Reviews Summary

VegasPlusCasino has a 1.2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Vegas Plus Casino extends a warm welcome to players, featuring a diverse range of software providers such as NetEnt, Yggdrasil Gaming, Playson, Betsoft, and Wazdan. The casino boasts an array of games, spanning from online slots to live dealer experiences, catering to a multilingual audience with options like English and German. Accessible through web browsers and mobile devices, players can enjoy the platform's flexibility. As a licensed and regulated entity under the Government of Curacao, Vegas Plus Casino prioritizes a secure and regulated gaming environment for its users.

Key Details:                                                                  

  • Location: The company is headquartered in France.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.

Customer reviews

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(1.0)
My experience with this casino was appalling

My experience with this casino was appalling. Despite winning twice in a row with a €12.8 stake in roulette, my winnings were not returned, and I lost my stakes. The customer service, plagued with spelling mistakes, was not only unhelpful but also disrespectful, hurling insults without hesitation. This encounter left me without the money I was supposed to earn and a sense of disbelief. It's disheartening to see such a lack of professionalism and integrity. I strongly advise against dealing with this casino and recommend Lucky8 instead, where I've had a seamless experience. It's a regrettable situation, losing money without receiving my rightful winnings. In summary, steer clear of this platform as it's not worth risking even €1.

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(1.0)
Absolutely disappointing experience

Absolutely disappointing experience with this company. Boasting fewer than 1,000 games, with a meager 800 slot options, the 120x wagering for bonuses is exorbitant, raising suspicions about the company's fairness. The RTP seems nonexistent. Factor in the absence of live chat support, a month-long withdrawal process, and buggy game software, and it's a recipe for frustration. KYC and phone verification are plagued by delays, taking an estimated 3-4 business days, leaving players with a prolonged and aggravating wait time before withdrawal approval, not to mention concerns about the legitimacy of their game software.

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(2.0)
The variety of games is fun

The variety of games is fun. Customer service is friendly and they'll try to give you a bonus. When you have tech issues they'll do what they can to help you. Faulty software, late payouts. 120x wagering for all bonuses and when you talk to them about their software they blame your device. During winning streaks (tested by several players), their software glitches out and you're kicked out of your game. This is a major issue. Do not recomend.

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(1.0)
I cannot recommend this casino.

I cannot recommend this casino. My experiences have been disappointing. They appear to operate dishonestly, trying to recover as much money as possible from subsequent winners. The slots appear to be rigged. It is best to avoid these gambling sites that seem to only aim to steal money even from those who have little. Gambling addiction is a serious problem and these casinos can only make the situation worse.

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(1.0)
Extremely disappointed with the

Extremely disappointed with the communication and lack of features on this platform. Setting deposit limits and blocking/removing accounts seem impossible. The unresponsive email support adds to the frustration. The RTP raises serious suspicions. This online casino stands out, but for all the wrong reasons.

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(1.0)
Poor communication

Poor communication. No way to set deposit limits. Can’t block or remove your account. Emails go unanswered. RTP seems fishy. This online casino is unlike any other.

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