Etrailer.com Reviews - 113

I was working on this

I was working on this custom mounting project and needed specific parts, not an entire kit. I stumbled across etrailer and, wow, what a find! They had these Crossbar adapters and T-Bolts that fit perfectly into my plans. It was like they knew exactly what I needed, even when I didn’t. The site was easy to navigate, and I felt like they really got the whole DIY vibe. Etrailer made the project a breeze, and I'm thrilled with how everything turned out. If you're into DIY projects and need specific parts, seriously, check them out. They really make you feel like they have your back in your creative endeavors.

I usually love ordering from

I usually love ordering from Etrailer, they're always super helpful. This time, though, my package took a wild detour to New Jersey instead of coming straight to Missouri. Not Etrailer's fault at all, USPS just messed up. Ended up buying what I needed from a local store because I couldn't wait. When the package finally showed up, Etrailer made the return process a breeze. They sent me a return label right away and got my refund sorted quickly. Even with the shipping mix-up, Etrailer handled everything smoothly. Great customer service as always, just wish USPS hadn't taken my package on a little vacation!

I had a chat with

I had a chat with Jesse M about my A/C setup and learned quite a bit. I was puzzled about why Advent A/C units aren't compatible with systems pre-2024, and Jesse cleared it up real quick. I had another question about possibly adding an Advent unit alongside my old system that's about a decade old. Jesse assured me it was totally doable, which was a relief. What really stood out was how he paid close attention to my specific situation and gave detailed answers. It felt like he genuinely cared about helping me out, which made the whole experience great. Big thanks to Jesse for making things so smooth!

Man, ordering from E-trailer was

Man, ordering from E-trailer was a breeze. Got my hitch in no time, and it fit perfectly with the existing holes in my Mustang's frame. The kit even came with all the special tools you need, which was super handy. Instructions were spot-on, clear as day. Now, installing it on my 2012 Mustang? That was a whole different story. Took a lot of patience and steps. The install itself took me around 3 hours, and running the power wire to the trunk? That added another 2 hours. Hooking up the harness, though, was a quick 30-minute job. All in all, super satisfied with the product and the clear directions.

Really appreciate everyone's help

Just wanted to share my experience with getting a tow bar system with brakes installed. Shout out to Josh and the amazing team for helping me work through some issues even though I bought the equipment years ago. First time using the tow bar this past week and it worked perfectly. Got another trip planned for next week and I couldn't be happier. Also, big thanks to Zach, Tim, and the rest of the crew at Big Boys Toys in North Bennington Vermont. They made the installation process smooth and were really great to work with. Really appreciate everyone's help and looking forward to my next adventure!

Pretty smooth experience

I recently had a pretty smooth experience ordering online. I found what I needed without much hassle, which was a relief. The updates on my order were great, too – I got emails when it shipped and arrived, so I wasn't left guessing. One thing I really liked was getting a name and contact info for each order. It came in handy once when I had a problem with a previous order. Reaching out was easy and the issue got sorted pretty fast. It's nice to feel like there's a real person on the other side, ready to help if needed. Overall, it made the whole process feel a lot more personal and efficient.

Everything was perfect

I recently ordered a part from E-Trailer and gotta say, the delivery was super fast, just what I needed. It’s always a bit of a gamble ordering stuff online, but this time everything was spot on—exactly what I wanted. No issues there at all. The only thing that bugged me was the fact that I couldn’t just get the handle with the cable; had to buy the whole valve instead. But aside from that, my experience was pretty smooth. E-Trailer handled everything really well, and I’d definitely use them again for other parts. If they could offer more options for individual parts, it’d be perfect.

Got this new hitch for

Got this new hitch for my 2020 Subaru Outback, and it’s a perfect match. The installation video was super helpful, made everything clear as day. I tackled the job right in my driveway with some trusty wheel ramps, which made things a lot easier. Took me about an hour and 15 minutes to get it all set up, and I’m no pro. Honestly, it was pretty straightforward, didn’t run into any major hiccups. Now, it’s on there solid and looks like it was meant to be. Can’t wait to start hauling my gear around. If you're thinking about getting one, I'd say go for it—totally worth the time and effort!

I gotta tell you about

I gotta tell you about my experience with eTrailer.com. It's like they've got this magical combo of helpfulness and clarity. Their website? Super detailed and easy to navigate. I mean, I rarely need to reach out for help, but when I do, their support team is just spot-on. They really know their stuff. It's not just about the competitive prices, though that's a nice bonus; it's the peace of mind knowing they back up what they sell. I don't mind spending a bit more here, 'cause I trust them completely. Honestly, it's like shopping with friends who have your back every step of the way.

I recently ordered a hitch

I recently ordered a hitch online, and overall, it was a pretty smooth experience. The price was good, and the shipping was surprisingly fast. The online transaction was straightforward and didn't give me any trouble. But when the package arrived, I noticed the hitch had broken through the shipping box at one corner. Luckily, the wiring harness was securely wrapped around the cross piece of the hitch, so there was no risk of it falling out or getting lost. Despite that little hiccup with the packaging, I'm happy with my purchase. It arrived quickly and was exactly what I needed.

Too much of a hassle

I recently stumbled upon the RAS and it’s been a game-changer for my travel trailer adventures. The installation wasn’t too much of a hassle, which was a relief. But the real win here is how it performs when I’m out on the road towing the trailer. It’s made such a noticeable difference, I honestly can’t believe I didn’t find this gem sooner! My rides are smoother and way more stable now. If you’re into towing and want a more secure experience, you’ve got to check this out. Seriously, it’s worth every penny and then some. I’m already telling all my camping buddies about it.

I've got this eTrailer anti-rattle

I've got this eTrailer anti-rattle device for the third time now, putting them on different vehicles because they're just that good. It's like magic—no more annoying rattles when I'm on the road. The product does exactly what it promises, and I couldn't be happier with it. And let's talk about the delivery speed—it's seriously impressive. I ordered it, and bam, it was at my doorstep before I knew it. It’s rare to find a product that works so well and arrives so fast. If you're tired of the noise, do yourself a favor and give this a shot. Trust me, you won't regret it.

Finding a way to wire

Finding a way to wire up my old 2001 Ford Escape for a trailer hitch seemed like a lost cause until I stumbled across a YouTube video by etrailers. It was a real game changer. The video walked me through hooking up a trailer hitch I got from another vehicle, and then—bam!—another video showed me this wiring harness they make. It simplifies connecting to a four-pin trailer so much. That was it for me, I was sold. I didn't waste any time and ordered the wiring package right away. Gotta say, etrailers really knows their stuff. If you're in a similar boat, check them out!

I've been shopping with etrailer

I've been shopping with etrailer for a while, and this time, I needed a solution to switch my Furrion on-demand water heater to a tank style. Jon was the go-to guy for this. I had a bunch of questions, and he was super fast with his responses, always helpful too. It's not the first time I've bought from them, and each time has been a breeze. Jon really made the whole process smooth, and I'm pretty happy with how everything turned out. It’s nice to know you can always count on them when you need something done right. Definitely sticking with etrailer for future needs!

Got this Curt brake controller

Got this Curt brake controller for my 2024 GMC Sierra Pro. Truck already had the wiring harness, just no controller. Installation was a breeze, literally just plug it in, no need to mess with wires or anything. Once I connected it to my trailer, adjusting the brake settings was a piece of cake. Love how the controller sits neatly under the dash, doesn't stick out or anything. The controls are intuitive, and it just works great. Super happy with how easy everything was, from setup to use. Definitely a solid choice for anyone needing a brake controller for their truck.

Bought a trailer hitch for

Bought a trailer hitch for my 2025 Subaru Outback the other day. Honestly, the instructions were pretty straightforward, and I managed to get it all set up in about 3 hours. Taking the bumper off was a bit nerve-wracking, but once I got past that, it was smooth sailing. The hitch looks awesome now. I can't believe how much money I saved doing it myself; the dealer was asking over $1K for the hitch plus installation. So glad I did it on my own—definitely worth the effort. If you're thinking about doing it yourself, just go slow and follow the instructions carefully.

I came across this awesome

I came across this awesome video and printed instructions online that really showed me exactly how to trim and install my Draw-Tite custom fit receiver. To my surprise, etrailer had the best price I could find and they delivered it super quick. Honestly, I didn’t even need extra help, but it was nice to know they provided personal contact info just in case. Feels good to know they got your back if something goes wrong. Everything went smoothly and now my receiver fits perfectly. Highly recommend checking out etrailer if you’re in the market for something similar.

Super helpful!

The other day, I was trying to figure out the right part to connect my trailer to my new vehicle. I was scratching my head, unsure of what to do. Luckily, I reached out to customer service, and Kate was there to help. She got back to me in no time and pointed me to exactly what I needed. It was a relief to have someone so knowledgeable and quick to respond. Now my trailer's hooked up perfectly, and I couldn't be happier. Honestly, if you ever find yourself in a similar situation, don’t think twice about reaching out. They know their stuff and are super helpful!

You know, last weekend was

You know, last weekend was quite the adventure with our trailer brake. We hitched everything up, ready for a trip, but the Curt Bluetooth Trailer Brake just wouldn't cooperate. Luckily, Jarred had a hunch we might've blown a fuse, which seemed spot on. We were scratching our heads trying to find it, since U-Haul installed our hitch and 7-pin. Even the trailer repair folks were puzzled, needing to do some serious re-wiring to sort it out. It set us back $300, but now we're good to go. Big thanks to Jarred for the quick insight and help, really made a difference!

I bought an ecohitch for

I bought an ecohitch for my 2024 Subaru Crosstrek Wilderness. Installing it went smooth, but I noticed it sat lower than I thought it would. After checking the part numbers, I figured out that while it technically fit, it wasn’t quite right. The Etrailer website had updated since I bought it, and it no longer showed my hitch as a fit. I contacted Etrailer, and their team was super helpful. They quickly figured out the right hitch I needed, got it ordered for me, and arranged a return for the original hitch. Their customer service really came through for me.

I've been shopping at e-trailer

I've been shopping at e-trailer for a while and gotta say, they got tons of stuff at good prices. What really stands out though, is their online instructions. They break it down so even a newbie like me can install things and save money. The paper instructions they include are super helpful too, with clear pictures and easy English. I’m pretty close to e-trailer, like 2 miles away. Before Covid, they had a pickup counter which was really convenient. Fingers crossed they bring that back for us locals. Overall, it's been a great experience shopping with them.

When I got the carrier

When I got the carrier for my Kia 2019 Niro, I was kind of nervous. Needed it big enough for my wife’s tricycle. The package arrived in a bit of a rough condition, like it had been through a battle or something, with gashes and tape barely holding it together. But, surprisingly, everything inside was fine. For the towing bracket installation, I went with Broncho Barn, a place a friend recommended. They were amazing, got it done in just 40 minutes, no hassle at all. Now, we’re all set for our biking trips, and I couldn't be happier with how it turned out!

Fantastic service

I recently had a great experience with etrailer. The person I talked to really knew their stuff and was super helpful. Placing my order was a breeze, and before I knew it, my package was already on its way. I was impressed with how quickly it arrived. Throughout the process, I got regular updates from etrailer, so I always knew what was happening with my order. It was nice not having to wonder when it would show up. If I ever need something like this again, I know where I'm going. Etrailer has definitely earned my trust with their fantastic service.

I ordered some heavy-duty hinges

I ordered some heavy-duty hinges but they got lost in the mail, the box arrived empty. I was pretty frustrated, so I called customer service right away. They were super helpful and understanding. After just one phone call, they sent out a replacement order with priority shipping. I was really impressed by how quickly they handled everything. The new hinges arrived in no time and were exactly what I needed. The customer service team really went above and beyond to make sure I was happy. Definitely recommend this company for their amazing service.

Being new to RVing, I

Being new to RVing, I often find myself wading through endless online forums, trying to piece together what I need for repairs and upgrades. So, when I reached out for some advice, Jesse was a gem. He really knew his stuff and gave me the confidence I needed to tackle the repair. Everything's up and running smoothly now. The only hiccup? My wife’s not thrilled about my newfound obsession with upgrading to a better battery. Still, Jesse’s advice was invaluable and made the whole process way easier. Big thanks for the support all the way from NJ!

I had this quirky issue

I had this quirky issue with my boat trailer, and Kate totally got it. It was like she had been there before, comparing it to her own trailer mishaps. We brainstormed together, and she suggested that reaching out to the manufacturer might be the way to go. Felt like a team effort, honestly. What really stood out was Kate thinking others might be in the same boat (pun intended) and how sharing our discussion might help them too. It's not everyday you meet someone who not only understands your problem but also thinks about the bigger picture.

I had a great experience

I had a great experience with etrailer recently. Jarred not only replied to my email quickly, but he also posted my question and his answer on their website. It's nice to know they care about helping others too. I’ve bought stuff from etrailer multiple times, and their service is always spot on. They have helpful videos too. However, they need to update the Blueox base plate installation video for the Gladiator Mojave. The differences aren't huge but still important enough to mention. Overall, a solid place to get gear and good support.

Big shoutout to the Etrailer

Big shoutout to the Etrailer team! I got a new 2025 Buick Envista and was a bit lost since there's hardly any info out there yet. But these folks really came through. I reached out, and they were spot-on with what I needed. It's not my first rodeo with them, and definitely won't be my last. Imagine my surprise when the package landed on my doorstep just three days later! Speedy, knowledgeable, and super helpful, that's how I'd describe them. I'm genuinely impressed and grateful. Looking forward to my next purchase with these champs!

Buying from Etrailer has been

Buying from Etrailer has been a game-changer for me. As someone who gets parts for customers' vehicles, it's crucial that what I order is top-notch. With Etrailer, I never have to stress about quality. They clearly filter their products well. When I open that box, I know I won't be disappointed, which makes my job so much easier. The time I save not worrying about returns or defects is huge. I've been ordering from them regularly, and they've never let me down. It feels good to have a reliable source I can count on every time.

Happy experience

I recently needed some parts for my trailer and decided to check out etrailer.com. This site is now my go-to for anything trailer-related. The selection they have is impressive, and the shipping is super fast. I had a small issue with one of my orders, but their customer service team handled it quickly and efficiently. It's rare to find such responsive support nowadays. Overall, I've been really happy with my experiences there and will definitely keep coming back whenever I need anything for my trailer or vehicle hitch.