Firmoo.com

7 reviews

Visit website

Trustpilot

4.4
Better Business Bureau

4.7
Sitejabber

1.5

Business information:

[email protected] https://www.firmoo.com/ 1-855-487-6006

United States 9848 E. RUSH ST., STE C South El Monte 91733

Reviews Summary

Firmoo.com has a 4.3 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars

5 Reviews

4 stars

1 review

3 stars

0 Reviews

2 stars

0 Reviews

1 stars

1 review

About company

Firmoo, a comprehensive optical solution, offers personalized eyewear services and expert prescription guidance. Founded by a team of opticians and designers, the brand prioritizes affordability without compromising style. Rooted in the belief that eyewear should be both trendy and budget-friendly, Firmoo has garnered over 1,000,000 registered users worldwide. Boasting a global market presence, the company ensures professional eyecare accessibility for all. Backed by years of optical industry expertise, Firmoo's in-house factory employs trained specialists, adhering to stringent FDA guidelines. CE certification marks on their products attest to rigorous testing and compliance with international standards.

Key Details:

Location: The company is headquartered in South El Monte, United States.
Founders: Firmoo's CEO is Patrick Li.
Foundation Date: The company was established in the year 2009.

Customer reviews

Sort by:

Sort by:
Most relevant
By date
By rating

(1.0)

Ugh, so I'm all the way from South

by Sarah December 20, 2023

Ugh, so I'm all the way from South Africa, right? First time diving into ordering on this site. They throw out PayPal, debit, and credit cards as payment options. Great! But when I'm ready to shell out the cash, bam! They're only asking for a credit card, which, surprise, I don't have. Talked to an agent, and they drop the bomb – need a credit card. Major bummer 'cause I'm on the hunt for new glasses, and now I'm left feeling majorly disappointed.

Own this company? Claim & Respond

(5.0)

Dude, this was the smoothest

by Ricardo N. December 16, 2023

Dude, this was the smoothest glasses-buying ride ever! Fast, efficient, and everyone was mega-friendly. Firmoo's got this wicked variety of frames – cheap, good-looking, and they come in all the colors of the rainbow. Uploading my prescription? Easy peasy. And the best part? Way better value than those fancy high street shops. Firmoo, you've got a fan in me!

Own this company? Claim & Respond

(4.0)

They had this step-by-step

by Etay Ra December 17, 2023

They had this step-by-step guide that made measuring my frame a walk in the park. Plus, their breakdown on which lenses to snag was spot-on. What really got me was how quick and on point they were with their responses to my order questions.

Own this company? Claim & Respond

(5.0)

I really like my new glasses.

by Anonymous May 29, 2024

I really like my new glasses. I needed a backup pair for when I take my contacts out at night, and I'm very happy my nephew referred me to Firmoo. The ordering process couldn't have been simpler, and they arrived pretty quickly.

Own this company? Claim & Respond

(5.0)

I got new glasses and USPS

by Anonymous April 17, 2024

I got new glasses and USPS messed up somhow and I never got them. But, Jeannie from firmoo had a new set sent out to me within hours! Luv the new glasse's, great fit and look most importntly affordable!

Own this company? Claim & Respond

(5.0)

Richo knew a lot about the products.

by CBM March 20, 2024

Richo knew a lot about the products. He assisted me in placing my order and answered my questions about the bifocals and lenses. He also made it faster by organizing my shopping cart for me.