Reviews Summary

Turno.com has a 5.0 - star rating from 3 reviews, indicating a high level of customer satisfaction!

5 stars
3 Reviews
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3 stars
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2 stars
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Rating (1.0)

About company

Turno.com is a platform that streamlines cleaning and turnover management for vacation rental hosts and property managers. The company offers automated scheduling, payment processing, and a marketplace to connect hosts with vetted cleaners. Turno's solutions integrate with major booking platforms, enabling seamless calendar synchronization and efficient communication through mobile apps. With features like checklists, photo sharing, and quality assurance tools, Turno aims to enhance the guest experience and drive positive reviews. Headquartered in the United States, Turno serves short-term rental operators worldwide, simplifying the turnover process and promoting business growth.

Key Details:

  • Location: The company is headquartered in Honolulu, Hawaii, United States.
  • Founders: Turno.com was founded by Assaf Karmon, Timothy Roy, and Courteney Real.
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(5.0)
Customer service is really great
by Nautica Smithllc

Customer service is really great—they respond within a decent time and are there to help you with any problems you may encounter using their platform. I talked to Mary today, and she was very helpful and gave me tips on my situation. The support team is knowledgeable and friendly. I highly recommend this company for their excellent service and dedication.

(5.0)
The service isn't nearly as 'automaed' as they claim.
by James

The service isn't nearly as 'automaed' as they claim. Duplicate cleanings keep getting scheduled, and I have to delete them daily. Support admits their system can't spot duplicates. So much for automation!

(5.0)
The customer service at Turno is really good.
by Anonymous

The customer service at Turno is really good. They respond quickly, especially on chat. Recently, when our team had trouble with the app, Mary from customer service was super helpful in fixing it fast.

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