HiltonGrandVacations.com

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My wife and I have been with Hilton for 24 years

My wife and I have been with Hilton for 24 years and have never been dissapointed with any of their locations. We always choose their high class options. We’ve always been happy with every place we've stayed at. We purchase new ownership regularly. It’s a great deal for the money. If you’re given the chance to go with Hilton, don’t miss it. You won’t regret it. We save money on each trip we plan. We wouldn't have been able to take so many vacations or visit so many different places without it.

This is for the Las Vegas location.

This is for the Las Vegas location. Nice, family friendly hotel right on the strip! Non smoking all over and very quiet. I will come back!

I attended the presentation and found it a bit off-putting!

I attended the presentation and found it a bit off-putting! They seemed to ignore our wishes when we declined to take a survey, and then a higher-up came in to push another package on us. They try to make it sound like buying a home, but you would never rush into a home purchase without thinking it over! That’s their tactic. They want you to decide right away. The guy said there was no pressure, but the moment I mentioned needing time to think, he got a bit arrogant.

Promises sound great, but the service doesn’t match up

Promises sound great, but the service doesn’t match up, and getting support is almost impossible. Disappointing investment for sure. I wouldn't recommend this program to other Australians. After months of being part of it, we had to spend extra just to keep our points because accessing the advertised “simple booking system” and vacation choices has been quite limited.

Hilton Grand Vacation is a complete fraud.

Hilton Grand Vacation is a complete fraud. They mislead you during the sales talk to sell ownership packages, rush you into signing a contract, and then keep charging huge amounts of money regularly. After you purchase the package, you’re trapped with it. We never thought Hilton would treat customers like this. I wish I could give it zero star!

I lost $774.72 to these people.

I lost $774.72 to these people. I paid a fee that was supposed to be refundable, but when I asked for it to be returned within the allowed time frame, as there were no good vacation dates available, they denied me and completely ignored the agreement. Scammers! It’s disgraceful that they are linked to the Hilton name