RelayFi.com Reviews - 12

Relay is a good bank to work with.

As an e-commerce seller, I had trouble before with other banks getting necessary info for opening merchant accounts. Relay has all of that in their banking platform. You can get your bank letter right away. I haven't tried the checks yet. They're open 7 days a week, and their phone line is open Monday - Friday 9am to 8pm EST, which is really good. Their customer service is always great. Alice, thanks for your help today. I really appreciate it. I hope you get promoted to the highest level at your workplace. You deserve it. Thanks again.

My encounters with various corporate

My encounters with various corporate banking services left me with uncertainties, but Relay stands out as the most impressive. The user interface is exceptionally user-friendly. The instant provision of a virtual card upon opening an account was a seamless experience that ensured uninterrupted business operations. The ability to organize finances across multiple accounts is a valuable feature. I strongly recommend Relay, particularly for solopreneurs or small enterprises.

Relay has proven to be a game-changer for my bookkeeping tasks

Relay has proven to be a game-changer for my bookkeeping tasks. The platform offers seamless functionality, making every operation effortless. The customer service surpasses expectations, setting a new standard for excellence. The integration with QuickBooks Online is exceptional, streamlining my processes. As a bookkeeper handling over 50 clients, Relay stands out among the multitude of banks I engage with monthly, making my work more efficient and enjoyable.

Relay has been my go-to business

Relay has been my go-to business bank for a year now, and I've been consistently satisfied. Opting for relay among other options was a wise decision. Quick and effective customer service, seamless account setup, online check sending, and check depositing are standout features. The absence of ATM fees is a definite plus. The platform and app boast a user-friendly design, adding to the overall positive experience.

Relay stands out with its adept staff

Relay stands out with its adept staff and a user-friendly concept. The team exudes professionalism and offers reliable support. The overall banking experience is seamless, showcasing an innovative approach. In comparison to others, Relay is notably ahead of the curve, setting a standard that others in the banking community should aspire to match.

Relay has gained my complete

Relay has gained my complete confidence. In the face of a nearly crippling scam that almost cost us 30k, not only retrieved every cent but also appeared to cover some costs themselves. Hossein provided timely updates, fostering a newfound alignment with our banking needs. Our trust in Relay has deepened significantly.

During the setup of my new account

During the setup of my new account, I encountered some issues due to a pending name change. The Relay team proved to be incredibly supportive, assisting me in resolving the complications and ensuring a smooth account setup process.

Hossein swiftly resolved my issue

Hossein swiftly resolved my issue at Relay Financial. The prompt problem-solving, immediate fix, and the professional yet friendly communication make my experience positive. Appreciate it!

I pick Relay

I pick Relay coz no min balanc needed 4 fees. I stay coz their site is neat, customer service helpful, they do bankin' good.

While the reviews are stellar and excellent, as a beginner, I find some aspects confusing

While the reviews are stellar and excellent, as a beginner, I find some aspects confusing and challenging to grasp and don't make sense to me. Additional guidance for novices would be immensely helpful.

Our experience with Relayfi has been

Our experience with Relayfi has been reaaly disappointing. The abrupt closure of our account during our initial outbound transfer request was baffling. Promised reimbursement via check within three weeks never materialized, prolonging our frustration to a staggering four months. Interactions with Relayfi staff, hiding behind questionable pseudonyms like Sanjay, Nick, Toby, and Miranda, only added to the unprofessionalism. Their elusive phone responses, coupled with apparent dishonesty, left us with no choice but to escalate the matter to the FDIC and consider legal action against this dubious entity.

This bank is terrible. They blocked

This bank is terrible. They blocked my money for no reason, and it took a whole three months to get it back, and they only sent a check. It almost messed up my business since they froze my account for no reason. It's the worst banking experience I've ever had. The only positive is that I switched to Mercury, which is a lot better.