Liveoakbank.com Reviews - 9

Setting up and funding accounts was much easier

Setting up and funding accounts was much easier than any other bank I've used before, and I was able to start quickly. The interest rates on my savings are good, and moving money in and out works smoothly. The online access is very easy to use in my opinion. Every interaction I’ve had with Live Oak Bank has been positive!

Every person I've talked to at Live

Every person I've talked to at Live Oak has been real nice, helpful, and they've answered all my questions. And I'm not just talking about January 16th. You can't say that about a lot of businesses, even banks.

Been usin' LiveOak for biz

Been usin' LiveOak for biz savin's 'bout a year. Sign up was good. No troubles with site or QuickBooks link. Like security not tied to site user id.

Great experience with LOB.

Great experience with LOB. Smooth handoffs from Anne Minno to Hagan Imorde to Jonmark Smith. Wonderful service all the way through and very steady.

Everyone I dealt with was very friendly

Everyone I dealt with was very friendly and quick to get back to me. Best banking experience I've had in a long time!

The user-friendly portal makes tasks easy

The user-friendly portal makes tasks easy. The support staff has been consistently polite and helpful when needed.

Live Oak Bank gives small businesses a chance

Live Oak Bank gives small businesses a chance to open online business savings accounts, which is rare with many online banks. The customer service was very helpful in answering our questions while setting up our business savings accounts. The banking products and rates are good. Thank you Live Oak Bank.

I initially joined for the competitive savings interest rate

I initially joined for the competitive savings interest rate, but my overall experience has been less than satisfying. The app's Face ID sign-in feature is supposed to offer convenience, but it works inconsistently, functioning less than half the time. Mobile deposits have proven to be quite picky and challenging to get right. What's especially frustrating is my business account, which bears my name, faces issues with check deposits. Despite being legitimate checks from clients, I find they often get rejected when deposited into my business account, even though I'm not trying to funnel business checks into a personal account. Furthermore, the policy of holding deposits for up to 5 days feels excessive. While it's true that I do earn interest during this period, the inability to access my funds promptly can be inconvenient, especially when I require immediate access to my deposited funds. It would be more convenient if these issues could be addressed to enhance the overall banking experience.

This ESG-focused bank

This ESG-focused bank unexpectedly canceled my business savings account after more than 3 years with no clear reason. I predict they will follow the path of banks like SVB or Signature Bank. Take a close look at their financials. Surprisingly, this turned out to be a blessing in disguise.