Read 6 Real Customer Reviews of BondExchange.com

Business information:

[email protected] https://www.bondexchange.com/ (800) 438-1162

United States 11440 Carmel Commons Blvd, Ste 207 Charlotte 28226

Reviews Summary

BondExchange.com has a 4.2 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars

4 Reviews

4 stars

1 review

3 stars

0 Reviews

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1 stars

1 review

About company

Bond Exchange stands out as a leading national surety-focused wholesale insurance agency exclusively catering to retail insurance agents. With a dedicated focus on bonds as their sole business, they have earned the trust of insurance agents over 40 years. Knowledgeable underwriters swiftly and accurately handle surety bond needs. Their technology streamlines the process, offering a one-stop-shop for agents to efficiently quote and issue bonds across all 50 states, working with multiple insurance companies. This ensures a rapid turnaround and competitive pricing, making the entire process profitable and straightforward for the insurance agent while prioritizing the best interests of their customers.

Key Details:

Location: The company is headquartered in Charlotte, United States.
Founders: Jackson Cromer is President of BondExchange.com.
Foundation Date: The company was established in the year 1977.

Customer reviews

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(1.0)

Our experience with the insurance

by Webb March 17, 2024

Our experience with the insurance company was alright. We talked to our agent about getting a bond exchange, and they gave us a quote of $360. We couldn't pay over the phone, so they sent us a link to do it online while we were still on the call. We completed the process online without seeing the amount on the screen, assuming it was the $360 we were quoted. After processing the payment, a screen popped up saying that additional work was needed to complete the process, but usually, bonds are automatically issued. The next morning, we received an email saying it had gone through. When we opened the email, we found out we were charged $1138, which was a big difference. We weren't happy about the way the company handled the transaction; it seemed pretty dishonest to us. Our agent, Danny, has been helpful from the beginning and is trying to get our case reviewed. We hope others don't face the same issue.

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(5.0)

I've been using Bond Exchange for over

by Terri F April 1, 2024

I've been using Bond Exchange for over 3 years now, and I really like how easy it is to use. As an agent, I often deal with unusual requests from customers who aren't regulars. With Bond Exchange, I can handle these requests just like I do with my regular customers. It's a valuable tool for me in my work. Thanks, Bond Exchange.

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(4.0)

The staff at Bond Exchange is very smart and supportive.

by Anthony August 7, 2024

The staff at Bond Exchange is very smart and supportive. It’s nice to get quick and personal service and to chat with a real person. We value your help a lot. Thanks.