Child-universe.com Reviews - 8

I purchased this as a holiday gift for a young family member, and it was a hit

I purchased this as a holiday gift for a young family member, and it was a hit! The vibrant colors and excellent craftsmanship were impressive. Although there was a slight delay in shipping, attributed to holiday schedules and customs, the item arrived beautifully intact. I'm thoroughly satisfied and will certainly be a returning customer. Overall, a fantastic experience, and I highly recommend this shop for its quality products.

I truly enjoy the Child Universe wooden name puzzles.

I truly enjoy the Child Universe wooden name puzzles. They're wonderful, lovely educational toys for babies and toddlers. This is my third puzzle I've ordered from them, and even though there was a mistake with this latest order, the Child Universe customer support team was fast to reply and managed to send me the right puzzle.

Fusion is life changin.

Fusion is life changin. After two horrible years in public school, my grandson had given up. He hated school and thought that school was a waste of time because he learned nothing. Fusion changed that. He is thriving, growing and excited about going to school. He has a renewed respect for his teachers as well as himself.

Ordered a night light for my kid

Ordered a night light for my kid. Customer support was really nice, they helped me pick the design and order. The light works well, has 2 modes, and can run on batteries or USB. Comes with the cable, so no need to buy one. Good experience, nice company. I suggest buying from them!

Their customer service is really polite and friendly.

Their customer service is really polite and friendly. They helped me understand their shipping and delivery process when I was wondering where my order was. I purchased two shelves for my newborn's nursery and they are perfect. Worth every penny!

I discovered plenty of gift options within

I discovered plenty of gift options within my budget. Whenever I had a question, Anastasia promptly responded to my emails with answers.

I had to pay expensif custom fees

I had to pay expensif custom fees (12 euros) when the package arrived in France though I had already paid shipping costs on the website. Of course, Childuniverse never said anything about such a fee when I purchased the item on their website and never answered to my email afterwards. I feel completely robbed.

No one has replied about the problem with this item.

No one has replied about the problem with this item. The product appeared nothing like the photo. It was smaller than described. Assembly was terrible and the instructions were unclear. The finish was poor and it has a bad odor. Customer service hasn't responded for days. If I had seen this item in person, I would not have bought it and definitely would not have spent $100 on it.