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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Trustpilot.com is 693 out of 913 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

Trustpilot.com has a 3.6 - star rating from 7 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    44%

    3 reviews

    3 reviews

  • 4 stars

    28%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    28%

    2 reviews

    2 reviews

  • M

    Mohamed

    1 reviews

    You know, the internet

    You know, the internet can be a bit of a wild west with all those scams lurking around. But here comes Trustpilot, like a trusty sidekick in a spaghetti western, helping us all figure out who's on the up-and-up. 🤠 It's like a virtual sheriff, making sure we can pick the good guys. Of course, it all comes down to us, the townsfolk, being honest and fair in our reviews. But hey, that's what makes it work. So next time you're out there shoppin', just remember to chip in with your own review. It's how we all keep this digital frontier safe and sound.

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  • M

    Mercy

    1 reviews

    This company's like a blessing

    This company's like a blessing, just like Joseph's dreams! So many folks give up when they're on the verge of something great. They stop supporting, they stop believing, and they give in to negativity. But I'm here to declare that with this company, you won't quit. I see success in your future, even when others doubt you. Get ready for a victorious outcome in a truly grand style – it's like a divine prophecy coming true!

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  • R

    Rhonda

    1 reviews

    Many reviews can be unreliable.

    Many reviews can be unreliable. Some people are paid for good reviews, while others are too critical or have a grudge. When I read reviews, I always check Trust Pilot because I think they have honest, true reviews.

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  • S

    Samantha

    1 reviews

    Addressing Trustpilot reviews seriously

    Addressing Trustpilot reviews seriously is our practice, ensuring personalized responses. However, we've encountered instances where former employees misuse this platform to express grievances, impacting our overall rating. Despite clarifying that such cases are unrelated to customer service, a one-star review persisted. This matter warrants careful consideration to maintain Trustpilot's focus on genuine customer experiences. We appreciate your attention to this issue, emphasizing the platform's purpose in evaluating customer satisfaction rather than facilitating ex-employee criticisms. Thank you for your understanding.

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  • M

    Mr Moose

    1 reviews

    United Kingdom

    Sadly, many companies today provide

    Sadly, many companies today provide bad service or poor products. Trustpilot is a good way to let people know about real problems before they buy. I appreciate that customers can reply, which helps create a helpful conversation. I should try to keep in mind to leave positive reviews too.

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  • R

    Robert Hauer

    1 reviews

    Disappointing experience with this

    Disappointing experience with this company. Terrible customer service—each inquiry promises prompt contact, but the reality is prolonged delays. "Without further delay" means days, not hours. Despite having all necessary refund details, no contact has been made. Holding back a single refund shouldn't lead to financial failure. Beware before engaging with this company.

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  • D

    Donald Russell

    1 reviews

    Posting a review here is a real struggle.

    Posting a review here is a real struggle. They prompt me to review a John Lewis purchase without reminding me of what I bought. Then, my review ends up under the Donald Russell title. It's all a bit confusing and doesn't make much sense.

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Rating on other websites

  • Trustpilot

    4.3

  • Sitejabber

    1.1

  • Reviews.io

    1.3

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Trustpilot.com is 693 out of 913 best companies in Shopping & Fashion on RealReviews.io

About Trustpilot.com

Trustpilot is a widely-accessible public platform that empowers millions of consumers to establish trust standards while enabling hundreds of thousands of businesses to earn that trust. It serves as a hub for consumers to leave reviews and for businesses to respond to genuine feedback. This platform is open to all, both consumers and businesses, and operates independently, ensuring complete transparency in every interaction. Trustpilot's commitment to openness and transparency creates a trustworthy ecosystem where reviews and feedback shape the relationships between consumers and businesses, setting a high bar for trust across various industries and sectors.

Key Details:

  • Location: The company is headquartered in Copenhagen, Denmark.
  • Founders: Trustpilot was founded by Peter Holten Mühlmann.
  • Foundation Date: The company was established in the year 2007.
  • Translation language
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