autopom! Reviews - 8

I rarely take the time to express my

I rarely take the time to express my thoughts, but I must say, Autopom has left me genuinely impressed. When I was in the process of purchasing a 2016 Escalade back in 2020, with only 22k miles, I decided to delve into extended warranties given the potential costs associated with electronic failures. Autopom caught my attention, primarily due to positive reviews about the owner, Mike. Fast forward to 2023, and I found myself dealing with simultaneous issues – engine lifters gone bad and a malfunctioning navigation unit, prompting me to make two claims. Initially, I reached out to Mike for advice on the claims process and potential pitfalls. He forewarned me about the warranty company's hourly rate limitations, emphasizing the potential out-of-pocket expenses. Despite the caution, I chose the dealership for its expertise, facing a $40 per hour difference. In a moment of uncertainty, I called Mike again, just to discuss my situation. Despite it being 6:15 PM, right before he was about to leave, he patiently listened and offered insights. Following his advice, I forwarded the repair order to him. The next day, a voicemail from the dealership informed me that the warranty company had revised their offer, saving me $600. To my realization, Mike had intervened, providing the average hourly rates from the zip code to the warranty company. Mike's commitment to going above and beyond truly defines exceptional service, a rarity in today's times. Autopom, and particularly Mike, proved that genuine care and service still exist. Mike's efforts, though not miraculous, showcased a dedication to assisting customers. I extend my gratitude to Autopom for its extended warranty service and for standing out as a company that genuinely cares about its customers.

Whenever I needed help or advice

Whenever I needed help or advice, AutoPom has always been there to listen, address my concerns, give advice, and back me up, no matter how many times it took. The company's boss has called me numerous times. They act as a go-between, helping to settle things between parties. They negotiate for both you and the warranty company. That’s what they did for me. Unfortunately, there have been times when warranty companies wouldn’t honor repair claims from shops. They reject some of the claim, leaving me to pay hundreds or thousands. If it should be covered, then absolutely not! Every time, I politely ask AutoPom if this is covered, or if this is seen as "normal" or usual. I don’t know much about cars or laws. I know my contract’s terms. Sometimes I’ve been wrong. To make sure I understood everything, they kindly explained details and suggested I might use another repair shop, and my other rights. They even helped me find a warranty-covered shop nearby, and a tow company. They give military discounts, cover old cars with lots of miles, reward loyal customers, and let you pay off your contract early. I’ve had two Volkswagens covered by them, both over 130k miles, and now both have full extended warranties up to 250k miles. You won’t find another company that will beat that!

Autopom solely deals in warranty sales

Autopom solely deals in warranty sales, not servicing contracts. Mile, the CEO, is known for his honesty and good reputation. It seems like those giving negative reviews often buy poorly-maintained cars, typically from third or fourth owners. It's wise for buyers to research their car before purchasing an extended warranty. Autopom isn't responsible for issues with a car purchased from another party. Remember, Autopom is only involved in warranty sales, not the actual warranty service.

If you're in search of a reliable extended

If you're in search of a reliable extended warranty provider, Autopom is the one to go for. I consistently review companies, and Autopom stands out with its solid reputation with the BBB and unparalleled coverage. I recently had my first claim, and the process was seamless. With Autopom, you can rest assured that your vehicle is well-protected. I must mention that Robert H is an outstanding representative all around.

Auto Pom provides an excellent

Auto Pom provides an excellent extended warranty coverage. Their customer service is characterized by friendliness and professionalism, making interactions with them pleasant. The staff is genuinely good and honest, ensuring customer satisfaction and happiness. I appreciate their service and plan to continue my coverage with them. A big shoutout to Mike and the entire team at Auto Pom for their efforts!

Amazing deal, with monthly payments

Amazing deal, with monthly payments for 24 months instead of all upfront is reassuring that the company will be there long term. Also Robert was an excellent agent that got me all the discounts I qualified for and without the high presure tactics so commonly used by other companies to get me to sign now. Great experience for me!

Robert Bryce from the sales team

Robert Bryce from the sales team was excellent. I reached out to 5 other warranty companies like Toco, Omega, Endurance, Car shield and Car Chex and in each case, their reps rushed through the conversation, hardly listening to my queries. At the end of their long speeches, they immediately asked for my credit card details.

I'm a returning customer.

I'm a returning customer. No complaints for me when it came time for any repairs to my truck. They stand behind what they said they will do.