Business information

[email protected]
https://deliveroo.co.uk
+44 (0)20 7138 9037.
United Kingdom 1 Cousin Lane The River Building Blackfriars, London, EC4R 3TE

Own this company?

Claim & Respond

Category:

Food & Drink

Deliveroo is 137 out of 147 best companies in Food & Drink on RealReviews.io

Customer reviews

Sort

Sort by:
By relevance
By date
By rating (low to high)
By rating (high to low)

Summary

Deliveroo has a 2.0 - star rating from 3 reviews, indicating a low level of customer satisfaction!

5 stars

0%

no reviews

no reviews
4 stars

0%

no reviews

no reviews
3 stars

0%

no reviews

no reviews
2 stars

100%

3 reviews

3 reviews
1 stars

0%

no reviews

no reviews

C

Charlie Stickells

1 reviews

United Kingdom

April 30, 2025

Absolutely terrible company!!

Absolutely terrible company!! I ordered from a restaurant tonight and the first delivery was stolen by one of the drivers! The restaurant called to check if we had received it, and of course, I said no! They contacted Deliveroo and were told they won’t get any compensation. The restaurant kindly replaced our meal out of their own pocket and had another driver bring it. However, the driver didn’t handle the food well and gave me a bag full of liquid that was supposed to be my drinks. When I told him it had leaked all over my garden, he just said, "Oh I know!" Absolutely terrible service! I then spoke with customer support, and they were useless and didn’t want to help. Now I’m taking this further! I WON’T BE USING THEM AGAIN!!! Completely ruined my birthday dinner!!
Translation language
0 comments

Replying to Charlie Stickells

The comment must be at least 10 characters.
K

Ken Mulley

1 reviews

United Kingdom

May 5, 2025

We tryed Deliveroo today for the first time and defintely the last.

We tryed Deliveroo today for the first time and defintely the last. We made a order, sat for a hour with no food, looked at my VISA and saw a pending charge from Deliveroo. When I contacted them, they said there was no order at all, even tho my account shows they took it. And all this just for a Mc Donald's! Won’t be coming back.
Translation language
0 comments

Replying to Ken Mulley

The comment must be at least 10 characters.
P

Penny F.

1 reviews

United States

April 16, 2025

Not dependable at all.

Not dependable at all. Staff dont seem to understand much. They dont stick to their policys about paying back when they mess up delivery times. Stuff comes broken or old or just not there, and you cant get help from anyone. Ended my sub. Just money and time thrown away.
Translation language
0 comments

Replying to Penny F.

The comment must be at least 10 characters.

Rating on other websites

Trustpilot

1.1
Sitejabber

1.8
Reviews.io

1.2

Business information

[email protected]
https://deliveroo.co.uk
+44 (0)20 7138 9037.
United Kingdom 1 Cousin Lane The River Building Blackfriars, London, EC4R 3TE

Own this company?

Claim & Respond

Category:

Food & Drink

Deliveroo is 137 out of 147 best companies in Food & Drink on RealReviews.io

About Deliveroo

This food delivery service brings meals from local restaurants straight to your door. Customers can choose from a wide variety of cuisines and eateries in their area. On average, deliveries arrive within just 32 minutes, offering both speed and convenience. The platform is designed to make it easy to enjoy restaurant-quality food at home. It’s a simple way to access the food you love, whenever you want it.

Key Details: