Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Tickets

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

BrownPaperTickets.com is 26 out of 26 best companies in Tickets on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

BrownPaperTickets.com has a 1 - star rating from 5 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    0%

    no reviews

    no reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    100%

    5 reviews

    5 reviews

  • M

    Maury Collins

    1 reviews

    United States

    I was quite disappointed with Brown Paper

    I was quite disappointed with Brown Paper Tickets due to their annoying lack of professionalism. The staff appeared to lack the skills needed for even simple customer service, let alone dealing with event management. Every time I reached out, I either got unclear responses or no answer at all, as if they were unfamiliar with their own system. Getting a direct reply felt impossible, and each exchange only made me more annoyed than the last. For a company that's meant to help events run smoothly, they sure did a good job of making the whole experience a headache.

    0 comments

    Replying to Maury Collins

    The comment must be at least 10 characters.

  • F

    Frank Gale

    1 reviews

    Brown Paper Tickets is a dishonest company.

    Brown Paper Tickets is a dishonest company. The leadership here is selfish and greedy, and this company simply cheats its clients by never giving us what it owes. It's hard to contact the company's management, and the few times we manage to do so just turn out to be a waste of time because the management doesn't fix the problems. STAY AWAY!

    0 comments

    Replying to Frank Gale

    The comment must be at least 10 characters.

  • R

    Robin

    1 reviews

    BPT continues to keep $34,318 from our March 2023 event.

    BPT continues to keep $34,318 from our March 2023 event. Customer support choices are basically missing. No phone line, just standard automated emails. There are also plenty of “We’ll pay you soon” type updates, but every time they miss the date. Think about how YOUR nonprofit could be affected if you decide to trust this company.

    0 comments

    Replying to Robin

    The comment must be at least 10 characters.

  • T

    Tomas Cook

    1 reviews

    STAY AWAY from this company's bad service!

    STAY AWAY from this company's bad service! This company tricks its clients and customers, and it's very hard to contact its support team. Brown Paper Tickets owes many people a lot of cash, yet it fails to keep the promises it makes to its clients and customers. AVOID this terrible company!

    0 comments

    Replying to Tomas Cook

    The comment must be at least 10 characters.

  • J

    Jhon

    1 reviews

    United States

    I would not recommend this company.

    I would not recommend this company. I sold my tickets to them, but they never paid me. They don’t answer calls or emails. I’m very disappointed and upset that they can get away with this. Don't bother with them, it's just dishonest business.

    0 comments

    Replying to Jhon

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    1.9

  • Sitejabber

    3.3

  • Better Business Bureau

    2.9

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Tickets

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

BrownPaperTickets.com is 26 out of 26 best companies in Tickets on RealReviews.io

About BrownPaperTickets.com

Brown Paper Tickets offers comprehensive ticketing and registration services for events of any size. The company focuses on delivering high-quality service with a socially conscious approach and fair pricing. It supports event planners while also promoting local events. Brown Paper Tickets is committed to making event ticketing easy and accessible. Their platform caters to both organizers and attendees, ensuring a smooth experience for all.

Key Details:

  • Location: The company is headquartered in Seattle, Washington, United States.
  • Founders: BrownPaperTickets.com was founded by William Jordan.
  • Foundation Date: The company was established in the year 2000.

  • Translation language
Visit website