Reviews Summary

Clockify has a 3.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Clockify offers a fully free time tracking solution tailored for teams, distinguishing itself in the market. With its online platform, users effortlessly monitor project hours, promoting efficient workflow management. Notably, it accommodates unlimited users and features, ensuring scalability without financial constraints. The simplicity of its interface enhances user experience, facilitating easy adoption across diverse teams. As a testament to its commitment to accessibility, Clockify remains perpetually free, making it an attractive choice for businesses seeking cost-effective time tracking solutions.

Key Details:

  • Location: The company is headquartered in Palo Alto, California, United States.
  • Founders: Clockify.me was founded by Dave Thornton.
  • Foundation Date: The company was established in the year 2017.

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Customer reviews

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(5.0)
Clockify is simpel, affordabel, and reliable. Clockify is simpel, affordabel, and reliable.

Clockify is simpel, affordabel, and reliable. As a freelencer, I rely on it to track my hours, project burn, create monthly reports, and generate invoices. The platform is basic, with no extras, which is what I appreciate. They keep adding new features regular.

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(5.0)
I had a question, and in just a few hours I had a question, and in just a few hours

I had a question, and in just a few hours, I got the answer! Not only did they explain everything, but also included clear pictures for each step I needed! Clockify is a great service with amazing support!

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(4.0)
I use it everyday. I use it everyday.

I use it everyday. It's easy to use and share time info with clients. However, there are some problems. The free plan doesn't allow me to track multiple billable timeframes. Also, it's quite easy to accidentally click the start button, which then edits the task.

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(4.0)
Clockify is quick and easy Clockify is quick and easy

Clockify is quick and easy to use. It's a helpful company with honest and active workers. Joining this company puts you on the right path. Their customer service is good. Thanks.

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(1.0)
We were a customer for several years with an annual plan. We were a customer for several years with an annual plan.

We were a customer for several years with an annual plan. This year’s renewal turned out to be the worst experience with unjust charges. The renewal happened during a week of many bank holidays, and the person in charge was out sick. The day after renewal, we noticed extra seats on our account and a subscription level we don’t remember choosing. We reached out to support on the same day to request a refund for the unused seats, but the charge only appeared two days later. Support replied saying it was too late to adjust. For heaven's sake, it was just one day late, during a week of holidays, and we explained that the responsible person was sick. Initially, support ignored us, and after many days of back and forth, they suggested applying credit next year. Who needs credit when the customer service is so poor that it ruins the experience? With many competitors available, we got charged an extra 2000 EUR for licenses without assigned people. Be cautious if you use their products; I’d recommend finding another option.

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(1.0)
Be careful with this company. Be careful with this company.

Be careful with this company. They offer time tracking software, but they can't create a payroll report at all. They insist it’s not an option. They won't assist you and deny any refunds, even though it's a major feature that's lacking.

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