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Home Services

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Cole & Mason UK is 59 out of 153 best companies in Home Services on RealReviews.io

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Summary

Cole & Mason UK has a 4.7 - star rating from 7 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    72%

    5 reviews

    5 reviews

  • 4 stars

    28%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • S

    Silver

    1 reviews

    Great customer service!

    Great customer service! My pepper grinder had a loose cap and was a mess, so I put it away and used store-bought grinders instead. I just remembered it this week and contacted Cole & Mason to see if they could help. Even though the grinder was about 2 years old and a gift, they agreed to replace it! I wish I'd done this earlier! The quick reply and fast fix were spot on. VERY SATISFIED

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  • A

    Anthony

    1 reviews

    So, like, I've been buying salt and

    So, like, I've been buying salt and pepper grinders for, like, ages, ya know? And like, none of 'em really did the job right. But then, we got this set from Cole and Mason. Dude, it's really good, ya know? Like, it's made well and it works, like, really good, ya know what I mean? Totally worth spending a bit more for somethin' that actually works!

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  • J

    JAMES BACON

    1 reviews

    Cole & Mason's pestle and mortar?

    Cole & Mason's pestle and mortar? Absolute kitchen MVP! Seriously, I use it every single day, and I'm convinced it's a game-changer for any cook out there. But hey, it's not just the product that's stellar – their customer service is top-notch too. Two thumbs up for Cole and Mason! If you're on the fence, just go for it.

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  • N

    Nicky Austin

    1 reviews

    Super lovely, well-designed

    Super lovely, well-designed, and the quality is on point. And get this, the whole process from hitting that order button to the sweet delivery was like a well-oiled machine – no delays, got my hands on it in record time.

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  • F

    Fokion

    1 reviews

    United Kingdom

    I had a mill where the mechanism rusted

    I had a mill where the mechanism rusted, and they changed it for free without any hassle. One of the better customer service experiences I've had with a company.

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  • E

    Eileen Parker

    1 reviews

    I'm seriously impressed with

    I'm seriously impressed with this site! The quality of what I got was top-notch, and they didn't waste any time getting it to me. Dispatch and delivery were on point. They've got such a massive selection that I've got my eye on a bunch more stuff to snatch up. Definitely coming back for more – they've got the goods!

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  • A

    Anonymous

    1 reviews

    Had a small issue with a pestle and mortar

    Had a small issue with a pestle and mortar I got as a birthday gift. Contacted Cole & Mason and was really impressd with their fast responses. They fixed it in a week - great custmer service.

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Rating on other websites

  • Trustpilot

    4.6

  • Reviewbucket.co.uk

    4.3

  • Facebook

    4.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Home Services

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Cole & Mason UK is 59 out of 153 best companies in Home Services on RealReviews.io

About Cole & Mason UK

Originally a giftware company, Cole & Mason rapidly evolved into a prominent player in general hardware and housewares. Hailing from England, their exceptional quality salt and pepper mills, along with kitchenware, showcase a century-long legacy as the Experts in Seasoning. The latest collection pays homage to London, the brand's birthplace, drawing inspiration from the city's Art Deco and industrial British architecture. In a seamless blend of heritage and contemporary aesthetics, the 2023 line transforms beloved British design icons into modern masterpieces. The pinnacle of this fusion is the new London mill, epitomizing innovation and exemplifying Cole & Mason's commitment to timeless yet cutting-edge creations.

Key Details:

  • Location: The company is headquartered in Farnborough, United Kingdom.
  • Founders: Cole & Mason UK was founded by Julian Cowan.
  • Foundation Date: The company was established in the year 1919.
  • Translation language
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