Reviews Summary

GrabBars.com has a 4.7 - star rating from 20 reviews, indicating a high level of customer satisfaction!

5 stars
16 Reviews
4 stars
2 Reviews
3 stars
2 Reviews
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

As the largest online supplier of bathroom grab bars, GrabBars.com boasts a comprehensive selection in various shapes, lengths, colors, and finishes, all readily available at their Charlotte, North Carolina warehouse. The user-friendly website simplifies the search and purchase process for grab bars, catering to diverse applications. With industry-leading expertise, GrabBars.com provides valuable guides to assist customers in determining optimal grab bar placement and offers detailed installation instructions for various mounting surfaces. The commitment to accessibility and safety is evident, making GrabBars.com a go-to resource for those seeking reliable and user-friendly solutions for bathroom safety.

Key Details:

  • Location: The company is headquartered in Charlotte, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(3.0)
Donna, here are my observations:
by Anonymous

Donna, here are my observations: The service I received from Jamie was satisfactory. She assisted me in addressing all the questions I had. I placed an order for three bars in varying sizes: 24, 32, and 42 inches. The installation process went smoothly. Jamie is sending me some newer screws due to issues with the older ones stripping when screwed into wood. The phillips head lacked sufficient depth, and Jamie suggested using a torque screw as a better alternative. As per Jamie, the 24 and 42-inch bars were apparently part of the original design, while the 32-inch bar was from the new design. Surprisingly, the 32-inch bar appeared lighter than the 24-inch, raising questions about the materials used in the new design. Additionally, the finish on the new design was not as vibrant as the older one. I appreciated the sturdier steel and interlock system of the flanges on the older design, while the new design featured more hole options but seemed thinner and of lesser quality overall. As an engineer, I believe this is an honest assessment. Would I consider purchasing more bars from you? No, as I don't believe the quality of the new design aligns with my specifications. I would have preferred a 32-inch bar with the older design.

(5.0)
After trying several large stores with no luck finding
by Anonymous

After trying several large stores with no luck finding the needed grab bars for the handicapped, we discovered GrabBars.com. I reached out to them, and Jayme answered quickly. She was very helpful, polite, and understanding of our needs. The delivery of my grab bars was very swift, and they arrived promptly, well-packaged, and ready to be installed. I would certainly suggest GrabBars.com to anyone needing grab bars. Their website is also worth checking out for installation tips, useful tools, and various finish options. Many thanks to the GrabBars.com team for assisting with this project.

(5.0)
I found GrabBars while browsing the web and I'm very happy
by Carol Romero

I found GrabBars while browsing the web and I'm very happy I did. Safety is key for grab bars, so I was shocked to find many that don't look safe. GrabBars' bars meet ADA rules. They have a nice range of sizes, colors, and styles. The website is easy to use and has clear install guides. The bars came quickly and were well packed. I highly suggest you look into this company before buying other safety bars (read the reviews). You will be happy you did.

(5.0)
We have it set up now, and it looks great.
by Mary T

We have it set up now, and it looks great. Performance, style, and build are all good. The materials used are high quality, and the design adds the grab bar feature without appearing too clinical. I can’t comment on the installation since our contractor did it over the new tile. However, he finished it fast. They added extra support in the shower wall, so it's solid behind the tiles. I suggest this towel bar.

(5.0)
Scored big time with Grabbars.com!
by Phil Jimenez

Scored big time with Grabbars.com! I was on the hunt for grab bars for our bathroom, and the big box stores and Amazon were coming up short. Then, jackpot – found Grabbars.com. They've got a killer selection at prices that won't break the bank, and ordering? Piece of cake. Quick delivery, everything in top-notch condition. No doubt, I'll be coming back for more. Grabbars.com, you're my go-to now!

(5.0)
As a California-based Grab bar business
by Michael Garman

As a California-based Grab bar business owner, I sought the CSI Modern grab bars for a commercial project. GrabBars.com impressed me with their effective communication, competitive pricing, and prompt delivery. The team exhibited helpfulness and knowledge, making my experience positive. I plan on making future orders with confidence in their service.

(4.0)
Got my order right on time
by Kay

Got my order right on time, and the quality? Top-notch. Seriously considering hitting that order button again for another set. The only hiccup? No installer option, and that turned into a bit of a headache. Wish they had someone to take care of that for us. Overall, happy with the buy, just need a smoother installation deal next time.

(5.0)
The experience started out positive
by Anonymous

The experience started out positive but turned sour when I received a survey and ended up unknowingly signed up for TruePilot, bombarding my email with welcome messages after I registered with them. I hadn't even finished the review and found myself enrolled in something I didn't understand. That's not fair.

(5.0)
The company was very good in all aspects. We
by Randy

The company was very good in all aspects. We picked the wave design as it looks a little better than standard grab bars. The only problem was the Allen wrench provided was too short for tightening the set screws. But aside from that, which was the only issue, I would definitely suggest these grab bars!

(5.0)
I bought a grab bar but ended
by Jenny

I bought a grab bar but ended up not needing it. It was the weekend, so I couldn't reach the office, but they read my email and called me back on Monday to say my money was refunded. They responded fast. I trust this company and will buy from them again when we renovate.

(4.0)
The website was simple to use
by Anonymous

The website was simple to use, and it gave clear instructions for design and installation. Shipping was fast. The products were really good quality and installed just like they said. I'd definitely suggest these guys. You won't regret it.

(5.0)
This company is GREAT to deal with.
by Karen

This company is GREAT to deal with. They are responsive to questions and concerns and once ordered, the delivery was within a few days. The grab bar we ordered is very well made and looks amazing in our newly renovated bathroom.

(5.0)
Just got my grab bar installed
by AJ Stones

Just got my grab bar installed, and let me tell you, it's not just sturdy, it's downright beautiful. Matches perfectly with all the other cool brushed nickel stuff I've got in my shower. So far, so good!

(5.0)
Fast servise and helpful info on the site.
by NI

Fast servise and helpful info on the site. We needed to adhire to ADA guidlines for an office bathroom and the site offred clear guidlines and an ADA complient package that made instillation simple.

(3.0)
The company ensured timely
by Randy Lewis

The company ensured timely delivery and maintained regular communication. However, the local installation referral fell short, prompting us to seek alternative services elsewhere.

(5.0)
The grab bars were good
by Pat

The grab bars were good looking and well done. Customer service was excellent. I asked a question about my order using the Leave a Message tab and got a helpful, quick reply.

(5.0)
GrabBars.com made it really simple
by Eddy

GrabBars.com made it really simple to order online and had just what I needed for my project. Their shipping and delivery were way faster than what other companies said.

(5.0)
The company was good.
by Larry

The company was good. I found what I needed easily on their website. I ordered it, and it arrived in a few days. It was packed well and the price was good.

(5.0)
These bars came fast and are awesome quality!
by Jessica

These bars came fast and are awesome quality! They look fantastic and are superb quality! I'm so glad we chose these bars for our ADA compliant bathroom!

(5.0)
Products are good and arrived fast.
by Anonymous

Products are good and arrived fast. I had to return due to ordering the wrong size and that was quick and efficient too.

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies