Flexcar.com Reviews - 85

I've been with Flexcar for almost two years.

I've been with Flexcar for almost two years. It's a good option for those of us with busy lives. Maintenance and insurance are taken care of. If an issue comes up, Flexcar is fast to fix it. Their customer service is nice. They now have plans.

I’m really enjoying the complete payment option

I’m really enjoying the complete payment option (car payment, insurance, and repair costs). They are easy to work with and quick when I require repairs. They have a great location and the sales reps are professional and pleasent.

Flexcar service was good.

Flexcar service was good. The only issue I had was not being able to get my car fixed close to my home, which is an hour away from Flexcar's office, and that they don't offer a mileage option over 1200 miles a month.

We worked with Shawnie at the Gwinnett Lawrenceville

We worked with Shawnie at the Gwinnett Lawrenceville office in Georgia. She has been nothing but great since the first time we picked up the car, and whenever we had any issues, she was always helpful.

Everything was quick and simple to arrange.

Everything was quick and simple to arrange. The staff who assisted us at pickup was friendly and professional too. I really like that you have the option to change cars if needed.

The company provides good choices

The company provides good choices for those who prefer shorter car leases without the commitment of owning a new car. They offer flexible plans based on mileage used.

The general manager was very professional and polite.

The general manager was very professional and polite. She made extra effort to ensure I was satisfied with the exchange. The whole experience was smooth and great.

I really appreciated the help from the staff

I really appreciated the help from the staff in Lilburn. They were very kind and patient in assisting me with getting my Flexcar ready so I could hit the road.

I really like how my car payments

I really like how my car payments are combined with the insurance. It helps me save a lot of money. The staff is very professional and always willing to help.

Wonderful support from the team.

Wonderful support from the team. Their marketing is also good since I discovered them while browsing for cars, and Flexcar showed up in my social media feed.

The car rental process was quick

The car rental process was quick, polite and well-organized. I get daily updates on my mileage, and any unused mileage each month carries over to the next.

Fantastic support.

Fantastic support. Their marketing team is really good too, since I discovered them while looking for cars and Flexcar showed up in my social media feed.

I recently tried Flexcar, and I must admit

I recently tried Flexcar, and I must admit, it has really helped with my transportation. I needed a dependable and easy option, and Flexcar met my needs.

Great vehicle, tidy car, I prefer to use it every day.

Great vehicle, tidy car, I prefer to use it every day. I highly suggest renting from flexcar, pick your vehicle and have it delivered to your home.

Great service from flex car.

Great service from flex car. The car is very good. I have used flex car for nearly 3 years. My first car was a Kia Forte and the second one Tucson.

Really handy, it's an option when you need

Really handy, it's an option when you need a car but don't wanna commit to buy. The team is super nice, and everything was quite easy.

Buying a car can sometimes be really stressful.

Buying a car can sometimes be really stressful. But my time with Flex Car changed that feeling into something simple and enjoyable.

Company good- I like my car.

Company good- I like my car. Expensive, but prices on site. Know how much you drive. I work from home, didn't know my mileage.

professional

I was really impressed by how professional Flexcar operates. They were super responsive and knew their stuff inside out.

The staff in Lilburn were really helpful

The staff in Lilburn were really helpful in guiding me through the steps to get my Flexcar and get on the road.

I haven't had my car for long

I haven't had my car for long but the journey so far has been great and everyone has been so kind. Thank you!

Flexcar is awesome for saving

Flexcar is awesome for saving money on daily commutes. Raqel is great, makes the experience positive.

Every day was a good experience, I really liked it...

Every day was a good experience, I really liked it... I lost my income and couldn’t pay to keep it...

The conserge was very frendly and knowledgable.

The conserge was very frendly and knowledgable. He ansered all my questios before I even asked them.

The Toyota Prius I have runs real nice, it's been steady

The Toyota Prius I have runs real nice, it's been steady and saves alot on gas. The folks at customer service been helpfull and getting things fixed up don't take long at most Pep Boys places, depends if they're busy or not. Only thing is if you pass your miles, they charge $31.97 for each 100 miles over, sounds small but it can build up fast when money's tight. A good thing is the leasing company gives better insurance prices than what I'd get from my usual agents like State Farm or Farmers, so that's a big help. You end up saving way more than if you went to a dealer and dropped 3 to 5 grand plus monthly payments.

My interaction with the customer care

My interaction with the customer care representative was okay. While I appreciate the appearance of the truck I received, there are some notable issues. The vehicle carries a distinct smell of weed, and there is noticeable shaking that suggests potential transmission issues. It would be beneficial if these issues could be addressed promptly. Additionally, there is considerable paint damage at the back, accompanied by a broken piece of hatched plastic. Despite these concerns, the overall quality of the truck is satisfactory.

The flexibility and value are decent, and we are really liking the car.

The flexibility and value are decent, and we are really liking the car. When we first got it, there was a strong smoke smell. We thought about swapping it for another car, but the local management suggested an ozone treatment and gave us a $100 discount ($50 for regular maintenance and $50 for the extra inconvenience). The car still has a slight smoke odor, though it's much better now. I can't give a 5 star rating because that whole situation was a bit annoying, but overall, everything is good.

We’ve liked having a car that runs smoothly

We’ve liked having a car that runs smoothly and always getting my concerns handled quickly. Honestly, I’m not fond of having to pay immediately when the miles run out; it would be better if it were added to the final bill or if there was some time to settle it. But overall, it’s been a great experience so far, and I’m being honest. The customer service has been very good.

I have had a good experience overall.

I have had a good experience overall. I keep telling my friends and coworkers about flex car. The driving score has really been helping me improve as a driver. The one thing I dislike is when my score drops because of my morning commute, especially when it’s raining. But other than that, my flex car experience has been good and super convenient. Thanks!

The company is okay,

The company is okay, but it would be better if they had more miles or unlimited miles. I got the car for backup, but now I have to use it a lot, which makes it costly with paying for miles. But Flex made it easy to get the car. No other issues, maybe they could give bonus miles monthly.