Atlantic.net Reviews - 17

Great experience

I had this great experience with Atlantic.Net's support team when I was getting a new developer set up on my platform. Derek and Matthew were absolute lifesavers. Matthew spent over two hours on the phone with me, guiding me through every step, from setting access privileges to connecting via VPN. They made sure everything was secure and that my developer could jump right in without any hiccups. Their patience and clarity in explaining things were just top-notch. It felt like they really had my back, turning what could’ve been a stressful mess into a smooth process. If you’re looking for a hosting provider that knows their stuff and takes security seriously, these guys are it. Big thumbs up!

You wouldn't believe how refreshing

You wouldn't believe how refreshing it was to actually talk to a real person right off the bat. I was having a bit of a tech hiccup, and while the first person I spoke to couldn't directly solve it, they were super patient, helping me craft the right problem statement and making sure I got my ticket number. We hit a snag waiting for a callback, but when I rang them up again, they apologized for the delay and the second tech who picked up was awesome. They dove right in and got it sorted. It’s comforting to know there's a real support team behind the phones, not just a generic call center, ready to tackle issues even if it needs a bump up the chain.

I've been using Atlantic.Net for

I've been using Atlantic.Net for my personal projects since 2017, and it's been smooth sailing mostly. But come December 2025, my virtual machine just couldn't handle my growing memory needs. Tried to upsize it, but the process hit a snag and just froze. Had to reach out to support for the first time ever. Honestly, I was a bit worried given it was New Year's Eve. But these guys were on it! They got my VM back up within a couple of hours, and by the day's end, everything was sorted. Impressed with their quick and efficient support, especially during the holiday rush. Atlantic.Net really came through when it mattered!

Using Atlantic.Net has been a

Using Atlantic.Net has been a pretty solid experience for me. Their system's always up and running smoothly, which is perfect for my projects. Setting everything up was a breeze, no headaches at all. And whenever I hit a snag, their support team jumps in quickly and knows their stuff. The pricing is clear and fair for the quality you get, which is a big plus in my book. You don't feel like you're getting ripped off. If you're on the hunt for a reliable cloud or server provider, these guys are worth checking out. They've been a game-changer for my needs, and I couldn't be happier with their service.

I’m really glad I reached out

I had a little hiccup and reached out to Erich’s team, not really expecting much. But wow, they totally surprised me. Erich was right on it, diving into my problem faster than I imagined. It wasn’t just about fixing things quickly—though they did that, too—it was how they kept me in the loop the entire time. They explained everything in a way that even someone like me could get. The mix of their know-how and friendly vibe just made everything feel so easy. It’s rare to find service that’s both fast and genuinely caring. It was a refreshing experience, and I’m really glad I reached out.

I've been a regular here

I've been a regular here for ages, and it's always a treat. Today, I chatted with Mathew, and let me tell you, he's a gem. Super patient and really knows his stuff. It's not every day you find service like this. I felt like he genuinely cared about what I needed, not just trying to rush me out the door. And it's not just Mathew; the whole team is just fantastic. You can tell they put effort into making sure everyone leaves happy. It's experiences like these that keep me coming back time and time again. Honestly, they deserve all the stars for their dedication and kindness.

I’ve enjoyed using Atlantic.Net for cloud hosting

I’ve enjoyed using Atlantic.Net for cloud hosting, and the experience has been great. Their platform is easy to use and offers various services, from VPS hosting to managed solutions. What stands out is their customer support, available 24/7 and always ready to help with knowledge and efficiency. Atlantic.Net’s focus on security and compliance is admirable, giving peace of mind with their adherence to standards like HIPAA and GDPR. Overall, I strongly recommend Atlantic.Net for their dependable services and excellent customer support.

I joined Atlantic.net during a special deal

I joined Atlantic.net during a special deal about a decade ago. Throughout this time, they've never tried to take away that offer or charge me for any silly extras. Their service just works and they don't mess me around, which is getting rare with online companies these days.

They have a massive amount of clients

They have a massive amount of clients, but they still made time to help me with my 1 small server issue. It's nice to see a company that values all their customers, no matter how big or small the problem.

Problems got fixed, so I added two stars.

Problems got fixed, so I added two stars. But the support techs weren’t much help. Instead of noticing quickly that resizing wasn’t working and escalating it, I was told to wait. This delay kept my 50+ employees and many customers from getting to our platform. If this happens again, we’ll think about moving to another hosting site since Atlantic can’t provide quick help during server failures. We also have over 30 clients using Atlantic for their hosting, so it’s quite anoying when we face issues like this, especially after sending them plenty of referrals.

I signed up on this

I signed up on this site and handed over my credit card details for verification. Waited around for two whole days, expecting everything to go through smoothly. But out of nowhere, they just decided not to approve my account. No heads up, no reason, nothing. Just left me hanging. Felt like I was dealing with amateurs. I mean, how hard is it to give a bit of feedback or at least some explanation? It's as if they don’t care about their customers at all. Really disappointing experience. Makes you question how they run things if they can’t even handle basic sign-ups properly. Not sure I’d want to try dealing with them again after this mess.

I thought signing up would

I thought signing up would be straightforward, but it turned into a bit of a saga. After entering my credit card details, they wanted me to verify the transaction. I waited forever for the next email—not the activation one, mind you. Then they asked for my driver's license and passport. Once more, I had to wait, only to be told they couldn’t proceed without explaining why. They said I’d get my money back in 5 to 7 business days. It felt like they collected all my info for nothing. After more than 24 hours, I ended up with zero progress and a bunch of concerns about where my data went. Frustrating experience, really.

Man, dealing with Atlantic.net was

Man, dealing with Atlantic.net was a real hassle. I thought I did everything right—sent all the stuff they asked for—but my account just sat there, not getting approved. No one even bothered to tell me why. Trying to get through their registration process felt like navigating a maze with no map. Honestly, it’s more confusing than it should be. This isn’t what I expected from a company that says they’re professional. The verification process needs to be way simpler and more upfront. Seriously, if you’re looking for a VPS provider, you might want to look elsewhere. Save yourself the headache and time.

Let me tell you

Let me tell you about my rollercoaster with this company. I signed up, thinking I’d give it a shot. So, they ask for a card to verify—sounds normal, right? But then, outta nowhere, my account gets locked after a couple of days. I’m like, “What’s going on?” Tried reaching out, but crickets. And the verification money? Gone, like it vanished into thin air. I start digging, and turns out, they’re sketchy—rumors about them selling card info. It’s wild. Felt like a sucker for trusting them. If you're considering them, just be careful. It's not worth the headache and stress. You live and learn, I guess.

You wouldn’t believe it, but

You wouldn’t believe it, but I finally found a tech company that actually cares about people. Not just as customers, but real people with needs and feelings. They really put us first, and it’s kind of amazing. Their dedication is just wow. They really rock!

I thought I'd give their

I thought I'd give their services a shot, especially with the $250 free credit offer. Signed up and provided my credit card details, then confirmed the small deposit amount they made. Suddenly, I got an email saying there was fraud on my new account and to protect it, I needed to upload a selfie with my ID and a piece of paper with a specific number. Did that, uploaded it, and waited. About 30 minutes later, got a reply saying they couldn't approve my account without giving any reason. I was ready to deposit my own money, but they rejected me after all that verification. Never experienced anything like this before, and it's really disappointing. They deserve a bad review for sure.

I want a refund for this fee

Last year, I signed up for a server account with Atlantic because they had this free server campaign, seemed like a good deal. But my account got suspended right away since they said my credit card wasn't approved. So, I never even got to use the service. Fast forward to today, I see a $15 charge on my credit card from them, the same card they said wasn't approved! I'm pretty upset about this since I never used their service and they didn't even notify me about the charge. I want a refund for this fee.