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Category:

Mobile

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Ooma.com is 67 out of 68 best companies in Mobile on RealReviews.io

Customer reviews

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Summary

Ooma.com has a 2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    17%

    1 reviews

    1 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    33%

    2 reviews

    2 reviews

  • 1 stars

    50%

    3 reviews

    3 reviews

  • D

    Dan K

    1 reviews

    I've been with Ooma for over 8 years.

    I've been with Ooma for over 8 years. Everything's been fine, just a little static sometimes. Customer service was good when I called with problems. I had to switch back to a landline eventually for work, but overall, it's been a good experience.

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  • R

    Regan

    1 reviews

    The customer service be horrible when it come to cancellations.

    The customer service be horrible when it come to cancellations. I canceled my service 1-1/2 years ago and they kept billing me. It's very HARD to cancel. The setup be easy and the cost be reasonable but if you wanna move on, it's gonna be a big headache.

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  • C

    Carlos

    1 reviews

    The Ooma Office interface is really confusing.

    The Ooma Office interface is really confusing. Their customer support is very bad for a big company. They don't email bills, keep charging old cards, and try too hard to keep customers unfairly. It's surprising they haven't gotten into more trouble.

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  • E

    Eli Skinner

    1 reviews

    United States

    This company is awful.

    This company is awful. They charged me for services I never agreed to, and I had to involve my bank. Ooma has been taking money from my account for months without permission. It's impossible to reach anyone from customer service to cancel. I’ve had to keep filing disputes with my bank each month. Stay away from this company, they’ll take your money.

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  • M

    Michael

    1 reviews

    Canada

    Terrible company, even after we told them

    Terrible company, even after we told them several times NOT to call again, they keep doing it! I won't work with them again, pick another company!

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  • A

    Anonymous

    1 reviews

    They block any phones yuo purchass

    They block any phones yuo purchass from them from being able to be used by another provider. Awful folks, awful service, and awful ethics.

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Rating on other websites

  • Trustpilot

    1.4

  • Sitejabber

    1.9

  • Yelp

    1.2

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Mobile

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Ooma.com is 67 out of 68 best companies in Mobile on RealReviews.io

About Ooma.com

Ooma offers free home phone service across the US, featuring caller-ID, call-waiting, and no monthly fees. The company specializes in creating innovative communications experiences for both small businesses and consumers through its smart SaaS platform. This platform acts as a communications hub, providing cloud-based telephony, home security, and other connected services. Ooma Home introduces a comprehensive security solution that includes a smart video camera with facial recognition and various security sensors. Additionally, Ooma collaborates with device makers to enhance smart office and home environments, with products available in stores, online, and directly from their website.

Key Details:

  • Location: The company is headquartered in Sunnyvale, California, United States.
  • Founders: Ooma.com was founded by Andrew Frame, Dennis Peng and Michael Cerda.
  • Foundation Date: The company was established in the year 2004.

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