Courir.com Reviews - 36

I’m happy with my visit to the store!

Aissatou and Adam welcomed me with kindness and professionalism, really taking time to help me. I just wanted to try on a pair because I wasn’t sure about the size, and Aissatou quickly checked the sizes I was hesitating between. Adam also took time to figure out the best size for me. Their attentiveness, advice, and support were very helpful. Thanks to both of them and the whole team! The store is also bright, neat, and very pleasant, making the experience even nicer.

The support we got was pretty awesome. 5 stars!!!

The support we got was pretty awesome. 5 stars!!! Right when we walked in, Nicholas and the others gave us a hand. Nicholas is cool, kind, smart, and a one-of-a-kind guy. He really helped us out when we needed it most. We even had fun talking in French, Dutch, and English together. I didn't think it would happen, but I left with a smile and some uggs. Big thanks to Nicholas, we’ll be back even if we’re broke. Best regards,

The client support was really great. 5 stars!!!

Right away, we got help from the wonderful, famous, friendly, skilled, one-of-a-kind, captivating Nicholas + the team. He stood by us no matter what. If the world ended now, I’d call Nicholas because besides the help, we could chat in French, Dutch, and English. Just as surprised as I entered the shop, I left feeling happier with my uggs. Thanks Nicholas, we’d return even without cash. Best wishes, Laetitia & Lysanne 11/10

Awful online store.

Awful online store. Bought shoes but they didn't fit right. Ordered from Dutch site, but they shipped from France. Return process cost me 13 euros with no return label. Used their address for return, got tracking but no confirmation from Courier after 4 weeks. Customer service ignored my emails. Got refund through PayPal after complaining. Avoid this sketchy shop!

We went to the store to exchange a pair of shoes

We went to the store to exchange a pair of shoes with a manufacturing defect, and we were welcomed by the manager who took the time to assist us. The purchase was made in another store, I didn’t have the receipt or the box, yet she remained patient and determined to process the exchange. A big thank you for her professionalism and kindness.

Un grand merci à Élisa pour sa gentillesse

Un grand merci à Élisa pour sa gentillesse, sa patience et sa douceur. Elle est vraiment super et elle a même ciré mes chaussures ☺️ (mes pieds ont adorés). Je vous la conseille sans hésiter et je veux la remercier encore une fois :) Par contre, Lucas n’est pas très sympa comme manager… mais il a de l’humour ! Lana la cliente fidèle

I saw some bad reviews and was worried

I saw some bad reviews and was worried about problems with my order, but actually none of the bad things were true! At least not with mine. The customer service got back to me the next day when I had a question, and I received my delivery in 4 days. Very happy with the seller. Everything went as planned.

I have to say, their website could use some improvement

I have to say, their website could use some improvement because it really freaked me out. I got the shoes after about 2 weeks. They sent me 3 emails, which I liked. They are new, so that's understandable. No issues so far. I hope others have a good time with them too. Good luck.

Ik had wat twijfels over mijn bestelling

Ik had wat twijfels over mijn bestelling door de negatieve beoordelingen. Voor de zekerheid maar met creditcard betaald… leuk om positief verrast te worden. De schoenen kwamen snel aan, de juiste maat en precies zoals op de foto. Ik ben erg blijd!

Great welcome from Kilian who gave us great

Great welcome from Kilian who gave us great advice at Auchan (Gond Pontouvre). The seller was attentive, friendly, polite, and really knows how to advise the customer. We can only recommend him!

Nice help from Tiago at Woluwe Shopping Center!

Nice help from Tiago at Woluwe Shopping Center! He was kind and realy made it easier to pick the gift I needed. I liked how calm he was and how he payed attention to small things. Worth a visit!

The team at the Coquelles store in Cité Europe

The team at the Coquelles store in Cité Europe is very friendly and helpful. The store is clean and well-organized. The loyalty program is good. Thanks a lot and good luck going forward!

Easy to order

Easy to order Delivered on time even during the holidays Great discounts Brands offered are always in fashion Competitive prices A pretty wide range of products

Quick response from customer support.

Quick response from customer support. Delivery was around 4 days from France to Germany, and the shoes match the description. Overall, a positive experiance.

Quick answer from the customer service.

Quick answer from the customer service. Shipping was around 4 days from France to Germany and the shoes look just like they said. Overall a good experiance.

Quick response from the support team.

Quick response from the support team. Shipping took around 4 days from France to Germany and the shoes are just like described. Overall a good experiance.

I purchased Nike Air Max 270

I purchased Nike Air Max 270, delivery was quite fast and everything went well, however, the tracking information was not correct.

Fast delivery, item came just as I wanted

Fast delivery, item came just as I wanted and the support team was very nice answering my qustion the next day. Many thanks, Ilona

Customer service replie quick.

Customer service replie quick. Shoes delivered from France to Germany in 4 days. Shoes as described. Overall good experience.

The customer service is good, and they try their best

The customer service is good, and they try their best to overcome problems in the delivery. I recommend giving them a shot too.

Even with the reviews, I decided to order anyway.

Even with the reviews, I decided to order anyway. The shoes arrived after a week, and I am really happy with them

Despite reports of issues on mobile devices, I found the website to function well on my PC

Despite reports of issues on mobile devices, I found the website to function well on my PC. Placing my order was hassle-free, and it arrived promptly within three days via DPD. I encountered no problems and am satisfied with the service provided. Don't be discouraged by negative feedback; my experience was smooth and efficient.

I strongly suggest Courir to anyone

I strongly suggest Courir to anyone looking for a wide variety of quality shoes and a great shopping experience.

The website is not working well and the translations are quite confusing.

The website is not working well and the translations are quite confusing. Customer support takes too long to reply, and they don’t offer much help. The staff in the store themselves mention how bad the service is. I got what I needed in the end, but I would be more careful before placing another order here.

During the sale period, once again

During the sale period, once again, half of my order was canceled by their service. It’s quite upsetting. For the rest, the delivery was swift, the amount was charged, but I still have the same amount on hold in pre-authorization, and it’s been a week.

Courir sent my shoes to the delivery company

Courir sent my shoes to the delivery company without my house number, so the delivery company emailed me asking for my address. I had to call DPD to explain that Courir had forgotten to provide my address details. When the shoes arrived 3 days later, Courir asked me how my experience was. I told them that things went wrong, I had to wait 3 extra days, and I had to call the delivery company because Courir didn't provide my address. Today I received a reply from Courir. No apology, nothing. Their response was: "Thank you for taking the time to share your comments about the delivery of order CO0001940923. It's good to hear that the package arrived safely after all"

I ordered a pair of shoes a week ago that were supposed

I ordered a pair of shoes a week ago that were supposed to arrive on Friday. Now it's Tuesday, and according to the tracking, the shoes are still in the store. I sent an email and received the correct DPD link, but the response didn’t fully address my question. I’m curious if I’ll ever receive my shoes.

I don't understand why this company

I don't understand why this company would tell me that my antivirus protection has ended & that my account is locked, I don’t know who they are & they claim I have 24hrs to unlock my account. Realy weird.

I still haven’t gotten my shoes!

I still haven’t gotten my shoes! They were sent back because the package couldn’t be delivered, and I haven’t been refunded (it’s been nearly a year). Customer service is awful; they keep asking for proof of shipment which I’ve sent four times. I’ve emailed many times.. No refund yet.

I purchased a Christmas present from this site

I purchased a Christmas present from this site (a pair of shoes). Sadly, the shoes were too big, and I wanted to return them. However, their website is down (I keep getting a "Forbidden" message when I try to access it), so I'm unable to start the return process...