United States 951 Mariners Island Boulevard, Suite 300 - #3001 San Mateo 94404
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Airlines & Air Travel
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Oojo is 16 out of 37 best companies in Airlines & Air Travel on RealReviews.io
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Oojo has a 4.4 - star rating from 64 reviews, indicating a high level of customer satisfaction!
5 stars
49 reviews
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1 stars
8 reviews
Nada Shabara
1 reviews
NOT RECOMENDEd
failed to add my infant to my ticket and they wanna me to pay 1500$ to upgrade my ticket and add the baby although the infant ticket is only for maximum 200$ Faild to resolve the problem during more than three weeks and wanna me to bear the cost instead of taking the responsibility of their failure. now I'm traveling in less than 48 hours and don't know what to do
Anonymous
1 reviews
United States
Horrible communication
Agent could not speak good English. He changed my flight and took 2 hours due to communication problems. After rescheduling he made error on my return flight destination. I have 4 days to correct the error and still waiting for a reply. Never again
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Jake
1 reviews
Terrible
Terrible policies, would not get away with this in a country with consumer standards laws. Small print extra for extras get out clauses
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Sharon
1 reviews
Germany
Warnung: Betrug bei Oojo! Finger weg!
Ich habe aufgrund der guten Bewertungen einen Flug über Oojo gebucht – ein riesiger Fehler! Mir wurden über 1.000 Euro doppelt abgebucht, und ich warte bis heute auf die Rückerstattung. Ein Fehler im Buchungssystem führte dazu, dass mir zweimal Geld abgezogen wurde, obwohl ich nur einen Flugbuchung durchging und ich auch nur Bestätigungsmail für eine Buchung erhalten habe. Der sogenannte Kundenservice ist eine absolute Zumutung! Statt den offensichtlichen Fehler zu beheben, werde ich mit ausweichenden und nichts sagenden Antworten hingehalten. Seit Wochen fehlen mir über 1.000 Euro, und niemand scheint sich wirklich darum zu kümmern. Diese einfach nur enttäuschend! Ich sehe mich gezwungen, bald rechtliche Schritte einzuleiten, was zusätzlich Zeit und Geld kosten wird. So eine Dreistigkeit habe ich noch nie erlebt! Lasst die Finger von dieser Plattform!
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United States 951 Mariners Island Boulevard, Suite 300 - #3001 San Mateo 94404
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Airlines & Air Travel
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Oojo is 16 out of 37 best companies in Airlines & Air Travel on RealReviews.io
Oojo, an online airline ticketing platform, distinguishes itself with real-time quotes and price-drop alerts, enabling users to secure deeply discounted fares from leading airlines. The uniqueness of its flight search engine lies in its innovative technology that aids in reducing overall flight expenses. What sets Oojo apart is its commitment to personalized service and post-sale support, boasting a team of over 1000 travel experts fluent in 15+ languages. These experts are available 24/7, ensuring a seamless and responsive assistance experience for users. With a blend of advanced technology and customer-centric support, Oojo stands as a reliable choice for cost-conscious and service-oriented travelers.
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Suggested companies are based on people’s browsing tendencies.
Oojo, an online airline ticketing platform, distinguishes itself with real-time quotes and price-drop alerts, enabling users to secure deeply discounted fares from leading airlines. The uniqueness of its flight search engine lies in its innovative technology that aids in reducing overall flight expenses. What sets Oojo apart is its commitment to personalized service and post-sale support, boasting a team of over 1000 travel experts fluent in 15+ languages. These experts are available 24/7, ensuring a seamless and responsive assistance experience for users. With a blend of advanced technology and customer-centric support, Oojo stands as a reliable choice for cost-conscious and service-oriented travelers.
Key Details:
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