@hotel

My experience with @athotel turned out to be quite disheartening due to a misunderstanding with a supposedly featured hotel in Porto, Portugal. Upon my arrival, I discovered that the venue, which lacked a reception and any assistance, was not a hotel at all. Seeking help through the provided communication channel on WhatsApp proved futile on a Sunday afternoon, as @athotel conveyed their inability to assist due to the timing. Given the unsavory surroundings, coupled with concerns for my safety, I opted to secure alternative accommodation for the remaining two prepaid nights. Despite discovering subsequent negative reviews about the location on TripAdvisor, I had initially relied on @athotel's guidance, only to find myself in a challenging situation. Disappointingly, even after more than a week, neither the Old City Design Apartments nor @athotel has provided a resolution. This has left me in a state of uncertainty, having incurred additional expenses for alternative lodgings and forfeited payment for the original reservation. Attempting to share my experience on their website was met with a discouraging response, stating that the reviews are sourced from hotel providers. On a positive note, my subsequent booking with another hotel in Madrid proved to be a satisfying experience, offering a stark contrast to the challenges faced with @athotel.

So, I'm just scrolling through Instagram, right? And bam, @hotel pops up, promising unreal prices for my Egypt trip. Skeptical but intrigued, I dive in and hit a snag while booking online. Cue Sahy – this dude's a rockstar! Patient, listens like a champ, and basically the poster child for top-notch customer service. Oh, did I mention he threw in some cool Egypt travel tips too? The guy's Egyptian, after all. Total pro, friendly vibes, and seriously skilled. Big shoutout to the company for those extended working hours – a lifesaver for us busy folks. Sahy's service was so on point that I didn't stop at Egypt – booked my London trip with him too. If you're into seamless service and a travel buddy who knows his stuff, this company's got the Sahy magic. Big thanks, Sahy, for making it all happen!

Man, I gotta admit, I had my doubts about this company, but holy moly, am I glad I took the plunge. Scored a hotel deal that saved me a ton of cash, and when I actually got there, everything clicked into place like clockwork. Customer service? Top-notch. They stuck with me like glue, answering my every question on WhatsApp. Oh, and get this – I got hit with some extra hotel fees, shot @hotel a quick message, and bam, they refunded the whole shebang without a second thought. Talk about customer service gold!

The company's support service is fantastic. It's simple to get in touch, and the staff are really helpful and know their stuff. Brian was particularly great, he really listened to what we needed and took action to assist us without us having to ask. Big thanks to the team, they did an awesome job and provided excellent service.

Me and my husband had a great time at the Ibis hotel in Bournemouth. The front desk staff were nice and friendly. The rooms were big and tidy. The bed was super comfy, we slept really well. It's near the beach and lots of restaurants in Boscombe. We'll come back soon for sure.

I visited Bodrum for dental treatment. First solo trip, so nervous. From start @THEPROFRSSORSHOTEL made me welcome. Basic but nice hotel, private, quiet. 1 min walk to strip/beach. Staff nice, owner Saadet helpful. If I return to Bodrum, I'll stay here. Thanks for your help.

I heard about Athotel from an Instagram post. I thought, why not try it? The prices surprised me, way cheaper than other sites, saving at least $300. Customer service is top-notch, Hala replied to my email quickly. Happy to find Athotel, my go-to site for booking hotels now.

Had a killer experience with these guys! Sahy, the agent, did some superhero moves on my behalf, scoring me a full refund within the 1/2 refund period. And let's talk pricing – it's like they're giving stuff away for free. Seriously, top-notch service with a cherry on top!

Abdo and Omar from the Athotel support team were very supportive in fixing the problem with the resort fee that was charged as an unlisted fee. Athotel follows their promise of refunding any hidden costs that were not made clear before booking.

The pricing and booking process with @Hotel were pretty good. They offered a reasonable rate compared to other booking sites. However, the restaurant didn't live up to its 4-star billing. The service was poor and the management seemed lacking.

The hotel I booked got cancled so I had to call @Hotel. They were really helpful and fixed my problem fast. I'm so happy with their service, I'll use @Hotel again. Big thanks to Sahy and Qetoo for helping me out!!

Booking with this company is easy. They show prices clearly, no surprises later. Usually, their prices are better than others. We've booked many times and once had to cancel. They refunded us quickly, no problems.

Excellent service! I was unsure at first, but chose @hotel and encountered no problems! Provided us with the best price and will use them for ALL reservations in the future. Thanks for the help!

Happy I discovered you on IG. Finding and booking our hotel was smooth. Appreciate the great service and attention from your team. I recommend @hotel for your next trip! I surely will!!!!

Had to cancel a hotel bookin (shame because I was looking forward to it and it was a great price)due to changing plans and got very fast resolution and refund, good job Hala.

You brightened my day!!! Maya, you're amazing!!! Quick to respond, Fix any issue, Huge smile, 100% you'll be pleased!!!

The helper was really polite! Even when we couldn't reach the hotel, he sent an email with our request. Very helpfull!

Great hotel wıth really nıce staff. Locatıon was perfecto. Best hotel experıence ı'v had ın a long tıme.

Awsome prices and selection of hotels. Last minute getaway, this is the place to book from. Thank you.