TopTrendyGear.com

The product we ordered was of good quality, which was important as it was a gift for someone special. It was really nice and well-made. However, the shipping experience was disappointing. The package took longer to arrive than expected, and the support from TopTrendyGear staff was lacking. We received incorrect information about the shipping status multiple times, which caused frustration. Despite reaching out via calls and emails, we didn't receive helpful responses in a timely manner. We had to endure a lot of waiting. When the package finally arrived, it seemed like it had been mishandled during shipping. It was thrown onto the front porch and ended up in water and wet grass, which was not ideal. Ultimately, a company should take responsibility for the product until it safely reaches the customer. Although the quality of the product was good, the shipping and customer support issues make me hesitant to order from them again.

I ordered a weather vane that was supposed to include a roof mount for attaching it to the roof's ridge. The weather was fine, but the mounting and directional assembly (North-South-East-West) were completely unusable. The tube meant to fit inside the vane was the same size as the vane, so it didn’t fit. The screws and bolts for attaching the N S E W pointers were poorly threaded, making them useless. Had to buy a proper set myself. Reached out to the suppliers multiple times but only received a silly assembly video for a different product. Now dealing with credit card recovery charges.

The product is good from the start. What really made it better was the Customer support team. Working closely with Elisa T, July, and Julia Q on both orders was great. They kept me updated on progress and showed me a preview of the finished design before completing it. I could make changes or add extra words without any fuss. They were helpful and kind. My daughter and I, both veterans, are happy with three great products. Good quality, teamwork, your ideas, and a product you'll like with Top TrendyGear!

The Big Squirrel Metal Silouhette Wind Direction Indicator Weathervane I got looks nice. It came fast and packed well. I'm worried about the thin metal where the decorative piece hooks onto the rod. When I hold it sideways, the squirrel's weight bends it a lot. I noticed this when the roofers were working, with only two days to fix it. There's just an email, no phone number for Top TRENDYGEAR. That's bad for customer service if you're in a hurry. That and the weak metal are why I gave it 3 stars.

This company is real good. I got two signs from them. One had LED lights, the other didn't. My husband got the one with lights for his man cave, he really liked it so we got another for outside. The second one got lost in the mail but their customer service was awesome and I got it a bit late. I say go for this company if you want good stuff for good prices.

I give this company zero stars. Their response time is terrible. I bought this product on January 22, and it's now March 2nd, and it's still being shipped from China. I requested a full refund, but they haven't responded to my request. Plus, there's no phone number to reach them.

The sign I got was somewhat disappointing due to its bent condition, likely a result of rough shipping. Fortunately, I have the necessary tools to fix it. While the design met my expectations, the overall experience was marred by the damaged product.

The rug is fantastic, high quality, and skillfully crafted. We’re pleased with it! The only drawback is the delivery took more than a month. I was aware it should be 8-12 business days before it shipped, but it felt like it took ages to arrive.

This company is really great. I got a custom veteran hat that turned out just like I wanted. The customer service was fast when I needed to talk about changes and extras for the hat. I'm happy I found them. Thanks for your hard work and time!

I'm satisfied with the product; it met my expectations. However, the package tracking experience was disappointing. The tracking information remained stagnant for a week, and I only learned about the delivery via email notification.

The first product I got was totally wrong colors. But this company fixed everything, giving me the right one. I am very happy with the final product. I thank you for everything you did to make me a satisfied customer. THANK YOU!!!

Great customer service. Bought a Camaro metal sign as a gift with engraving. Came well packed, colors pop, strong metal with spot-on engraving. Took 3-4 weeks for delivery, as anticipated. It's a real gem!

The package had tape stuck on the front, and when I removed it, the paint/material came off, ruining the product. I reached out by email for help but haven't gotten a new item or any response.

Got a plane outline that my husband flew. It looks great and will go up in his newly done office. I'm so pleased with the results.

Da company's sign is great! We really like it. Came pretty fast. We're 'bout to get another one for our girl's place.

Didn't get what I ordered. Avoid this company. Like seriously. whatever it takes, dont follow my mistake. Dont order.

Received the product as advertised. Quality is good. The embroidery was a little off center, but still okay.