AcceptanceInsurance.com Reviews - 41

Hiring a wonderful person like Ms. Faye Moore is a great move by Acceptance Insurance

Hiring a wonderful person like Ms. Faye Moore is a great move by Acceptance Insurance. She truly connects with customers and finds the best offers for them. Faye is very thorough in explaining documents and processes. Her dedication makes the experience exceptional. Highly recommend her service.

My agent Koralys Morales stayed on the phone

My agent Koralys Morales stayed on the phone with me the whole time at the DMV. They had no service, but she kept repeating what I needed to know about ID cards for my tag renewal. I had taken time off work and needed it done in an hour. She was really helpful.

The customer service is good, and the staff is polite.

The customer service is good, and the staff is polite. The agent worked hard to make sure I got a fair quote. Dezeray from the Springfield office was very helpful, and I appreciate her efforts.

The prices fit my budget, but what really stood

The prices fit my budget, but what really stood out was how great Tracye Bowers was. She was very patient and took the time to guide me on where to e-sign and upload my documents. The next day, she even followed up to ensure everything was fine. It’s this kind of service that reassures me about my decision to work with you. Thanks a lot, Tracye!!!

I had such a fantastic

I had such a fantastic experience with my insurance inquiry. Iraina McCoy, the customer service rep, was amazing from the get-go. Her calm, professional voice immediately made me feel like I was in good hands. She was quick and explained everything step by step, making the whole process super easy to understand. Iraina's knowledge about the email links and prompts was spot on, and she even made sure my name and address were correct without any hassle. You could tell she was smiling through the phone, which is so rare these days. I feel like I got the best deal and the best service, all on the first call of the day. Iraina really made my day. Thanks a ton!

I had an experience

I recently had an experience that I just have to share. I was looking for some quotes and stumbled across this company. The person I dealt with was incredibly patient, even when I bombarded him with a ton of questions. He really took the time to dig into different options, which was awesome. What really stood out was his honesty—it's rare to find someone so straightforward and genuine these days. You can tell he's a great team player and it felt like he genuinely cared about getting me the best deal. Honestly, if you need someone trustworthy, this is your guy. I'd definitely recommend him to anyone looking for solid advice and good service.

I walked into the insurance

I walked into the insurance office a bit unsure, hoping to find something that fit my needs. Mr. Robert Blakely greeted me with a warm smile, instantly making me feel at ease. He listened carefully to what I wanted and took the time to explain all the options without any rush. His patience and friendly attitude made the whole process smooth. Robert's knowledge about car insurance was impressive, and he tailored a plan that was just right for me. It felt like talking to a friend rather than dealing with paperwork. If anyone's looking for insurance, I’d definitely point them towards Robert. His genuine care and expertise are truly top-notch.

Whole process enjoyable and stress-free

Wow, dealing with Acceptance Insurance was something else! We headed over to the Dalton office, and Brenda totally blew us away. Not only did she stay late to accommodate our schedule, but she also made switching to Acceptance a breeze. She's super friendly and knows her stuff inside out. We felt like we were chatting with an old friend who just happened to save us a ton of money—over $100 each month! That's like $1200 a year back in our pockets. Seriously, Brenda made the whole process enjoyable and stress-free. Kudos to Acceptance for having such an awesome team member. We need more Brendas out there making things easier for everyone!

I had this experience with

I had this experience with Valerie that was just amazing. I swear, she was probably the kindest and most understanding person I’ve ever dealt with. We were talking, and everything just felt so straightforward and quick, like she knew exactly what I needed. And get this, she offered me a deal that was better than what I had before, even beating the offers from other companies I’d looked into. I mean, who does that? It felt like she genuinely cared about helping me out and not just making a sale. It was such a refreshing change from the usual hassle. Honestly, if everyone was like Valerie, dealing with customer service would be a breeze.

Fantastic experience

I recently had a fantastic experience with one of your employees, Znastasha Green. She really went the extra mile to help me find the perfect policy. I was super upset when I first called, but she stayed on the phone with me until we figured everything out. By the time we hung up, I was genuinely happy and satisfied. Znastasha's patience and dedication turned my day around. She’s definitely a shining star and represents your company incredibly well. Employees like her are what make a company truly stand out. She absolutely deserves a promotion for her excellent customer service. You’re lucky to have her on your team!

Amber Grant really turned my

Amber Grant really turned my day around. I was having a pretty rough time trying to sort out my insurance, feeling all kinds of stressed and frustrated. But then Amber stepped in, and wow, what a difference she made. She didn't just help me find the best low insurance rate—she was genuinely kind and sweet throughout the whole process. It's like she was this calming presence amidst all my chaos, just what I needed. Amber is truly a gem, like an angel who brought some peace into my day. I can't thank her enough for making the whole experience so much better, and I left feeling a lot more optimistic than I started.

So, I had this experience

So, I had this experience with the company, and I've got to say, it was pretty impressive. I usually don't expect much, but this was different. I was dealing with Ms. Gezina, and she was just on top of everything. Her quick responses and constant updates made me feel like I was in good hands. It's rare to find someone who really knows what they're doing and makes you feel valued as a customer. You could just tell she cared and wanted to help. It's not every day you get service like that. Big thanks to Gezina for making it all so smooth. Highly recommend this company if you want to feel like you're in good hands.

I’ve been with Acceptance for

I’ve been with Acceptance for over a decade, and honestly, it feels more like being part of a family than just a customer. They don’t just talk about caring; they genuinely show it. Every time I reach out, they make me feel like I truly matter. It's not about fancy words or slogans with them; it's about real connections. No other company comes close for me. It's like they've set this gold standard of how a business should treat its people, and once you experience it, there's no going back. If you're looking for a company that values you as a person, not just a number, Acceptance is where it's at.

Huge thanks, Iraina!

So, I recently had an amazing experience with Iraina at the insurance company. She actually remembered all the details of my previous insurance, which made me feel really valued. I was having a tough time dealing with my old insurance, but Iraina knew exactly what to do. She basically took charge and spoke on my behalf. It's like she read my mind and understood everything I was struggling to explain. Thanks to her, everything got sorted out quickly. I felt like I had someone truly in my corner. She's honestly a lifesaver. Couldn’t be happier with the help I got. Huge thanks, Iraina! ⭐️⭐️⭐️⭐️⭐️

I had an awesome experience

I had an awesome experience getting insurance today with Shetara Cummings. She was super helpful and really went the extra mile to make sure everything was perfect. From the moment I walked in, Shetara was attentive and answered all my questions with patience and knowledge. She made the whole process smooth and stress-free, which was a huge relief for me. Her genuine care and professionalism really stood out, and I felt like she was looking out for my best interests. Honestly, I’d tell anyone searching for insurance to go see her. You won't regret it. Thanks a ton for everything, Shetara!

I recently got help from

I recently got help from Leshoya Macon with my insurance, and honestly, it was such a relief. She walked me through every single step, making sure I understood all my options. I never felt rushed or confused, which is rare when dealing with insurance stuff. Usually, this process is a headache, but Leshoya made it smooth and straightforward. If you're struggling to find the right insurance or just need someone patient to explain things, she's the person to go to. I’d totally recommend her to anyone who needs help figuring out their insurance. She made the whole thing so easy for me.

Big thanks to Alfred for turning my day around!

The other day, I was really frustrated because my old insurance company was trying to double my premiums for no good reason. No accidents, no tickets, just higher costs out of nowhere. I decided to give Acceptance a shot and, let me tell you, Alfred was a lifesaver. He got me sorted out in just 20 minutes. It was super smooth and easy. I went from being annoyed and stressed to feeling relieved and taken care of. Alfred really knew his stuff and made everything a breeze. I couldn’t believe how quick and painless the whole process was. Big thanks to Alfred for turning my day around!

I remember chatting with Maribel

I remember chatting with Maribel Vega when I needed help with my insurance policy. She was so friendly and patient, and it felt like talking to an old friend. Maribel broke down each policy detail in a way that actually made sense to me, which was a relief 'cause insurance stuff can be so confusing. Her explanations were clear, and she never rushed me, making sure I felt confident in my decision. Honestly, her support made all the difference, and I walked away knowing I’d picked the right policy for my needs. I’m really grateful for her help—she’s truly amazing at what she does!

Switching insurance was the best

Switching insurance was the best move ever! I was with Geico and Farmers before, and now I'm saving $30 a month. It's crazy how much extra cash I’ve got now. Plus, the benefits are way better. With my old insurance, I felt like I was always paying too much for too little. Now, I actually feel valued. They even have these discounts that could lower my rate even more over time. It's like being rewarded for sticking around, which is awesome. I never got this kind of deal elsewhere. It's just nice to finally have an insurance company that looks out for you, not just your money.

I had a bit of

I had a bit of a crisis when my previous insurance company decided to cancel my policy because I was moving to another state. Panic set in, but then I found these guys. They were fantastic, seriously. Got me covered right away, no hassles. Not only did they sort everything out quickly, but I also ended up with a better rate. So, I'm paying less now and still have all the coverage I need. It's such a relief to find a company that actually cares and makes the process smooth. Totally recommend them if you're in a bind or just looking for a good deal.

Realy awesome customer service

I recently had a chat with this awesome customer service rep. She was super helpful and really took her time to explain all the details. I was a bit confused about what coverage I needed, but she broke it down so I understood exactly what was best for me. She even made sure I had protection against uninsured drivers, which I hadn't even thought about. Really appreciated how she went the extra mile to ensure I was fully covered. It felt like she genuinely cared about getting me the right plan. Definitely left me feeling confident about my choices.

I had a pretty solid experience

I had a pretty solid experience with Acceptance Insurance, thanks to Angel Ochoa. Angel really stood out with his top-notch customer service and dedication. He worked diligently to ensure I got the best deal for my driver’s insurance. His attention to detail and commitment made the whole process smooth and hassle-free. If you value someone who knows their stuff and genuinely cares about getting you the best outcome, Angel is your guy. I wouldn't hesitate to recommend Acceptance Insurance to anyone looking for reliable and competent service.

Such a smooth experience!

I recently got my first insurance policy, and Iraina was a total lifesaver. Being just 18, the whole process was pretty intimidating. Iraina made it super easy and was a blast to talk to. She answered all my questions (and there were a lot) without getting annoyed. Iraina was incredibly patient and kind, which made everything way less scary. It's really special to me that she took the time to make sure I understood everything. Her hard work and dedication didn't go unnoticed. Thanks a ton, Iraina, for making this such a smooth experience!

I had a bit of gap in my insurance

I had a bit of a gap in my insurance since I didn't have a car for a while. Then I reached out to James Alanis, my agent, and he really came through for me. Super knowledgeable and friendly, he went above and beyond to find me the best quote. Felt like he genuinely cared about getting me a good deal. The whole process was smooth and stress-free thanks to him. Can't say enough about the great customer service I received. James really knows his stuff and made sure I was taken care of. Definitely recommend him if you need insurance help.

Can’t recommend them enough!

I recently had a chat with one of the folks from this company, and let me tell ya, they were super professional and really knew their stuff. We went over quite a few things, and they explained everything so well that I got a clear picture of how things work around here. I was a bit confused at first, but their help made everything way easier. If you ever need any info or got questions, I'd definitely say go to them. They’re definitely the go-to person for anything you need to understand. Can’t recommend them enough!

Let me tell you about

Let me tell you about my experience with Abigail Fisher. She was just amazing! The whole process of signing on was so smooth, thanks to her. Abigail was super efficient and really knew her stuff. She quickly found all the insurance options I was looking for, and explained everything clearly. What impressed me most was how fast she did it all and then gave me the prices so I could compare. I was kind of stunned at how easy it all was to get the insurance I needed. Abigail truly made this whole thing a breeze!

I had a great experience

I had a great experience with Iraina McCoy today. She helped me reinstate my insurance policy and took care of everything so smoothly. Her tone was calm and reassuring, she spoke at a perfect pace, and her energy was just so positive. Really felt like she was genuinely there to help me. I walked away feeling super satisfied with how everything was handled. Iraina really knows her stuff and has such a friendly vibe that made the whole process stress-free. Honestly, couldn't have asked for better assistance.

I recently got two new

I recently got two new insurance policies from Acceptance Insurance, and it was such a relief. Mr. Chris, the agent, was super friendly and really went out of his way to help me. He didn't rush through anything and took his time to find me a fantastic quote. It felt like he genuinely cared about getting me the best deal. I'm really grateful for the effort he put in. Thanks a ton to Acceptance Insurance for making this such a smooth experience. I highly recommend them if you need insurance!

I walked into this place

I walked into this place looking for car insurance and left super satisfied. The employees were incredibly nice and genuinely wanted to help. They didn’t just try to sell me the most expensive plan; they actually listened and recommended what fit my needs. Felt like they were really looking out for me. The whole process was smooth and even affordable, which is rare these days. If you need any kind of insurance, seriously, check this place out. Would definitely recommend it to anyone.

You won't be disappointed!

I recently needed insurance for my truck and 5th Wheel RV and ended up working with this agent named Allisen. What a game changer! She was super friendly and knew her stuff inside and out. The whole process was way easier than I expected. Plus, I ended up saving a bunch of money compared to my old insurance. It was such a relief not to have to stress about all the details. If anyone's looking to get insurance, I’d totally recommend giving them a try. You won't be disappointed!