Reviews Summary

Debtblue.com has a 3.9 - star rating from 17 reviews, indicating a low level of customer satisfaction!

5 stars
10 Reviews
4 stars
3 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
4 Reviews
Rating (1.0)

About company

Debtblue.com is a prominent financial services company that specializes in debt management and relief solutions. They offer a wide range of services to help individuals and families tackle their debt burdens and pave the way to financial freedom.

Key Information:

  • Location: Debtblue.com is headquartered in Richardson, United States.
  • Founders: The company was founded by Corey Butcher.
  • Foundation Date: Debtblue.com was established in the year 2017.

Customer reviews

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(5.0)
Thanks a lot, Maria, for your great help today.
by Anonymous

Thanks a lot, Maria, for your great help today. It was nice working with you. You did a good job explaining the graduation process and achieving financial freedom. I'm really grateful for people like you, with a kind heart. Have a nice evening, God bless, thanks for your kindness and all your concerns.

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(5.0)
We're only beginning, but up to now
by Bradley

We're only beginning, but up to now, Natalie's been really helpful answering all our questions. It's nice to get such good customer service.

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(5.0)
The company was reely good
by Zachar

The company was reely good. Omar Schaafe wuz amazing. He listened to everything I had to say. He gave me good financial and life advice. He helped me get the best options to consolidate my debt and get an affordable monthly price to pay it off. It was an absolute pleasure talking with him. Can’t thank him enough.

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(1.0)
I've been a client for 11 months, signed up
by Adrian Jones

I've been a client for 11 months, signed up for a 3-year program. Unfortunately, the experience has been far from personalized. Debtblue lacks proactivity in notifying companies about my debt program, leading to constant changes in representatives during the monthly calls. They advised stopping payments, resulting in late fees and interest accumulation. The promised savings in settlements are elusive, with fees reaching 25% of the original debt. Communication is frustratingly circular, promises to return calls unfulfilled, while payment reminders are relentless. The absence of U.S.-based contacts adds to the overall dissatisfaction. Looking forward to ending this association.

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(5.0)
This company's communication stands
by Vann

This company's communication stands out as the most reliable I've experienced lately. Confirmations through both text and phone made transactions seamless. The team demonstrated kindness and efficiency, delivering on their promises without deviation. Consistency in their actions sets them apart in the realm of service.

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(1.0)
After my initial interaction with
by Tracy Woster

After my initial interaction with this company, the lack of communication has left me extremely dissatisfied. Despite expecting assistance from Derrick, there has been no response whatsoever. This level of unresponsiveness is entirely unacceptable and has created a sense of discomfort in my dealings with this company.

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(4.0)
Farrah and the entire Debtblue
by Margaret Donovan

Farrah and the entire Debtblue team have been incredibly pleasant and informative throughout my early engagement with their program. I appreciate the non-judgmental support I've received, which is invaluable during challenging times. Big thanks to everyone for making me feel supported and understood in this budding relationship.

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(5.0)
Big thanks for keeping it real and
by Ole Abalo

Big thanks for keeping it real and understanding! The folks here are legit, super personable, and you can trust them with every phone call. Total thumbs up for their sincerity!

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(4.0)
seriously know their stuff!
by Amy Meye

seriously know their stuff! Whenever I fired off a question, they were like instant wizards, nailing it with the right answers. Major impressed vibes with their knowledge game. Thumbs up for these know-it-all champs!

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(1.0)
Called 'em up four times
by Rick Williamson

Called 'em up four times, and not a peep from anyone. No message, no tunes, not even an ETA on when I might get to chat with an actual human. That's just plain frustrating. Tossing the lowest rating their way for playing hard to get on the phone.

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(5.0)
I was very Pleased with
by Stacy

I was very Pleased with this agent she was very helpful quick to get things done very knowledgeable and Friendly I couldn’t be happier with her then I am Thank You

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(4.0)
I was a little surprised that
by Koffi kplako

I was a little surprised that I owed Debt Blue that much. Still they did a wonderful job at getting me straightened out.

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(5.0)
This is a far the best communication
by Angela Coleman

This is a far the best communication I have received from any service in a long time. All transactions were confirmed by text and telephone. The people were kind, efficient and basically - what they said they were going to do is exactly what they did.

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(5.0)
Debt Blue is absolutely fantastic.
by Nancy H

Debt Blue is absolutely fantastic. They've been handling my debts with the utmost care, and I couldn't be happier with their service. Jennifer, in particular, has been an exceptional agent. She's hands down the best I've ever worked with. 😄💙

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(1.0)
I cannot recommend
by Rosalyn C

I cannot recommend this company to anyone! They cost me $700 and achieved absolutely nothing for me. Despite having 10 months, they only attemptd to negotiate with the debtors AFTER I received a summons from t he court. I still owe the same amount as I did when I started, plus a 25% fee and interest charges. Don't make the mistake of spending your money on this company- deal with your creditors yourself and save a bundle!

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(5.0)
The plan discussed was clear and helpful
by Anonymous

The plan discussed was clear and helpful, but I decided to pay off my debt from my savings. Thank you for your assistance; the conversation was pleasant and hopeful.

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(5.0)
Nice
by RoadmanKick

Jason's professionalism and demeanor were outstanding. This is my second time getting help from him, and I appreciate DebtBlue's diligent efforts to improve my financial situation. Having people like Jason to address my questions and concerns is a true blessing.

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