AllConnect.com

Whoever setup my account was so frendly! He made the process so quick and easy. He was very frendly and answered all of my questions!

The company is really good at explaining things, especially when it comes to comparing different services like Fiber vs conventional. They're professional and know their stuff.

I accidently called but the guy caught my interest. I said I pay too much for Spectrum net and he talked about fiber net. Prices were wow! He knew a lot and answered my questions patently.

Company's service is amazing, they're really friendly and helpful. They go above and beyond to assist you in buying a home, even willing to be your friend during the process. Their personal touch is appreciated.

Marco was very professional. But Centry Link's advertising is misleading. When you change your address on mymove.com, it says Centry Link has a special offer: Free tech installation worth $129 and $55 monthly. Marco said it expired. I think it should be honored because that's how I was referred. Waiting a month for installation is not good. Why does it take a month?

The representative knew a lot about EarthLink Internet, which was good. She helped me pick the right plan. Thank you.

The person I spoke to on the phone was really nice and answered my questions honestly. They also made sure they were saying my name correctly, which doesn't always happen with other companies. They called me back quickly and sorted everything out within a few hours, even though they said it might take up to 24 hours. It was good to have the same person call me back and they remembered things I had said before. They're a great representative for your company, and I'm glad my first interaction was with them. It makes me confident that I made the right choice going with you.

I attempted to set up my modem with my existing provider during my relocation and inadvertently reached this company's number, as the representative claimed they supported my provider. Contrary to my expectations, instead of receiving assistance with my specific inquiry, I found myself subjected to a sales pitch promoting another company and also a pitch for solar services. The earliest appointment they offered for service connection was more than 30 days away, which was utterly inconvenient. In summary, my questions remained unanswered during this interaction. Fortunately, I dialed again and secured an appointment with my actual provider, who promptly resolved the issue the following day.

Shifted between numerous representatives lacking decision-making power. The continuous transfers led to rising costs, ultimately surpassing my current provider by $5. Interaction resembled dealing with a dubious used car salesman. Displeased with the experience, contemplating an FCC complaint.

this is a total mess. Thought I signed up for Xfinity internet, but they're saying I don't even have an account. I'm here twiddling my thumbs since Wednesday, and it's already Friday. What's the deal? Now, I'm on the edge, trying to reach my credit card before they charge me for a service I don't even have! Talk about frustrating. Gotta sort this out ASAP.

Three calls deep into this internet saga, and every time they shuffled you off to the land-line folks, leaving you stuck in automated limbo. Enter a 13-digit code, and bam, hung up on – three times in a row. Had to ditch the phone game and hustle over to Xfinity in person just to get things sorted. Definitely wouldn't toss a recommendation their way.

Super patient and helpful, went the extra mile to get my service sorted. Couldn't have asked for a better experience. Big thumbs up to them!

I'm perplexed about the purpose of this company. While they completed their job, I'm encountering issues initiating my service with Frontier. My confidence in the necessity of this company has diminished, especially considering my current situation. Unsubscribing from their frequent self-promotional links has proven impossible. I'd be willing to reconsider my feedback if I can locate the unsubscribe link, which seems mysteriously absent from all promotional pages. What could be the reason? As an update, I've received courteous notes from the company and have been directed to an unsubscribe link that I hadn't noticed before. I appreciate their efforts and willingness to guide me to the unsubscribe option. I retract my initial complaint and am pleased that those who prefer not to receive postings from Allconnect can indeed opt out.

Very informative and pleasant. Explained the process of my order on what to expect. Made sure I had a follow-up number if I had any further questions.

I was initially told that my Internet service would be activated on Monday, the 23rd, which I had prepared for by obtaining the required equipment. However, I received a text notification stating that the activation would be delayed until November 22. This abrupt change in the activation date, especially after having the necessary equipment, is both puzzling and inconvenient, leaving me frustrated with the service provider.

Your representative was outstanding and provided a fantastic experience. They were speedy, efficient, and incredibly friendly. If your product lives up to the standard of service they offer, you can count on me as a long-term customer.

I had the pleasure of interacting with one of your Customer Care Associates, and I must say, the experience was exceptional. When I visited the official website of the internet provider I was interested in, their base price was listed at sixty-five dollars. However, your associate not only started the price at forty-nine dollars and ninety-nine cents but also managed to secure an additional ten-dollar discount from the total. The associate was not only informative but also incredibly patient throughout the process. Although I regret not knowing his name, I can provide my order number, 27679937, which might help identify him. I usually don't respond to review requests, but in this instance, I am more than happy to leave a glowing review. The outstanding service I received deserves to be acknowledged. Thank you.

My experience with your service was disappointing. After providing my address to search for internet options, I was presented with a seemingly diverse list of choices, creating the illusion of variety. However, this turned out to be misleading. When I contacted the providers, I discovered that there was only one option available, despite the website listing multiple providers for my city. This felt like a data mining scheme, as all the options still instructed me to "check with the provider." This lack of transparency left me frustrated and questioning the honesty of the service. If there's only one viable option, it should be presented clearly without creating false expectations of choice. It's essential to be forthright about the options available rather than misleading customers with a long list of providers that don't actually serve their area.

I called for a quote, and during the call, the spokesperson mentioned that an email with quote numbers had been sent. However, I never received any such email, except for the order confirmation. No files were attached to it. This experience left me quite dissatisfied.