Reviews Summary

Citybeauty.com has a 2.3 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
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4 reviews
Rating (1.0)

About company

City Beauty is a distinguished luxury skincare brand dedicated to crafting products with clean, research-backed ingredients to effectively address distinct aging concerns. Their unwavering mission is to empower customers, instilling confidence and revitalizing their youthfulness. With a commitment to quality and a devotion to clean beauty, City Beauty provides skincare solutions that resonate with those striving to radiate their very best selves. Embrace a skincare experience that combines elegance, efficacy, and a deep passion for your overall well-being. Discover a new level of skin rejuvenation with City Beauty.

Key Details:

  • Location: The company is headquartered in Chatsworth, California, United States.
  • Founders: Citybeauty.com was founded by Mike Fisher.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(2.0)
My experience with Invisicrepe body balm has been rather disheartening
by Terri Downing

My experience with Invisicrepe body balm has been rather disheartening. Despite using it diligently for a couple of months, I've seen no discernible improvement in the appearance of my skin. The cream itself is pleasant, with a delightful fragrance and easy application. However, the promised results simply haven't materialized. When I reached out to customer care to express my disappointment, I was met with a response that felt rather indifferent. While I understand I was outside the refund window, I had hoped for some explanation or at the very least an apology. It's not just about the money; it's about having faith in the product, which I believe in. Unfortunately, I now feel thoroughly let down and disheartened. In summary, the product's claims were misleading, and it didn't deliver on its promises. My experience has left me feeling unsatisfied and somewhat misled by the company's marketing.

(1.0)
Like others, enticed by relentless
by Wells Harrison

Like others, enticed by relentless Instagram promotions, I purchased 2 items. Both faced significant delays with zero communication. One arrived after a prolonged 5 weeks, while the other, exhausted after 2 months, led me to demand a refund. Their indifference to my ordeal was palpable, though a refund was begrudgingly issued. Evidently, their emphasis on marketing outweighs their ability to manage the ensuing product and logistical challenges. No effort to reconcile their inept service or offer explanations. Save your time and money, for customer care is a concept foreign to them.

(1.0)
My experience with these products has been incredibly disappointing
by Ellen McLean

My experience with these products has been incredibly disappointing. Despite the claims of their effectiveness, I've been using them for a couple of months and have seen absolutely no difference in the condition of my lips or the reduction of wrinkles. It feels like an expensive lip gloss, and the product aimed at wrinkle reduction proved equally ineffective. If I could, I would rate them zero stars. This experience has left me feeling quite ripped off, and I'd caution others to be skeptical of the product claims.

(5.0)
I've been in the beauty business for many
by Linda

I've been in the beauty business for many years and tried lots of products. City Beauty stuff is great! The Line Blurring Winkle Filler is awesome! I've tried botox, fillers, and loads of treatment stuff, but this works for me! I've used City Lips for years and won't stop. I got the Advanced Action Sculpting Cream a few months back, and it's working. Nothing gives overnight results, but these are some of the best. I check all the ingredients too. Aging can't be stopped, but you can look good for longer.

(1.0)
In June 2023, I placed an order
by Jennie Wood

In June 2023, I placed an order with this company, but only received part of it. Despite being informed that some items were out of stock, I agreed to wait. After months passed, I noticed the products were back in stock on their website. Despite reassurances, multiple follow-ups yielded no results. Regrettably, despite liking their product, I won't be ordering from them again. It seems they had no intention of either refunding or fulfilling the order. A truly disappointed customer!

(2.0)
They don't give you a refund, they offer you 6 USD
by Jacquelin

They don't give you a refund, they offer you 6 USD, it's not from America it's from China, I have been emailing them every day for weeks, now they have gone silent, all I got from the lip plumping serum was red hot chilli on my lips, I was burning, this company is a complete SCAM, I'm naming and shaming them, Don't buy from them.

(5.0)
At last, a skin care brand that truly delivers on its promises.
by Molly

At last, a skin care brand that truly delivers on its promises. The lip gloss treatment is a real game-changer for immediate and lasting effects. Their eye care range stands out, especially the Lid Lifting Treatment, which is a top pick of mine. The Uplift serum does wonders for saggy jowls and even a double chin.

(1.0)
I purchased two tubes of the City Beauty
by Jan Behling

I purchased two tubes of the City Beauty clear lip plumper, hoping for noticeable plumping effects. However, I'm disappointed as the product falls short in delivering any plumping results. Instead, it leaves a gooey, sticky, shiny residue on the lips. Now, I'm eager to initiate a return for these products.

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