Sofi.com Reviews - 12

It was simple, it was quick, I got the loan

It was simple, it was quick, I got the loan in my bank account same day!!!! I would recommend SoFi to everyone!! The application was easy, straight forward and self explanatory which I loved! I read through the agreement because I was looking to see if there was a penalty for paying off early and there isn’t! That was important to me! I had done weeks of research and their interest rate is better than my credit cards which is why I took the loan in the first place! One payment instead of 4, I appreciated that! I like the convenience they offer for automatic payment debit every month so I don’t have to worry about it! Again, I would highly recommend SoFi because of my positive experience with them

My experience was fantastic because

My experience was fantastic because the website was straightforward to navigate. After completing the application and providing the required documents, XYZ Company processed my request rapidly and approved my loan within minutes. I was amazed. Thanks to them, I got a second opportunity to combine all my credit card debts into one easily manageable monthly payment. I can't think of any areas that need improvement, XYZ Company is top-notch in my opinion. They truly lightened my load. So, I extend my gratitude and genuine appreciation.

The only thing I can say is that I don’t really

The only thing I can say is that I don’t really understand what you’re doing, and I don’t want you to think I’m being rude or anything like that right away. I just don’t know if I’ll get a response or if you’re going to do anything to make me feel like things will actually work out for me. I know you’re aware of that, but I’m trying not to expect it to be a bad experience, so I’m just going to keep moving forward with my life since I really have no choice or other option. So, here I go again.

I sought a personal loan without collateral

I sought a personal loan without collateral from my bank, only to receive a counteroffer at a 21.5% rate. Turning to Sofi, I was pleasantly surprised by the swift approval and direct deposit of funds within 48 hours. The entire process took around 3 business days, and Sofi's fixed interest rate outshone my bank's by 4%. The simplicity of the process left a positive impression, and I appreciate Sofi's efficient loan servicing.

From my experience with Sofi

From my experience with Sofi, I only dealt with personal loans. Their processes were simple and quick. They've been nice to me and their customer service is good. I look at other financial services too. Many offers seem better than Sofi's, but they usually aren't. Sofi is honest about rates and terms, always giving the best.

Really easy, really efficient

Really easy, really efficient. Really happy! The whole process of applying for the loan and getting the money was really fast and handy. Sure, if I wasn't in such a rush, I might've said I'd use the loan to pay off credit card bills... That would've lowered my loan rate. Oh well... You live and you learn!

I usually struggle with forms, but the response

I usually struggle with forms, but the response from everyone who helped me was very friendly and useful. After I figured out the forms, I think most young people would see them as easy and clear. The process tracking and regular updates were also really useful.

Wow, I never did a loan before

Wow, I never did a loan before, but SoFi's way was so easy. I waited too long, could've paid more if I didn't. When I applied, I read emails, did what they said, and got funded in 2 days. Thanks, SoFi!

The application process was straightforward.

The application process was straightforward. I was informed that my loan was funded today, but the funds haven't hit my account yet. Hoping to see them in my account tomorrow morning.

SoFI has been alright during my time using it.

SoFI has been alright during my time using it. But lately, they've added fees, which isn't good. ACH returns, overdrafts... that's just not acceptable. Also, the 'bonus' thing with direct deposit setup. Come on... Seriously, just stop that. There's no reason for it. And 2FA. It's 2024. Yes, we need 2FA, but give people a proper choice. The standard is TOTP, not text, which often doesn't show up. Same with email. Let customers choose a different, proper 2FA method.

My experience with SoFi was frustrating

My experience with SoFi was frustrating. I inquired about a referral bonus, and SoFi assured me I didn't need a specific URL, only screenshots of the bonus page. I submitted these and received confirmation of eligibility. However, after refinancing almost $300K and accepting, SoFi reneged on the bonus, claiming I didn't use the correct link, despite their previous instructions and evidence. There was no recourse or appeal process, just apologies. Customer service was inconsistent with no continuity between calls, forcing me to repeat the situation every time. This experience has left me dissatisfied, and I wouldn't choose SoFi again.

I recently encountered a distressing

I recently encountered a distressing situation with this company. I've been locked out of my account for the past four days due to technical issues. The frustration of being unable to access my account, coupled with concerns about security, has left me thoroughly dissatisfied. Despite attempts to seek assistance, no one from the company has returned my phone calls. This experience has been the worst, and I strongly advise against using their services.