Reviews Summary

FirstBus.co.uk has a 4.7 - star rating from 3 reviews, indicating a high level of customer satisfaction!

5 stars
2 Reviews
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1 review
3 stars
0 Reviews
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Rating (1.0)

About company

First Bus believes buses are crucial for society, local economies, and the planet. Dedicated to friendly, reliable, and hassle-free service, they aim to shift people from cars to buses. As one of the UK’s largest operators, they connect communities from Aberdeen to Cornwall. They collaborate with local authorities to improve air quality, reduce congestion, and enhance customer satisfaction. Committed to a low-carbon future, First Bus aims for a zero-emission fleet by 2035 and invests in safety, customer service, and fair wages for their employees.

Key Details:

  • Location: The company is headquartered in Bristol, United Kingdom.
  • Founders: FirstBus plc was formed through the merger of the Badgerline Group plc and GRT Bus Group plc.
  • Foundation Date: The company was established in the year 1995.

Customer reviews

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(5.0)
Having left my wallet on the AirPort 500
by Sam London

Having left my wallet on the AirPort 500 Express bus, with cash and credit cards inside, the honest bus driver handed it in late on Friday eve. I was informed on Monday morning that it was safe at the depot. This is great service and I cannot thank First bud and the driver enough for the good customer service and honesty shown. Really impressive.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(4.0)
Driver 520821 Mark clearly belongs
by Nonie

Driver 520821 Mark clearly belongs in his role; meeting him, it's clear he's valuable to your team. His customer service is great, always approaching each client with a smile. He is a cheerful and friendly person. We came from Cardiff and rode with Mark in Saundersfoot, and we can't wait to see him again. Great job, Mark!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
First bus driver found my wallet with cash
by Sally

First bus driver found my wallet with cash and credit cards on the 500 Express. I got it back from the depot. Such good service from First bud and the driver! Great honesty and customer service. So good!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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