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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shoe Store

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

StockX.com is 32 out of 48 best companies in Shoe Store on RealReviews.io

Customer reviews

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Summary

StockX.com has a 3.6 - star rating from 24 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    59%

    14 reviews

    14 reviews

  • 4 stars

    4%

    1 reviews

    1 reviews

  • 3 stars

    4%

    1 reviews

    1 reviews

  • 2 stars

    4%

    1 reviews

    1 reviews

  • 1 stars

    29%

    7 reviews

    7 reviews

  • P

    Patti F

    1 reviews

    United States

    At first, I wasn’t sure about buying PopMart sets from here

    At first, I wasn’t sure about buying PopMart sets from here, but they’re really reliable! The box was completely sealed and wrapped in shrink-wrap. The QR codes led me to the PopMart website. Plus, the delivery took only 8 days! That’s super fast, even with international shipping. The price was almost the same as the original, which is way better than other resellers. Definitely recommend if you're struggling to get these from PopMart.

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  • R

    Renmom

    1 reviews

    I ordered shoes for my grandson’s 1st birthday

    I ordered shoes for my grandson’s 1st birthday as requested by my son, who loves Nike. StockX kept me updated throughout the process. They turned down the first seller’s shoes and quickly found another seller with shoes that met StockX's standards. The process took a bit longer than expected, but I’m glad they inspected the shoes before sending them to me. They arrived before the birthday, so I’m pleased about that too!

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  • T

    Thomas

    1 reviews

    I was consistently kept informed throughout

    I was consistently kept informed throughout the entire process, receiving timely updates regarding any delays or the current status of my parcel. When my package finally arrived, it was in impeccable condition. I am definitely planning to make future purchases from this store because of their reliability and punctuality.

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  • B

    Brandon M

    1 reviews

    What I appreciate about Stockx is

    What I appreciate about Stockx is how quickly they deliver. Unlike other websites I've tried for buying shoes, Stockx doesn't cancel orders halfway through because they ran out of stock. They're really good from the moment you order until you get your delivery. I'll stick with them for buying shoes from now on.

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  • A

    Alejandro

    1 reviews

    Great stuff to pick from

    Great stuff to pick from, prices are competitive. Your return policy needs a rethink. I bought double by mistake, now kinda stuck due to your rules.

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  • L

    Lefteris P.

    1 reviews

    I encountered some challenges

    I encountered some challenges while attempting to return a pair of shoes within the allotted two-week return period. Despite my efforts, the customer service team consistently mentioned difficulties in opening the pictures I provided as evidence. Ultimately, I reluctantly ended up wearing the incorrectly sized shoes I received. My overall impression is that the service lacks the necessary support, especially for customers who receive the wrong size and encounter obstacles in initiating returns. There's a clear need for improvement in the return system, particularly for customers located outside the United States.

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  • M

    Mr. Wong

    1 reviews

    I eagerly anticipated the arrival

    I eagerly anticipated the arrival of my shoes after being assured of a specific delivery date. However, the disappointment set in when the promised delivery timeframe came and went without any sign of my order. What perplexed me even more was the prolonged period during which my purchase seemed to be stuck in a limbo, awaiting verification of its authenticity. This unexpected delay left me feeling frustrated and questioning the efficiency of the entire process.

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  • Reviews from other countries:

  • S

    Scott M

    1 reviews

    Seamless Shopping with StockX

    I recently bought something from StockX, and it was a pretty smooth experience. I got email updates all the way through the waiting period, which was great. On the delivery day, I even got a text saying my package was arriving. Super happy with the whole process and would definitely buy from them again.

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  • R

    Robert Yost

    1 reviews

    Smooth Ordering with Great Updates!

    I recently ordered from this site and it was such a breeze. The whole process was straightforward, and I loved that I didn't feel like I was getting overcharged. Plus, they kept me in the loop with shipping updates. Honestly, couldn't ask for better!

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  • G

    Guest User

    1 reviews

    First-Time Buyer, Totally Satisfied!

    I was pretty nervous about ordering from this site, it being my first time and all. But honestly, I'm really glad I went for it. The whole process turned out to be way smoother than I expected.

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  • T

    Tecory Daniels

    1 reviews

    Lightning Fast and Flawless Delivery!

    Wow, just ordered and the package arrived almost immediately! Everything was spot on and in mint condition. Couldn’t be happier with how smooth the whole process was.

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  • C

    Crystal Burrell

    1 reviews

    Unexpectedly Awesome Shopping Experience

    I was a bit anxious at first, but what a pleasant surprise! The whole experience turned out to be fantastic, and I'll definitely be coming back to shop here again.

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  • G

    Guest User

    1 reviews

    Rare Find, Fast Delivery!

    I was hunting for these shoes everywhere and finally found them here. The price was decent too. The shoes were definitely the real deal and arrived super quick.

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  • E

    Evadivacutie

    1 reviews

    Perfect Kicks for My Collection!

    Got my new kicks and, boy, they came in perfect shape, packed super snug. These shoes are seriously awesome, can't wait to show 'em off in my collection!

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  • L

    Lawrence Hubbert

    1 reviews

    Verified Quality You Can Trust

    Man, I really appreciate how stock X goes the extra mile to check their products. It just feels good knowing what you get is legit.

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  • A

    Angel German

    1 reviews

    "Exceptional Service From Start to Finish"

    You wouldn't believe it! Service, verification, and everything else was just fantastic!

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  • T

    Tina

    1 reviews

    Order Updates Made Simple and Clear

    I love how they always keep me in the loop about where my order is. Updates are super easy to find, which makes the whole process stress-free.

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  • S

    Shawn St. Andre

    1 reviews

    Crushed Box, Fresh Kicks: Mixed Feelings

    Got my new shoes in the mail today. The shipping box was fine, no dents or anything, so I figured everything inside would be perfect too. But when I opened it up, the original shoe box had a big ol' crush right across the top. I mean, I get it if it was an older pair, but these are fresh off the release line. The shoes themselves are in great condition, but that damaged box kinda takes away from the whole new-shoe vibe. Makes me wonder how it passed StockX inspection like that.

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  • B

    Brittany Peace

    1 reviews

    Overpriced Scuffed Jordans, Total Disappointment

    Just got my shoes today, and I gotta say, I’m pretty bummed out. Ordered the Air Jordan 4 Retro in black/white, and man, what a letdown. Paid a whopping 240 bucks for these, and they ain't worth it at all. The shoes came all scuffed up, especially on the top and some spots on the side. Gotta find another place to buy from or maybe just skip it next time.

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  • M

    Marli Kelly

    1 reviews

    Double Charged and Damaged Yeezys Disaster

    Man, what a mess. I put in a bid for some Yeezys and waited for weeks. When I checked the app, my bid was just gone, no notification or anything. I figured it expired, so I decided to just buy them outright. Suddenly, my credit card was charged twice! I reached out via chat, and after dealing with a bunch of bots and so-called “managers,” they told me I had purchased both pairs. I tried to explain that I thought my bid had disappeared and that's why I bought ONE pair. They hadn't even received the “second” pair to authenticate, while the first pair was almost ready to ship. I told them to cancel the second pair since I didn't need two of the same size and color. But they hit me with the "Sorry, we don’t accept returns or refunds" line. Instead, they suggested I sell them back. What a joke. So, I get both pairs, and when I try to sell one back, they offer me $120 less than what I paid. Plus, both boxes were super damaged, which kills the resale value. Never again, seriously. Buyer beware!!!

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  • T

    Taylor Horn

    1 reviews

    Disappointed with Supposedly New Shoes

    I ordered these shoes expecting them to be brand new, right? But when they showed up, they already had creases. You could see they tried to stretch them out or something, but it didn’t really work. The shoes themselves felt flimsy, like they’ve been worn down a bit and someone tried to fix them up. Not what I paid for, honestly.

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  • R

    Rachael Foley

    1 reviews

    Lost Shoes, Lost Trust

    I ordered some shoes for my kids weeks ago, but they still haven’t arrived. The status says delivered, but I have no clue where they ended up. They weren't at my house, and none of my neighbors got them either. I've been asking around, but no luck. This is so frustrating. I’ll never use this site again.

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  • R

    Rex Skelton

    1 reviews

    Endless Wait, Zero Support

    I ordered shoes and the wait was just crazy. It felt like forever to get them. And honestly, trying to reach customer support? Might as well be talking to a wall. They were just nowhere to be found. If you're gonna take my money so quickly, at least get the rest right.

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  • A

    Amy Miller

    1 reviews

    Long Wait, No Help in Sight

    First time buying sneakers from this company, and wow, it took forever for them to arrive, like 2-3 weeks! Tried to get some help through the chat, but it just kept bouncing me around, and I never got to talk to an actual person. Super frustrating experience.

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Rating on other websites

  • Trustpilot

    4.3

  • Sitejabber

    2.9

  • Reviews.io

    1.9

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shoe Store

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

StockX.com is 32 out of 48 best companies in Shoe Store on RealReviews.io

About StockX.com

Trustpilot x StockX, a collaboration dedicated to customer feedback, values your reviews on their products and services. Committed to continuous improvement, they invite users to share insights on their experiences. Positioned as the Marketplace of Current Culture, Trustpilot x StockX aims to facilitate smart access to the world's most sought-after items. Specializing in sneakers, apparel, electronics, collectibles, trading cards, and accessories, they provide a platform for buying and selling these coveted goods. Join the community shaping the smartest way to engage with contemporary culture through Trustpilot x StockX.

Key Details:

  • Location: The company is headquartered in Detroit, United States.
  • Founders: StockX.com was founded by Dan GilbertJosh Luber, Greg Schwartz, Chris Kaufman, David Webber and Mathew Piccinato.
  • Foundation Date: The company was established in the year 2015.
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