BetterBodyEquipped.com Reviews - 7

This company is solid. The equipment

This company is solid. The equipment is of high quality and suits my home gym setup well. The squat rack is reliable, and overall, everything functions as expected. What stands out the most, however, is the customer service. I had a few questions during the process of ordering my new home gym, and the representatives I communicated with via email were consistently prompt in providing helpful assistance. I would recommend this company to those looking to establish a home gym or enhance their existing workout equipment.

Excellent collection, speedy delivery

Excellent collection, speedy delivery I just got my workout gear from Better Body Equipment. Overall, it was good. Their site was simple to use, with lots of stuff like weights, bands, and mats. It was easy to find what I wanted, and paying was fast and safe. Shipping was FAST, and everything came in good condition. Overall, I'd say Better Body Equipment is a good pick for gym gear at fair prices.

The dumbbells and storage rack came on time

The dumbbells and storage rack came on time and in perfect condition. The packing was really good. There was a small problem—one plastic cap was missing—but the team at Better Body was fast and friendly in sending me the missing piece. I am very pleased with the product quality and the customer service.

Customer support has been some of the finest

Customer support has been some of the finest I’ve come across. Even though there was a minor issue with the gear, it didn’t bother me since they responded fast and handled the replacement without any fuss.

Solid product. Simple to customize.

Solid product. Simple to customize. I would have liked the more compact version, the 5/25 lbs adjustable.

The company offers a wide range

The company offers a wide range of fitness products at competitive prices, surpassing your average fitness product site. My purchase of the 52.5lb adjustable dumbbells and incline bench was a solid deal. Although the dumbbells function well, the selection mechanism occasionally jams, causing minor inconveniences during workouts. The issues are easily resolved but prevent a perfect 5-star rating. On the positive side, receiving sales notifications via text is a valuable perk.

Over 3.5 weeks post-payment

Over 3.5 weeks post-payment, I'm still awaiting my purchase, coupled with an unexpected $77 expense outlined in the contract. Despite specifying an address without the supplement need, the delay persists. The Canadian office's apparent laxity is disheartening. Multiple callbacks and emails yielded no response. Tomorrow holds the promise of delivery, yet uncertainty prevails. However, credit is due to Eve, who, amid the chaos, exhibited kindness and made earnest efforts. The mixed experience points to room for improvement in the company's operational efficiency. 1 / 2