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Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Baltini is 640 out of 913 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

Baltini has a 3.9 - star rating from 73 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    66%

    47 reviews

    47 reviews

  • 4 stars

    5%

    4 reviews

    4 reviews

  • 3 stars

    4%

    3 reviews

    3 reviews

  • 2 stars

    4%

    3 reviews

    3 reviews

  • 1 stars

    21%

    16 reviews

    16 reviews

  • C

    Cameron Burge

    1 reviews

    United States

    Had a great and smooth experience with this company

    Had a great and smooth experience with this company. Found a pair of jeans for my wife that I couldn't find anywhere else, and they arrived fast. Definitely recommend.

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  • R

    Rachel T

    1 reviews

    Awesome, came quicker than expected

    Awesome, came quicker than expected and in great condition. Surpassed my expectations, especially since it's my first time ordering from here! My purse is 10/10.

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  • C

    Cameron Burge

    1 reviews

    Indonesia

    Great and trustworthy service.

    Great and trustworthy service. I found a rare pair of jeans for my wife here, and they shipped them fast. Happy with the whole process. Would suggest them.

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  • B

    Bereke

    1 reviews

    United States

    The package arrived exactly when it should.

    The package arrived exactly when it should. It looked just as I hoped it would. Well done! This website might become one of my favorite shopping spots.

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  • J

    James Tayllor

    1 reviews

    I usually don’t write reviews

    I usually don’t write reviews, but Baltini was so good I had to leave some feedback. Great price and fast delivery. Can’t find any faults. Good job!

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  • C

    CRAIG

    1 reviews

    Quite pleased with my buy.

    Quite pleased with my buy. Shopping with Baltini was great start to end & delivery in one week from order Sat 29/06 arrived 06/07. 5 STARS FOR ME

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  • C

    Caroline

    1 reviews

    My order came fast, matched the description

    My order came fast, matched the description, was in great shape, and had the best price I could find. I wouldn't hessitate to recommend Baltini.

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  • D

    DAVID

    1 reviews

    The company is fantastick!

    The company is fantastick! I cud track my order and it was at my door within 4 business days. Amazing, great price and love my purchase!

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  • A

    Anonymous

    1 reviews

    Australia

    Great showcase of the brand on the website.

    Great showcase of the brand on the website. The site is simple to navigate and shows the product well. Quick and effective delivery.

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  • G

    Gena

    1 reviews

    My shoes arrived right on schedule

    My shoes arrived right on schedule, actually a bit early, and they were the genuine article. I will for sure buy from them again.

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  • A

    Anonymous

    1 reviews

    United States

    This is by far the best website I’ve found.

    This is by far the best website I’ve found. Every product is genuine, and the customer service is really helpful and friendly.

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  • A

    Anonymous

    1 reviews

    United States

    Great services.

    Great services. Very precise, high-quality, professional, and easy. From ordering to delivery was flawless and effortless.

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  • a

    anto zamp

    1 reviews

    United States

    Great experience! I bought a Sarti

    Great experience! I bought a Sarti scarf that came all the way from Italy. It arrived within a week in perfect condition.

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  • C

    Charles

    1 reviews

    Australia

    The products I received were just what I needed.

    The products I received were just what I needed. The delivery was quick, and the customer service was really helpful.

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  • I

    Isabella

    1 reviews

    United States

    My first experiance with Baltini was

    My first experiance with Baltini was very good my package arrived quick and in nice shape I will surely buy again thanks

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  • D

    Debby Cowley

    1 reviews

    United States

    BALTINI shipped the bag I bought fast and when

    BALTINI shipped the bag I bought fast and when the color wasn’t exactly right, they helped me with the return quikly.

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  • M

    Maria

    1 reviews

    United States

    I really like the variety of products you offer

    I really like the variety of products you offer, the prices are fair, and what you see is exactly what you get!

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  • C

    Cesar Vazquez

    1 reviews

    United States

    I like clothes from Giorgio Armani

    I like clothes from Giorgio Armani, and getting such a good-looking sweater for that price made me really glad.

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  • C

    CXY

    1 reviews

    United Kingdom

    This is the greatest website I have ever used.

    This is the greatest website I have ever used. All of their products are real and the support team is amazing.

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  • S

    Susan Johnson

    1 reviews

    The highlight was the affordability, saving

    The highlight was the affordability, saving $200 on the Carel Banana black patent shoe compared to other stores. Communication was acceptable, but post-order updates could have been more prompt and frequent. The delivery, however, took approximately 25 days, which seemed a bit lengthy.

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  • V

    Verónica Zancajo Zamorano

    1 reviews

    Australia

    Awesome prices and hard-to-find products that you

    Awesome prices and hard-to-find products that you won’t see often elsewhere. The only issue I had was the mix-up on the delivery company’s site when trying to track my package, but other than that, the support team was very helpful and answered all my questions quickly.

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  • M

    Michelle,

    1 reviews

    Real products

    Real products - nice communication, arrived fast. The only reason I gave four star and not five is that after the payment I had to send my ID and credid card, which I didn't like much.

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  • L

    Lulu453

    1 reviews

    Authenticity Questioned

    Having made a purchase from Baltini, I'm left contemplating the realness of their products. I bought a designer shoe that, when compared to another from a different retailer, feels quite different. So, is Baltini real or fake? 🤷‍♂️ IDK! The distinction could be down to batch variations, but it does raise eyebrows. Still, their vast range and affordability might mean compromise somewhere. Time will tell.

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  • S

    Sarah

    1 reviews

    Questioning Reality

    Is Baltini real in its promise of luxury? My experience has been a rollercoaster. 🎢 On one hand, their selection is vast and impressive. On the other, the products' genuineness is debatable. The quality differs from identical items elsewhere. Still on the fence with them. I would recommend that you take your time and carefully consider all the nuances 🤔.

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  • D

    DandyStone

    1 reviews

    Strange products

    I've recently bought from Baltini, and while the price was competitive, I'm in two minds about the authenticity. I have a similar product from another brand, and the two just don't match up. It's a tad confusing 😕, but I'll reserve judgment until I have more evidence. So, is Baltini real or fake? I think that not everything is so simple.

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  • S

    Sanjeev

    1 reviews

    Lovely shoes, but the size

    Lovely shoes, but the size guide is inaccurate. I've emailed Jennie to request a return due to the sizing issue. Instead, she chose to investigate if the correct pair was sent. I've already communicated that the problem lies with the size chart. Now, I'm faced with a postage fee for the return. Not fair. Future buyers, be cautious.

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  • H

    Heaven

    1 reviews

    I ordered my bag 8 days back,

    I ordered my bag 8 days back, hoping it'd arrive before my concert. Sadly, I've just been informed it's lost during transit. No solutions provided, only ugly replacement bags. Rather than sending a new package promptly for my concert, I'm left disappointed.

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  • C

    CM

    1 reviews

    One of the most disappointing shopping

    One of the most disappointing shopping experiences I've encountered recently was with Baltini.com. I placed an order for two items that were supposed to ship separately. The first package arrived without any issues. However, I'm still awaiting the second package, even past its expected delivery date. When I reached out to the store a day after the expected delivery date, their response was disheartening. They claimed that sometimes shipments are marked as delivered but actually arrive the next day. But two days after the expected delivery date, the package was still missing. Upon further communication, they demanded an array of documents and even a police report to initiate an investigation that could stretch up to 10 days. This effectively shifted the responsibility for their shipping problem onto me, while they held onto my 1850EUR, essentially for an undelivered item. Interestingly, they had charged an additional 31EUR for package insurance, which now seemed like a ploy to deceive customers for their own gain. To those reading this, I advise extreme caution. While ordering might not pose problems, any shipping issues will become your burden. Be ready to take on the role of a courier in chasing your product or funds. My order number is BAL7700092665, if it holds any significance for their so-called customer service.

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  • A

    Anonymous

    1 reviews

    Shockingly bad :(

    I bought a pair of $1200 shoes that turned out to be too big. I promptly requested a return label, but life got busy, and I forgot to return them for a week. When I finally reached out to their customer service, I received a canned response about their return policy. Seeking further assistance, I asked to speak to a real person or a manager, but to my dismay, I received the exact same canned response again. It seemed like they were not interested in helping me at all. I kept replying, but now they have completely stopped responding to my emails. I feel ghosted and frustrated. For a company selling luxury goods, their customer service is shockingly bad. I won't be purchasing from them again, and I advise others to steer clear if they value good customer support.

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  • A

    Anonymous

    1 reviews

    DO NOT SHOP HERE!

    Last week, I ordered a very expensive jacket. As I was checking out they suggested I also buy a sweater to go with with. A few days later the sweater arrived but the jacket did not. They responded promptly and said it was just part of the processing and not to worry. The following week they informed me lost the jacket altogether and had no replacements. Instead of refunding me properly, they charged reallocated the shipping cost of $250 to single sweater I did not even want. Never in million years would I have bought a single $350 in shipping and taxes. Based on other reviews, this is something the company is know for.

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Rating on other websites

  • Trustpilot

    4.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Baltini is 640 out of 913 best companies in Shopping & Fashion on RealReviews.io

About Baltini

Baltini.com, emerging as a notable player in the e-commerce landscape, has carved a niche in the luxury fashion sector. Known for its commitment to offering in-season and authentic fashion and accessories, Baltini partners with high-end luxury boutiques across Italy. Launched in 2020 in New York, USA, the platform aims to make luxury Italian fashion accessible and affordable.

Baltini stands out for its expansive selection of luxury fashion items, including clothing and accessories, from over 1,000 international brands. The company's ethos revolves around creativity, accessibility, and a seamless shopping experience, catering to fashion enthusiasts who seek high-end designs and top-quality pieces

Besides, Baltini's mission and vision align with providing a satisfying shopping experience, making luxury fashion items available, and helping customers feel good about their chosen fashion pieces. With a focus on customer satisfaction, the question "Is Baltini legit?" often arises. Baltini assures its customers of the authenticity and quality of its products.

Product Selection

Baltini's extensive and diverse product range offers luxury goods, designer clothing, and various fashion accessories. The platform provides an impressive array of products, from boots, loafers, sandals, and sneakers to an assortment of bags, including backpacks, belt bags, shoulder bags, and totes. Additionally, shoppers can find accessories like belts, eyewear, hats, jewelry, scarves, and small leather goods.

Baltini's commitment to quality is evident in its partnership with luxury brands, ensuring that the products offered are responsibly sourced and adhere to strict standards. This focus on quality and luxury aligns with the company's goal of providing a seamless and satisfying shopping experience for its clientele.

The platform's expansive selection and dedication to quality have led customers to inquire, "Is Baltini a scam?" Reviews and customer experiences suggest a mixed response, with some praising the authenticity and affordability of the products, while others have raised concerns about customer service and the return process. The Baltini returns policy has been a point of discussion among customers, with some expressing dissatisfaction with handling returns and exchanges​​​​​​.

Website Navigation and User Experience

Baltini.com offers a well-organized and user-friendly interface, making it easy for customers to navigate and find products. The website features a clear top navigation menu where users can choose categories or designers to explore specific styles or trends. Product categories are comprehensive, covering a wide range of items, including clothing, shoes, bags, and accessories for both men and women. This categorization helps users quickly find what they are looking for.

The website also facilitates a straightforward shopping process. Users can select their desired items, add them to the cart, proceed to checkout, and easily complete their orders. For those wondering, "Is Baltini real or fake?" the platform's professional layout and detailed product descriptions contribute to its legitimacy.

Furthermore, Baltini ensures that customers can track their orders effectively, providing updates via email and allowing users to follow the journey of their purchases through their accounts. This feature is particularly useful for those concerned about their Baltini order, as it adds transparency and reassurance about the purchase process​​​​.

Pricing Structure and Payment Methods

Baltini's pricing structure is unique due to its business model, which involves partnering with luxury brands and boutiques worldwide. This model allows for a variation in prices, as each partner determines the cost of their items. Customers should note that placing an item in the shopping cart does not reserve it, and prices may vary depending on the boutique.

Customers can find various clothing items, including skirts, jackets, hoodies, sweatshirts, and cardigans. Prices start from around $70 and extend to tens of thousands of dollars. Payment methods accepted by Baltini include Visa, MasterCard, American Express, Discover, Diners Club, and JCB. All transactions are processed through a secure checkout system, ensuring the safety of personal details. For those questioning "Is Baltini reliable?" these secure payment options add credibility to the platform's operations.

Baltini has also teamed up with Klarna to offer installment payments, allowing customers to split their total purchase into four equal installments without added interest or fees when paid on time. This option can be especially appealing for those looking to manage their budget while purchasing luxury items. Furthermore, customers can use a Baltini promo code to avail discounts on their purchases, making luxury items more accessible and affordable.

Shipping Policies and Delivery Options

Here is another part of this Baltini review. This company offers express international shipping to ensure quick and secure delivery of items. The shipping policies are tailored for domestic and international customers, ensuring a comprehensive reach. Baltini.com provides free International Priority Service for orders over $200. A shipping fee of $19.95 is charged for orders below this amount. This service typically delivers within 3-5 business days. Delivery times cannot be guaranteed and may vary depending on location​​​​​​.

The threshold for free shipping differs for certain countries. Each region has specified rates for orders below the free shipping threshold​​. All orders are carefully packaged in protective boxes, often with branded dust bags provided by the designer or boutique, to ensure the products arrive in excellent condition​​.

Baltini covers customs duties at purchase. The prices displayed at checkout include these duties, so there are no hidden costs. This feature is particularly reassuring for those wondering, "Is Baltini safe?" by providing transparency in pricing​​.

You can count on Baltini returns. Baltini's return policy is linked to its shipping practices. Returns are accepted under specific conditions, and it's advised that you review their policy for detailed information​​​​. While discussing shipping, it's worth mentioning that customers can often use a Baltini coupon code to receive discounts on their purchases​​​​​​.

Customer Service and Support

Baltini's customer service is designed to offer comprehensive support, addressing various aspects of the shopping experience, from inquiries to post-purchase support. The company provides email support for customers to address their queries. The response time and operational hours align with standard business practices, ensuring timely customer support​​​​.

This brand offers a structured return policy. Customers can return items under certain conditions, and refunds are processed according to the return terms. It's important to check the specifics of their policy for detailed information.

"Baltini reviews and complaints" is another part of this review. As with any online retailer, Baltini receives many reviews and complaints. Customers share varied experiences regarding product quality, delivery times, and customer service interactions. It's beneficial for potential buyers to read through these reviews to gauge service and product satisfaction​​​​.

The company ensures that Baltini shipping is prompt and reliable. In cases of lost or damaged shipments, Baltini has policies to address these issues, reassuring customers about the safety and reliability of their shipping services​​​​​​.

Security and Privacy Protocols

Baltini.com prioritizes the security and privacy of its customers, employing various measures to ensure the protection and confidentiality of customer data. It is crucial, especially when considering the Baltini reviews, where customers express their experiences and concerns regarding online shopping. Baltini uses sophisticated encryption to secure customers' personal information. This technology is a cornerstone of their security protocols.

It helps to protect against unauthorized access to personal and payment information, giving customers peace of mind while shopping online​​. Aware of the risks of online fraud and scams, Baltini has implemented measures to educate and protect its customers. They advise customers to verify the authenticity of the website URL, never share passwords, and be cautious of phishing emails. This approach protects customers and maintains the integrity of their shopping experience​​.

Baltini advises customers to update their devices with the latest security software. Regularly updating computers, phones, and other devices with the latest security patches and antivirus software is essential for an added layer of protection against potential cyber threats​​. Customers are encouraged to regularly review their bank and credit card statements for unauthorized transactions. Early detection of suspicious activity is key to preventing fraud and ensuring financial security​​.

In terms of promotions and savings, customers can utilize a Baltini discount code to access various deals, enhancing their shopping experience while benefiting from Baltini's robust security measures. These codes and the security protocols ensure that customers get the best value for their purchases and shop in a secure and protected environment.

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