Reviews Summary

TicketSales.com has a 3.5 - star rating from 11 reviews, indicating a low level of customer satisfaction!

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1 review
Rating (1.0)

About company

As a trusted ticket resale marketplace, TicketSales.com has revolutionized live event accessibility, enabling millions of fans to effortlessly attend their favorite sports, concerts, and theater performances. With a fan-first approach, TicketSales.com simplifies the ticket-buying process, ensuring a seamless experience for users seeking authentic, accurate, and timely tickets.  Earning consistent top ratings, TicketSales.com distinguishes itself as a premier ticket resale marketplace, delivering not only reliable transactions but also unparalleled customer service.

Key Details:

  • Location: The company is headquartered in Wilmington, Delaware, United States.
  • Founders: TicketSales.com's CEO is Tom Cummins.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(3.0)
While the website is user-friendly

While the website is user-friendly, my main concern, shared by many, revolves around the excessive add-on fees per ticket. The transparency and affordability of fees are essential factors that can significantly impact the overall satisfaction of customers.

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(3.0)
I encountered difficulty in identifying

I encountered difficulty in identifying the seat numbers in row K and couldn't find a seating chart displaying their positions. This makes it unclear if the seats are located at the end of the aisle and whether there might be an obstructed view. Having clear information about seat placement is crucial for a satisfying experience.

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(2.0)
The website lacks the functionality

The website lacks the functionality to view the exact seat locations, hindering the ability to compare prices for different seating options. This limitation can be frustrating for users seeking a comprehensive understanding of available choices and their corresponding costs.

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(4.0)
The ordering process was easy-peasy

The ordering process was easy-peasy. I just wish they'd guarenteed that the two tickets I bought are for seats together. It's our 35th Anninversary and we're hoping our seats are side-by-side at the race.

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(5.0)
This was my maiden time buying event

This was my maiden time buying event tickets online. My grandson loves Bluey, so I planned to surprise him on his 2nd birthday. Finding the right event and seats was simple with this site.

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(4.0)
Well, I reckon I snagged the tickets I wanted.

Well, I reckon I snagged the tickets I wanted. Awesome 'cause my bank didn't mess things up. Your site's easy to get around, and I like any online process that helps me finish my order.

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(1.0)
Scam company DO NOT USE

Unfortunately I purchased tickets from their site and was charged $102 service fee for tickets that cost $157. A total scam, do not use these clowns.

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(4.0)
The company needs to be more user-friendly

The company needs to be more user-friendly like other sites, and I got charged an extra $2 for no reason. The date should auto-populate here.

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(5.0)
That was the most simple ticket buying

That was the most simple ticket buying I've done! But it's general admission. :) Can't wait to see Red Clay Strays!

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(4.0)
Ordering online is easy,

Ordering online is easy, but it would be better if they showed the exact seats instead of just the section and row.

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(4.0)
The app worked quite well, and I got the tickets

The app worked quite well, and I got the tickets I wanted without any problems. Not much else to add.

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