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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Jewelry

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

James Allen is 39 out of 75 best companies in Jewelry on RealReviews.io

Customer reviews

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Summary

James Allen has a 4.8 - star rating from 6 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    84%

    5 reviews

    5 reviews

  • 4 stars

    16%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • A

    Anonymous

    1 reviews

    United States

    What you see is truly what you get.

    What you see is truly what you get. The images are clear and useful. James Allen doesn’t do what other online jewelers do by making things look better than they really are; they focus on being open. The diamonds I’ve bought in the past year are gorgeous. Once your item ships, it gets to you in 24-36 hours.

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  • A

    Anita M.

    1 reviews

    United States

    I got exactly what I needed.

    I got exactly what I needed. It came right on time, just like they said. The packaging was a little overdone, but it surely made an impact. I was a bit worried about buying jewelry online without checking it out first, but James Allen has really made the whole process smooth and enjoyable.

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  • C

    Char

    1 reviews

    United States

    You get just what is shown.

    You get just what is shown. The photos really match and give a clear idea. James Allen isn’t like other online sellers who make stuff look better than it is. They keep things honest. The diamonds I bought over the past year look really nice. After shipping, the item comes in 24–36 houres.

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  • J

    Joanna Conan

    1 reviews

    United States

    Lovely ring, just like in the picture/description.

    Lovely ring, just like in the picture/description. The diamonds are really bright, and the design is fantastic! Great value for the price and clear updates about the order, shipping, and everything.

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  • B

    Benoit Daviau

    1 reviews

    Canada

    It was very simple from picking the diamond

    It was very simple from picking the diamond to creating the engagement/wedding rings. We are so glad we found James Allen.

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  • R

    Rick Maybury

    1 reviews

    United States

    Service is great, but the policy could be better.

    Service is great, but the policy could be better. I got two items for Christmas: an engagement ring and a tennis bracelet. The ring is perfect. The 2 ct tennis bracelet looked amazing in the photos, but the diamonds were hard to see in real life. I wanted to upgrade the bracelet and hoped to still get the Christmas discount I had earlier. The return process was simple, but upgrading meant I would lose the discount. I returned the bracelet. The agent tried to get me the discount, and I was grateful for her help. If not for that, I would have given 5 stars. I thought about going with 3 stars, but I was happy with the rest.

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Rating on other websites

  • Trustpilot

    3.9

  • Sitejabber

    2.9

  • Better Business Bureau

    4.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Jewelry

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

James Allen is 39 out of 75 best companies in Jewelry on RealReviews.io

About James Allen

James Allen offers a platform to design custom engagement rings with over 150,000 conflict-free loose diamonds and elegant settings. Customers can view diamonds in 360° HD and explore a wide selection of wedding rings, fine jewelry, and gemstones. The company is committed to making the jewelry-buying process enjoyable and stress-free. With a focus on quality, craftsmanship, and affordability, James Allen provides an exceptional experience. Their expertise ensures customers find the perfect piece with ease and confidence.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: James Allen was founded by Oded Edelman, James Schultz, Michele Sigler, Dean Lederman.
  • Foundation Date: The company was established in the year 2006.

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