Reviews Summary

Shopify.com has a 2.0 - star rating from 2 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Shopify stands as a prominent global commerce company, offering comprehensive tools to empower businesses of all sizes. With a commitment to reliability and innovation, Shopify enhances the retail experience for both merchants and consumers. Its platform and services are tailored to support businesses from inception to expansion, providing a seamless journey for entrepreneurs worldwide. Trusted by millions of businesses across over 175 countries, Shopify's influence extends to renowned brands like Allbirds, Gymshark, PepsiCo, and Staples, among others. Through its robust infrastructure and user-friendly interface, Shopify continues to revolutionize e-commerce, facilitating growth and success for merchants around the globe.

Key Details:

  • Location: The company is headquartered in Ottawa, ON, Canada.
  • Founders: Shopify.com was founded by Tobi Lütke, Daniel Weinand, Scott Lake.
  • Foundation Date: The company was established in the year 2004.

Customer reviews

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(2.0)
Started my own jewelry webshop.
by Renee

Started my own jewelry webshop. Worked hard for weeks. Suddenly got a message: account in violation of rules. Webshop closed, no explanation. Can appeal by filling a form. Did that, sent docs, legit shop. 2 weeks, no response. Chat not helpful, just wait. Outrageous. No explanation, hard work for nothing. What a peace of ... company.

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(2.0)
Absolutely terrible. I had two stores set up.
by Anonymous

Absolutely terrible. I had two stores set up. All active and working until the Day I paid for and set up a tiktok ad which greatly increased traffic to my store... Except Shopify Deactivated my store with Zero explanation or warning!!! Meanwhile they left the other one with no paid advertising open and active! I've contacted support 4 times and no response other than we've escalated it. They then asked me to reprovide all the documents I'd already uploaded onto both stores.. I'm absolutely disgusted with this service. It's been over a week and still nothing has been fixed, I can't even sign into my shopify store to review it! They should not be allowed to do things like this to paying customers.

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