LiquidSurfandSail.com Reviews - 9

I recently bought my kayak from Liquid Surf and Sail

I recently bought my kayak from Liquid Surf and Sail. Let me say, it was a really good experience. Delivery came quickly, just a few days, and the pick-up went smoothly. They helped me with all the details and made sure everything was right up to the final moment. I suggest this store to everyone who loves fishing. This place is a true hidden gem... Thanks Liquid Surf and Sail and its managment!!!

Despite a lengthy shipping duration,

Despite a lengthy shipping duration, the delay wasn't attributed to the store. Nonetheless, my satisfaction with Liquid Surf & Sail remains high, and my overall purchase experience was positive

Overall, the company did well, but

Overall, the company did well, but there was a hiccup with the warranty card not being filled out by the dealer. It's understandable how it could slip through the cracks, and I hope they improve on this in the future because it's crucial. On the bright side, the shipping was really quick, and the packaging was done nicely.

Liquid Surf & Sail really showed they value their customers.

Liquid Surf & Sail really showed they value their customers. They got in touch after a transaction hiccup, and we sorted it out together. Even though it took a bit longer than promised, they made it right. After trying other shops, they were the only ones who made an effort.

Overall, the experience was positive

Overall, the experience was positive, barring the dealer's oversight in completing the warranty card. It's a minor hiccup, understandable yet crucial. The swift shipping and secure packaging were noteworthy aspects that contributed to an overall satisfactory transaction.

Friendly team, though the website

Friendly team, though the website lacks regular updates, implying potential inaccuracies in stock, availability, and size information. It's advisable to contact them via call or chat prior to placing an order. Overall, a positive experience.

I bought something that didn't work

I bought something that didn't work for me. Flex at Liquid Surf and Sail gave me a return label and a full refund. Fast and nice service. I recommend them and will surely go to them first next time.

The process was simple, but the shipping fee seemed too high

The process was simple, but the shipping fee seemed too high for the products, particularly with the extra charge for sending to Hawaii. If it were a next day or 2-day air delivery, I’d understand. However, it still hasn't arrived.

I've yet to get my full order.

I've yet to get my full order. I've made contact and got a reply. It's been more than a week since. I want my stuff delivered. Asking for a rating before fulfilling the order.