GS-JJ.com Reviews - 84

The assistance and service provided by

The assistance and service provided by Sales Coordinator Amanda were highly professional and friendly. Surprisingly, the delivery arrived well before the anticipated date, which was impressive. The pins, with antique copper plating and a total of 120 pieces, showcased excellent quality, perfectly aligning with my expectations. I plan to make future orders, appreciating the overall satisfaction with this experience. Thank you for the positive encounter.

Although I'm still waiting for the product,

Although I'm still waiting for the product, I must acknowledge Sienna's commitment to customer service. They willingly incorporated numerous design changes promptly, a flexibility not commonly found elsewhere. No adjustment was deemed too insignificant, showcasing their dedication. This positive experience instills confidence for future engagements with them.

They were very patient even

They were very patient even though we probably went through 10+ design revisions. In the end, I pulled the trigger on my pins, and was so pleased with the experience, I am now beginning the process for my challenge coins. They beat out 3 other companies in comparison, and now we wait. If you need something like this, have no fear, they will get it right.

Ordered enamel pins and the process

Ordered enamel pins and the process was worry-free. Sienna promptly provided a proof despite my concerns about image complexity. The final pin looked fantastic, showcasing their excellent work. Surprisingly swift delivery exceeded my anticipated wait time. Overall, a satisfying experience, and likely a repeat customer.

I shared my design and received

I shared my design and received a proof, which I edited and requested an alternative. Swiftly, I received two designs and inquired about pricing. Following that, I decided to purchase both designs, despite initially intending to buy just one. The entire process was straightforward.

Fay's customer support was really good.

Fay's customer support was really good. As a person who has made mistakes like entering my address wrong, I liked the care they took to make sure my designs were right and ready to send. The shipping process was quick too, I placed my order Saturday or maybe Sunday morning.

Been here before.

Been here before. Ordered patches again from GS-JJ 'cause they're good quality, good price and Mia makes it easy - quick replies, fast delivery (US to UK), sends proofs quick - good experience. Would suggest to anyone wanting patches.

Great service and a solid product

Great service and a solid product. Bella ensured a smooth process from design to quick delivery. We appreciate it. The fact that we've done 2 re-orders indicates the quality is reliable, and we've already suggested them to others.

I bought patches for my U12

I bought patches for my U12 hockey team. They patches were priced right and the quality of the product was awesome. Plus, I got the patches earlier than they said. I'll definitely use their services again and recommend them.

I acquired enamel pins and collaborated

I acquired enamel pins and collaborated with the team. They displayed prompt responsiveness, attentiveness, and patience throughout. Their assistance greatly contributed to achieving optimal results for the final product.

I am very pleased with

I am very pleased with the challenge coin that I recently ordered. The challenge coin was completed on time and with excellent results. The quality of the coin is superb, and the design is exactly what I wanted.

Lucy was very responsive and helpful.

Lucy was very responsive and helpful. She took our patch idea from concept to finished product. The patch looks amazing, I will certainly buy again for other patches. Thanks GS-JJ!

Pins were of great quality

Pins were of great quality, and I received excellent customer service. The pins were also shipped quicker than I originally thought.

The company's representatives are helpful in

The company's representatives are helpful in checking your designs before making them. The quality of their patches is decent, I have no big issues with it. I've tried them for 4 different patch designs - 2 woven, 1 printed, and 1 embroidered - and the quality was what I thought it would be. They also helped me create a patch that was woven with some embroidery. I have 3 more designs being made, and I think they'll be fine too. I'll keep using them in the future.

I just have to share

I just have to share my experience with GS-JJ, especially with Heaven from their team. She's just been incredible. Always there when I need advice, super attentive, and genuinely invested in making sure I make the best decisions for my business. Their products? Top-notch quality and always on time. I've recently launched Sitka Soap Company, focusing on simple, chemical-free soaps that are safe for everyone, even pets and babies. After designing this adorable logo, things took off fast. Everyone loves the soap and the logo, and Heaven was instrumental in guiding me to select the best designs that really make my brand pop. I'm really looking forward to growing my business and continuing this awesome partnership with her.

Working with Ariella at GS-JJ

Working with Ariella at GS-JJ was a fantastic experience. She’s got this great mix of professionalism and friendliness that makes you feel like you're working with a friend. I was really impressed by how patient she was while we were designing our product. We changed our minds on colors and text quite a bit, but she stayed patient and attentive, focusing on every little detail. Ariella's communication was top-notch—she kept us updated throughout the process, which was really reassuring. Even though our order is being made overseas, the 3D artwork she shared made it feel so real. Thanks to Ariella and Joann for their amazing teamwork. If you’re thinking of getting custom coins, GS-JJ is the place to go!

I ordered patches from GS-JJ.com

I recently ordered patches from GS-JJ.com and, wow, what an experience. At first, I was skeptical because their prices were lower than other companies. But they totally exceeded my expectations. They sent the renderings super fast and made all the changes I needed without any hassle. The final patches arrived two weeks early, and they looked amazing! The quality was way better than other patches I've ordered in the past. The customer service was top-notch too. I had a personal rep, Julice, who stayed in touch the whole time, making sure everything was perfect. Seriously, I've never had such good service before. If you need patches, don't even think twice, just go with GS-JJ.com!

Great job

I recently had a great experience with Chris while ordering some custom lanyards. From the start, he was super helpful and really knew his stuff. He made sure to understand exactly what I wanted and even offered alternative options in case my design couldn't be done the way I imagined. Chris sent over the proofs quickly, which was awesome, and he kept me in the loop every step of the way. Because of his efficiency and clear communication, I ended up placing my order way earlier than planned. The service was outstanding, and I’m definitely sticking with this company for future orders. Highly recommend if you’re looking for quality and great customer care.

Pretty smooth and helpful

So, I was working on designing this coin on their website, which was actually pretty smooth and helpful overall. I hit a small snag when I was trying to match colors from their images with other parts of my design. It would be super useful if they had some sort of color code for their stock colors. Anyway, during their proof process, they spotted a typo in my design. Simony was incredibly quick to fix it and sent me a new proof. It delayed the manufacturing by a day, but Simony was really accommodating to make sure I got the coin when I needed it. The experience was great, and the pricing was fair. Definitely considering making more coins in the future!

Fantastic team

I recently had a fantastic experience with this company. From the start, getting a quote was a breeze, which really set a positive tone. The design team was spot-on, capturing exactly what I had envisioned—it's like they read my mind! Celia, the customer service rep, was just awesome. She was super quick to respond and made sure everything was tailored to my needs. Honestly, her attention to detail made the whole process smooth and stress-free. It's rare to find such a dedicated team these days. Overall, I couldn't be happier with how everything turned out. If you're looking for a seamless experience, this is definitely the place to go!

Fingers crossed everything continues to go smoothly!

I recently had a great experience with the company, thanks to Nora's help. She was always there when I needed assistance, especially with drafting estimates and going over design options. She really listened to my concerns about budget and gave me advice to stay within my limits. I felt like she was on my side, which was super reassuring. Now, I'm eagerly waiting for my samples to arrive. Given how things have gone so far, I'm really hoping to build a lasting relationship with this company. They seem to genuinely care about their customers, and that's rare to find these days. Fingers crossed everything continues to go smoothly!

Very professional and friendly

I recently tried out this company and wow, what a pleasant surprise! Their product is just fantastic, really high quality stuff. But what truly stood out was their customer service. I had a few questions and got to chat with Nora. Let me tell you, she knows her stuff and was super quick to get back to me. It's rare to find someone so helpful and on the ball. You can tell they really care about their customers. I'm genuinely impressed and honestly wouldn’t hesitate to recommend them to anyone looking for something reliable and top-notch. It’s a breath of fresh air to deal with people who are both professional and friendly.

I've been dealing with a

I've been dealing with a lot of companies, but this one really stands out. Celia is just amazing. You know, my customers can be a bit slow with their payments, but she’s always so patient about it. She doesn’t just wait around either; she keeps me updated every step of the way. It’s like she’s got everything under control, which makes my life so much easier. The best part? Everything gets done on time, no delays or hassles. It’s refreshing to see this level of commitment and efficiency. Seriously, if you’re looking for a company that actually cares and delivers, this is the one. Absolutely love working with them.

Great design process

I had the chance to work with this company, and wow, what a ride! From start to finish, the design process was smooth sailing. They kept me in the loop every step of the way, which I really appreciated—no guessing games here. The craftsmanship? Absolutely top-notch. You can tell they take pride in what they do. And the delivery? Lightning fast, just like they promised. The products turned out exactly as I imagined, if not better. If I ever find myself needing more of these gems, I know exactly where I'm heading. Highly recommended for anyone looking for quality and reliability all wrapped up in one neat package!

Everything was smoothly!

I had this little panic about my order arriving before our big trip, right? So, I reached out to customer service, and let me tell you about Nancy. She was a total lifesaver! I shot her a couple of emails with a bunch of questions, and she was on it, like, super fast. Answered everything without a hitch. I was stressing big time, but Nancy made everything chill. And get this—the order came before the scheduled date! The pins we ordered? They look absolutely awesome. Seriously, couldn’t be happier with how it all turned out. Props to Nancy for the stellar help and making sure everything went smoothly!

Lilian really made things smooth

Lilian really made things smooth for me. Whenever I had questions or needed something clarified, she was super quick to get back to me. Her instructions were always clear and to the point, which made everything so much easier than I thought it would be. I didn't expect the process to be this straightforward, but Lilian's efficiency was a pleasant surprise. Now, I'm actually excited about future projects because I know they'll be handled just as well. Working with her has been a breeze, and it's made a big difference in my overall experience. Can't wait to see what we tackle next!

Top-notch service

I recently had quite the experience with my orders, and it was honestly more than I expected. The products? Totally spot-on in quality and exactly what I had in mind. But what really made the difference was Evelynn. She was just amazing, always going the extra mile with my three orders. I was impressed with how quick and helpful she was, really made me feel like a valued customer. It’s rare to find someone who genuinely cares about getting things right, and Evelynn nailed it every time. I’m definitely going to recommend them to anyone looking for quality and top-notch service.

Would definitely recommend them!

I'm from Ecuador and honestly, the whole process was a breeze. The website was super user-friendly, and I could easily browse all the models. From the start, the service was quick and really friendly. Ingrid was a gem, always responding in no time and giving me great advice to pick the best option. The communication was top-notch, which saved a lot of potential issues down the line. The product itself is solid and the delivery to Ecuador was spot on, arriving exactly when they said it would. Really impressed with how professional they are. Would definitely recommend them!

I gotta tell ya about

I gotta tell ya about my experience with Chris. Placed my order one evening, not expecting much till the next day, you know? But there it was, an email from Chris before I even hit the hay, and by morning, he’d already sent over the imaging proof. This guy knows his stuff and makes everything feel like a breeze. It's rare to find someone who handles things so smoothly and quickly. The whole process was just seamless and, honestly, quite enjoyable. I’m definitely sticking around because of Chris’s awesome service. If you need something done right and fast, he’s your guy.

Wow, I'm super impressed

Wow, gotta say, I'm super impressed! The pins showed up way earlier than expected, which was an awesome surprise. These folks are seriously on top of things. Had a bunch of questions and they got back to me super fast, answering everything in detail. They even sent pics to make sure I knew exactly what was going on—no guesswork needed. The pins themselves? Way better than I imagined. Totally blown away by how they turned out. And Ingrid? Absolute star. She made the whole process smooth and actually enjoyable. Definitely sticking with these guys for any future orders.