Reviews Summary

CreditKarma.com has a 1.3 - star rating from 19 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Users can instantly access their free credit score and credit report card online, courtesy of this service. With no credit card required and no hidden fees, individuals can seamlessly track and optimize their credit score using the provided free credit tools. The platform offers a transparent and user-friendly experience, enabling users to gain valuable insights into their credit standing without any financial commitment. This service stands out for its commitment to providing accessible and straightforward credit information, empowering individuals to make informed financial decisions with ease.

Key Details:                                                                  

  • Location: The company is headquartered in Oakland, California, United States.
  • Founders: CreditKarma.com was founded by Kenneth Lin, Ryan Graciano, Nichole Mustard.
  • Foundation Date: The company was established in the year 2007.

Credit Karma, started in 2007 by Ken Lin, has grown to become a renowned platform in the personal finance industry, aimed at equipping people with the resources and knowledge necessary to enhance their financial well-being. The company was created to make financial development available to all.

The company provides credit scores, reports, and monitoring to over 100 million members for free and helps them improve and understand their financial state. Intuit's acquisition in December 2020 for approximately $7.1 billion was a major event in its history, which, in turn, expanded its mission to provide financial tools and insights to a wider range of people. So, let's start this detailed Creditkarma Com review!

Services Offered

Credit Karma provides a complete set of tools that can help people handle and upgrade their financial situation. The suite of products includes a free credit report and score from TransUnion and Equifax, updated daily. This service is the basis on which members can keep track of their financial progress and make well-informed choices. Here are the services you should check first:

  1. Credit monitoring and financial products: Credit Karma is skilled in credit score monitoring, allowing consumers to gain insights into their credit situation and possible improvement areas. It uses data analysis to offer financial services such as credit cards and personal loans, which are personalized to the user based on their credit profile. This personalized system allows users to save money by linking them with offers consistent with their creditworthiness.
  2. Tax filing assistance: Furthermore, in the field of tax preparation, Credit Karma has made headway. Credit Karma Tax platform is launched, which provides free tax filing services. Therefore, the tax filing process is simplified for its users. Credit Karma's service reiterates its dedication to meeting diverse financial requirements, and the Tax Filing Aid is a useful instrument for handling tax responsibilities effectively.
  3. Loans and credit card recommendations: The platform also provides in-depth recommendations on loans and credit cards, considering users' information and recommending products that match their financial objectives and credit scores. Whether you need to borrow money for a major purchase or want to find a credit card that offers benefits, Credit Karma is designed to simplify decision-making.
  4. Personalized financial advice: Besides product recommendations, Credit Karma provides tools and educational resources to enhance financial literacy. For example, the Credit Score Simulator lets users realize how different financial decisions could affect their credit score. This educational component and personalized recommendations enable users to undertake an active role in their journey to financial welfare.

As you can see, Creditkarma app is a comprehensive platform committed to promoting financial literacy and empowering users with the information they need to make well-informed financial choices. Through its range of free services, varying from credit monitoring to tax assistance, Credit Karma continues to be loyal to its mission of helping everyone make financial progress.

Benefits of Using CreditKarma.com

Is Creditkarma accurate? Sure! Credit Karma gives users free access to their credit scores and reports from TransUnion and Equifax. This access is not a single offer but an ongoing one. It is frequently updated so that users can track their credit status in real time. Knowing this can be crucial regarding your financial well-being and making logical choices.

The standout feature of the platform is the educational materials it offers, designed to help users comprehend the aspects that determine their credit scores. It gives an idea about enhancing credit history and the consequences of varying financial choices. These resources aim to debunk credit scores and report myths, making financial literacy more accessible.

Is Creditkarma reliable? Absolutely! Credit Karma can provide personalized advice on financial products like credit cards, loans, and insurance by studying your credit profile. These recommendations are customized based on your current financial situation. They can help you find products you have a higher chance of getting approved for, ultimately saving you money and improving your credit score over time.

Credit Karma details the components of the credit score, like payment history and credit utilization. This detailed categorization lets users know which aspects of their financial behavior they can improve to impact their credit scores positively. Security is the top priority for Credit Karma. The platform utilizes advanced encryption and security protocols to keep user information safe. And you can count on professional Creditkarma phone support whenever you need it!

Potential Drawbacks

Is Creditkarma a scam? Of course not! But, despite the many advantages of CreditKarma.com, there are some potential concerns to bear in mind, such as the reliability of credit scores, the effect on personalized recommendations, and privacy and data sharing implications. Credit Karma uses the VantageScore 3.0 credit scores model from TransUnion and Equifax.

The scores mentioned here might differ from the FICO scores that lenders usually use. So, the reasons behind these differences include using different scoring models, the data reported by credit bureaus, and the timing of score updates. Credit Karma provides personalized financial product recommendations for you according to your credit profile.

Check all Creditkarma reviews and complaints to make the final decision. Credit Karma gathers and uses personal information to offer personalized recommendations and services. The platform ensures that users' data is protected. However, the nature of the service is to share some personal information with third-party advertisers and partners. So, you should always check Creditkarma reviews to learn more before using this financial service.

User Experience

The user interface of Credit Karma has earned positive reviews for its website and mobile app design, sign-up and navigation simplicity, and feature richness. The platform gets praise from multiple user reviews that highlight its growth, the new features, and the acquisition by Intuit. Almost every review discusses aspects like usability, the features offered for free, and the security measures taken to ensure user privacy. It outlines the platform's dedication to presenting a complete picture of one's financial well-being using free TransUnion and Equifax credit scores, credit monitoring, and a credit score simulator.

Is Creditkarma safe? Yes. We should not forget Credit Karma's user-friendly UI, wherein the credit information breakdown and analysis provided help the users make better financial decisions. The addition of elements such as free credit monitoring, a credit report card, and Credit Karma Money for banking services is, in fact, something else. Most users like the advanced analysis option presented to them for understanding and improving their credit scores.

Credit Karma vs similar services is a comparison in which the conclusion favors Credit Karma due to free credit scores and reports, user-friendly design, and helpful financial tools. Despite some users' concerns about the accuracy of Credit Karma's scores compared to FICO scores, the platform's transparency and providing educational resources and tools that encourage financial health are highly valued.

Is Creditkarma legit? Sure! Besides, the mobile app design is acclaimed for its practicality and functionality. Thus, users can quickly access their financial data and tools to track and enhance their credit scores. Credit Karma’s dedication to delivering a good user experience is seen through its all-inclusive features, easy navigation, and strong security systems. Besides, you can always open a Creditkarma dispute to solve any problem.

Impact on Financial Decision-Making

CreditKarma exerts a considerable impact on the financial activities of its users by providing them with free credit scores, reports, and customized financial advice. Through CreditKarma, users can get insight into credit scores and factors that affect them and take actions that can enhance their financial position. Success stories users regularly post include how the platform contributes to credit score improvements, better loan rates, and sound financial decisions.

You can use the Creditkarma money borrowing procedure to solve multiple financial issues. The credit score simulator and the credit monitoring services are significant tools and resources in financial planning and debt management. Such features allow users to play with various financial scenarios to comprehend how credit scores can be affected and help them develop the correct credit behavior and debt management approaches.

Conclusion

As you can see, CreditKarma is a prominent place for those who seek to increase their financial knowledge and make better choices concerning their credit and finances. Its user-friendly interface, comprehensive financial tools, and robust security measures have positively impacted the financial lives of many of its users. Whether improving credit scores, providing better loan terms, or helping with effective debt management, CreditKarma has shown itself to be an extremely useful asset for personal financial management and planning.

Customer reviews

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(1.0)
I honestly don’t know where to begin with this

I honestly don’t know where to begin with this, it's just so poor. I was a long-time user of Mint, and the fact that Intuit thinks this is even a substitute makes me doubt their desire to stay in business. Credit Karma checks your credit score every day, which is just unnecessary. If you have good credit, you don't worry about daily changes, and if you're fixing your credit, real progress takes time. The entire platform seems like a big ploy to shove credit card ads in your face. Everything points back to selling you a new credit card. I used Mint to track my spending across different accounts, but Credit Karma only updates my spending once a month and just shows the balance for that day, NOTHING MORE. If you want any detailed info, you have to open their checking and spending accounts, which still offer limited data even with a "premium" account. It provides some advice on improving credit use that might be tailored but mostly leads you back to applying for another credit card. It kept pushing me to upgrade my credit accounts, and the offers it showed had less benefits than what I already had. The whole situation is disappointing and makes me really question Intuit's whole business.

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(2.0)
I’ve been dealing with Credit Karma support for a month now

I’ve been dealing with Credit Karma support for a month now, and all I get are the same replies with no fix. They offer a “Karma Guarantee” if their system thinks you’ll get a loan. What they don’t say is if these loans are turned down, you won’t get any compensation for the Karma Guarantee they’re pushing. Also, many of the loan suggestions on the site are just other linked platforms like Credit Karma, not real banks giving out loans. It’s just like those spam calls for loans, but in a slick app. Their tips for boosting your credit are off track and not helpful. Don’t try to get new credit cards or loans to boost your score. Overall, Credit Karma is just misleading advertising to push other linked sites and won’t offer any real guarantee. Stay away.

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(1.0)
I had decent things to say about them until it came to paying out.

I had decent things to say about them until it came to paying out. They love taking your cash but when it comes to giving it back, it's a different story. I got a so-called guaranteed approval badge for a loan from One Main Financial, but it was turned down. I asked when I'd get my 50.00 bucks, which they promise if you’re denied despite the badge. They said they'd check with One Main. A month passed. Nothing. I sent them the rejection letter to speed things up. Now I get no response at all. I lodged a complaint, and they must have tossed it away, as I only get silence. Maybe if they spent less on endless ads, they could afford their mistakes. So now their guarantees are as valuable as their promises – not worth much.

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(1.0)
I browsed their card recommendations

I browsed their card recommendations and applied for a card with 'very good odds.' Unfortunately, I was denied. What frustrated me was that immediately after leaving the application, the same card showed 'very poor odds' in the recommended section, contradicting the surrounding cards. When I sought support, the agent provided irrelevant information and claimed my unchanged question was too complicated after 30 minutes. They misled me, affecting my credit score, and wasted my time knowingly. To add to the frustration, the support survey had an error and couldn't be submitted. Given such significant mistakes, it's hard to trust Credit Karma's other services, especially when dealing with sensitive information.

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(1.0)
Reconnecting with Credit Karma for tax filing became a debacle

Reconnecting with Credit Karma for tax filing became a debacle. Despite providing a photo copy of my driver's license, they shockingly rejected it and insisted on my naturalization papers, even though I am a U.S. citizen. This arbitrary demand was beyond reason and became the ultimate deal-breaker. I refuse to endure such absurdities and won't use their services again, even if alternative options entail a cost. The headache and stress endured during their verification process far outweigh any benefits. My advice to others: be wary of Credit Karma's unreasonable procedures, as they can lead to unnecessary frustrations.

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(1.0)
What a frustrating experience! Attempting

What a frustrating experience! Attempting to update my phone number with Credit Karma after utilizing Turbotax's early access deposit turned into a nightmare. Despite a seemingly simple task, it consumed 6 hours of my Monday, involving countless transfers, disconnections, and interactions with 15 different support agents. Multiple verification documents and numerous attempts later, I find myself no closer to a resolution. In a world where such tasks used to be swift, this needlessly stressful ordeal makes me question whether I'll even access my tax returns. An utterly embarrassing and time-consuming mess.

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(1.0)
Based on the feedback I've come

Based on the feedback I've come across, it seems that Credit Karma might not be the best choice for managing your finances. Some users express dissatisfaction with the company, claiming it focuses more on promoting affiliated credit cards, loans, and insurance rather than providing genuinely useful free credit scores. There are allegations of questionable practices, such as intentionally manipulating payment records to impose late fees. Considering these concerns, it may be advisable to exercise caution and explore alternative options for financial management instead of opting for Credit Karma's services.

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(1.0)
Several years back, I received a non

Several years back, I received a non-functional debit card from this company, and resolving the issue proved to be an ongoing challenge. Despite multiple attempts to verify my account, their support team lacked consistent information and insisted I refused verification. Now, they've closed my account and won't open a new one due to unverified status, stemming from a lack of support communication. It's an absurd situation, especially considering I possess both a passport and a driver's license for verification purposes.

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(1.0)
They settled a disagreement in my favor

They settled a disagreement in my favor, but now it takes three dang days for the funds to reach my account. Even after the approval letter arrived, they deposited it on a blasted Saturday and said I need to wait another three days. So, don’t bother filing disputes with this bank. Everything else is okay, but their dispute team is really bad! Also, even though I sent proof that I shouldn't have been charged a specific amount for another dispute, they’ve turned down that claim twice despite my strong evidence!

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(1.0)
Intuit's decision to shift Mint users

Intuit's decision to shift Mint users to Credit Karma has resulted in a rather disappointing experience. Essential features like budgeting and reviewing previous month's spending have been inconveniently relocated. Accessing the remaining useful features requires navigating through layers of clicks, with constant interruptions for credit card and insurance up-sells. It's a debacle, introducing unnecessary complexity and frustration to an otherwise straightforward platform.

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(4.0)
I opened a spend account a while ago after

I opened a spend account a while ago after filing my taxes, and I’ve had no problems so far. Recently, my account was hacked and I had some fraudulent charges, but they handled it quickly. They provide many useful programs, which is nice. I really have nothing bad to mention. I do wish they still had the Instant Karma rewards program, as the new points program they introduced only works with certain brands.

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(1.0)
This company has been an absolute

This company has been an absolute disappointment. My credit card application was denied, and despite the promise of a $50 gift card for such cases, the reality was starkly different. Customer service responses were unhelpful, offering only vague assurances without any tangible follow-up. The advertised perks turned out to be nothing more than false promises, making the overall experience quite frustrating.

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(1.0)
Beware of relying on Credit Karma's loan

Beware of relying on Credit Karma's loan and credit card advertisements. Prominent companies like Best Egg and One Main Financial claim "outstanding approval odds," but the reality is swift rejection. It raises concerns about Credit Karma's credibility, as these companies exploit the platform for misleading offers. Approach with caution when navigating financial options through this site.

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(1.0)
Transitioning from Mint to Credit Karma has been frustrating

Transitioning from Mint to Credit Karma has been frustrating. The verification process is overly complex, requiring multiple steps and photo submissions. The app itself is subpar and inundated with credit card solicitations. The overall experience has been far from user-friendly, and the cumbersome verification measures add unnecessary inconvenience to an already disappointing switch.

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(1.0)
What a big dissapointment!

What a big dissapointment! I was switched from Mint to Credit Karma. They promised all the features would be available, but it's just bad. The Good: Credit Score. Net Worth. The Bad: No bill tracking, No budget tracking, No manual loan tracking, No customizable reports, No nearly anything that Mint offered. You should really look for another service!

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(1.0)
This company has lost its charm

This company has lost its charm. Once an informative platform, it now prioritizes pushing credit card and loan offers, overshadowing its initial purpose of helping users understand and manage their credit card debt. The shift is disappointing, and Intuit's changes have compromised the platform's value.

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(1.0)
I signed up for an auto loan refinance

I signed up for an auto loan refinance offer through Credit Karma, but when I was contacted by the lender, they explained that the offer wasn't from them and that they couldn't match the rates or terms. It's best to be careful with Credit Karma, as it seems like misleading advertising.

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(1.0)
I'm unable to log in on any device

I'm unable to log in on any device (laptop, desktop, tablet, phone) using any browser (Chrome, Edge, DDG). This has been going on for five days. Contacted CreditKarma on TwitterX and they were of no help, even saying there isn’t a problem. Lots of others are facing the same issue.

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(3.0)
It felt like a big change when my score was low at 580

It felt like a big change when my score was low at 580, and I couldn't handle much. This place helped me go up to 780, giving me a chance to fix things up in my life

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