Reviews Summary

FlyWire.com has a 2.8 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
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2 Reviews
Rating (1.0)

About company

Flywire, a global payments enablement and software company, stands out with its proprietary global payments network and next-gen payments platform. Specializing in complex payments, Flywire caters to clients and their customers across education, healthcare, travel, and key B2B industries. The company deeply embeds within existing A/R workflows, offering vertical-specific software and seamless integration with leading ERP systems. With support for over 2,400 clients, diverse payment methods, and coverage in more than 140 currencies across 240 countries, Flywire is a trusted player in the global payments landscape. Headquartered in Boston, MA, Flywire operates with a global presence.

Key Details:

  • Location: The company is headquartered in Boston, Massachusetts, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2009.

Customer reviews

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(2.0)
Based on your feedback, Flywire's
by Bec D

Based on your feedback, Flywire's response to a fraudulent transaction is disappointing. Despite providing evidence of criminal activity, the company seems unwilling to take decisive action to address the issue. Instead, their advice to simply wait and see if the transaction bounces is inadequate. Protecting the anonymity of criminals is concerning and undermines trust in the company. It's fortunate that your bank was able to intervene and block the unauthorized transaction. Considering Flywire's handling of this situation, I would caution others to be wary of using their services.

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(1.0)
Navigating the service with a South African account proved challenging
by Anonymous

Navigating the service with a South African account proved challenging, especially with payment issues to the local Citibank account remaining unexplained. However, finding an alternative by transferring funds to my NZ bank account and paying the institution directly proved more cost-effective than the credit card payment option. Improved accessibility and clearer payment processes would greatly enhance the overall experience for users in South Africa.

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(2.0)
I paid my university fees through
by Anonymous

I paid my university fees through Flywire. I submitted everything on Friday, but my payment is still on hold. They told me it's because the bank needs to verify some details like my full legal name and date of birth. However, it's now Thursday and my payment is still on hold. Flywire said they don't know when the bank will give confirmation. I'm really disappointed with this service.

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(2.0)
Having to endure a 2-3 working day
by Urtchman Emmanuel

Having to endure a 2-3 working day wait post-payment can be quite irksome, especially when dealing with urgent college application fees. The prolonged processing time after using a card leaves me puzzled. Instant delivery of payment would greatly enhance the user experience.

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(5.0)
Overall, the experience is quite good.
by Ashhar

Overall, the experience is quite good. Only one issue I faced is that when I mentioned your account Iban number it's not showing the same name as Flywire but instantly appearing some other name. Hope you can check the same with your local bank in UAE.

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(4.0)
Company's platform is simple to use.
by Anonymous

Company's platform is simple to use. It helps with communication before and after transactions. FX rates aren't the greatest but are competitive. Their 'Best Price Guarantee' is quite a hassle, making it basically useless.

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(1.0)
My account got frozen, and I couldn't
by Henry

My account got frozen, and I couldn't access my own money. Exhausted, I reached out to the web address mentioned in my review title. They acted swiftly, aiding in the recovery of my €5,000.

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(5.0)
I am pleased with the regular updates and feedback
by Lawrence

I am pleased with the regular updates and feedback I receive about my payment. I feel some comfort each time I talk with a member of the support team.

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