Reviews Summary

Toolots.com has a 2.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
1 review
3 stars
2 Reviews
2 stars
0 Reviews
1 stars
3 Reviews
Rating (1.0)

About company

Toolots thrives as a unique online marketplace exclusively tailored for industrial equipment, parts, and supplies. Emulating successful platforms like Amazon and Aliexpress, Toolots stands out with a specialized focus on the industrial product sector, providing access and variety within the manufacturing community without compromising quality. Currently showcasing premier industrial hardware from the U.S. and China, Toolots.com has global expansion plans. Serving as both an online marketplace and an international distribution channel, Toolots facilitates factory-direct transactions for industrial tools, machinery, and technology. Their user-friendly platform streamlines the purchasing process for manufacturers, offering comprehensive services that encompass marketing, omnichannel sales, warehousing, fulfillment, and after-sales support, ensuring a seamless experience for both buyers and sellers in the industrial sector.

Key Details:

  • Location: The company is headquartered in Moreno Valley, United States.
  • Founders: Toolots.com was founded by Jason Fu.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)
June really helped me out!
by David

June really helped me out! But the lady at the front desk wouldn't connect me back to him when I got cut off. I found another number and the guy sent me back to June to finish my order!

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(5.0)
The low cost of the product, good customer service
by Nellie

The low cost of the product, good customer service, and satisfaction. The laptop and two computer monitors adjustable stand turned out to be a great purchase. The price was even better than expected. It was easy to put together and adjust for my needs. The stand can be adjusted for standing, a high chair, or a low chair. Customer service gave helpful answers and were polite. I could track delivery. I'm happy with my purchase and want to buy more.

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(3.0)
Let me just say somethin' and
by Ed

Let me just say somethin' and I hope someone can read this. Your staff looks like they don't wanna work there. They are rude and unprofessional. They keep repeatin' the same thing over and over and they don't care to what we have to say. It's unbeliveble.

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(3.0)
I bought pla filament on the 22nd
by Tom k

I bought pla filament on the 22nd. All items were available, but I haven't received a shipping notice yet. Prices are good, but it's pointless if not shipped promptly. I'll update this review as things change.

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(1.0)
Horrible
by Ricky

I checked online for the thing I wanted and emailed the sales guy, and hey, it was there. I wanted to grab it myself. He said the warehouse was short on staff, so no luck today. Now it's been two days, and still no word if it's ready. They sure took my money fast though!

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(1.0)
Man, dealing with Toolots
by Tony

Man, dealing with Toolots was a complete nightmare. First off, they forgot about my gym equipment order, so it shipped out way later than it should've. Then, get this, they tried to use a truck with a tiny lift gate that couldn't even deliver it to my business. Now they're pulling a fast one, wanting me to cough up $433 extra for a new carrier. I laid it out for them – I paid for shipping, it's their mistake, and I'm not shelling out more. Their brilliant solution? Return the item, but I'd be hit with over $1,000 in shipping costs and a 20% restocking fee. Seriously shady moves. Now, it's gotten so ugly, legal action is on the table. Save yourself the headache – steer clear of Toolots. These folks are playing games, and it's just not worth it.

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(1.0)
Man, I ordered something
by Edward Allaire

Man, I ordered something from this site, and it's like my item got abducted by aliens – nowhere to be found. No confirmation, no shipping email, just the sweet charge on my card. And get this, my email is working fine 'cause I'm swimming in ads and "Rate Us" spam. Tried reaching out to support, but it's like shouting into the void – no response at all. Starting to think this site might be running some scammy business.

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(4.0)
Had a solid experience with
by Edgar montiel

Had a solid experience with Toolots. Communication was on point, and the person I chatted with was real pro and polite. Only hiccup was my top 2 picks were MIA, and they couldn't give me the lowdown on when they might restock.

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