PartSelect Reviews - 16

I recently purchased a replacement

I recently purchased a replacement lint screen for my Kenmore Dryer, and I must say, the experience was exceptional. The process of finding the correct part was incredibly straightforward; all I had to do was enter the part number from my old screen. The new part arrived promptly within a few days, and to my delight, it fit seamlessly into place. Overall, I'm impressed with the efficiency and accuracy of this company's service. If you're in need of appliance parts, I highly recommend their hassle-free and reliable approach.

Initially, things didn’t go smoothly.

Initially, things didn’t go smoothly. Parts Select sent the incorrect part. However, sometimes you understand more from mistakes than from smooth experiences. After a call, they quickly shipped the correct part, provided a return label for the wrong one, and refunded the original purchase. Satisfied Customer. Will use them once more.

Once again, parts select to the rescue!

Once again, parts select to the rescue! I belive my dryer was made in the 80s-it's pretty old, but runs like a champ. When it broke down, parts select not only had the parts I needed, instruction videos galore if you need them, and the shipping is fast. Ordering is super easy to select the correct part for your appliance.

The sales rep was really good;

The sales rep was really good; he knew a lot about the product and helped me find info in the manufacturer's books to understand how things fit. He was really good; I wrote down his name for any future needs but can't find it now - I think it was Cris.

Finding the part I needed was a cinch.

Finding the part I needed was a cinch. I didn't waste time sifting through countless Google results only to find out the part wasn't right for my microwave. I located the hood vent damper and mounting ring in no time. They fit and work just fine.

The company delivered what they said

The company delivered what they said they would. The washer plate fixed my Kenmore 700s washer just like I hoped. I accidentally ordered an extra bolt, not knowing there was already one included.

The part I needed was in stock, the price was fair

The part I needed was in stock, the price was fair, and the delivery was quick. The item I bought works fine and I have no issues with it. I would trust Part Select for any future parts as well.

I looked at a few sites that sell appliance parts.

I looked at a few sites that sell appliance parts. PartSelect gave me the clearest info and found my part the fastest. I really liked being able to view the parts diagrams.

Ordering online was easy

Ordering online was easy, and the woman who helped with my questions about the part was really helpful. The part fit perfectly, so I'll definitely order from them again.

The piece was not like the original one

The piece was not like the original one, but the worker on the phone was helpful and provided the needed resources to install it easily and successfully. Thanks!

When I reached out to PartSelect

When I reached out to PartSelect, I talked to a helpful person who took my order for a fridge shelf end cap. It fit well and was simple to put in.

I'm really likin' the company.

I'm really likin' the company. The website's setup with the oven and parts inside made it simple to find what I needed.

We bought a few parts from this company

We bought a few parts from this company and have been really happy with them. The prices are also very good.

It was delivred quick

It was delivred quick after few clicks. It was hard to find part anywhere else. They keep their promises.

I placed an order for a refrigerator

I placed an order for a refrigerator part with this company on November 11, 2023. Unfortunately, upon receiving the item, I realized I had made an error in my selection. Following the provided instructions for a return, I promptly sent it back around November 15. It is currently January 7, 2024, and regrettably, I have yet to receive a refund or any explanation for the prolonged delay. Attempting to address the issue, I called their customer service line, only to encounter a recorded message advising me to use their email service for assistance. However, upon reaching out via email, I received an automated response instructing me to contact customer service via phone. This resulted in a frustrating loop with no viable means of reaching their customer care. It seems as though the company is intentionally stalling refund requests, leaving customers in the dark. This conduct reflects poorly on their business practices. Despite numerous positive reviews, I am skeptical about their authenticity, as my experience has been far from satisfactory. I have decided to refrain from using this company in the future and would recommend exploring alternative options for parts.

This marks my third attempt at acquiring

This marks my third attempt at acquiring a shelf for the freezer compartment, and the experience has been far from satisfactory. I find myself entangled in a return/refund process, with the added inconvenience of being urged to make yet another purchase while waiting for the resolution. With each shelf priced at a hefty $90, I've already shelled out a total of $270 on components that consistently prove fragile, succumbing to cracks and breakages. It appears the material employed is ill-suited for the colder confines of my refrigerator. Rather than receiving a straightforward replacement, I am pressured into yet another expenditure. The exorbitant price tag, more than twice that of a refrigerator side bin, renders the whole affair quite disagreeable. Regrettably, I can only seek a refund at this point. The overall value simply does not align with the cost, leaving me with a dissatisfying taste in my mouth about this company's offerings.