Reviews Summary

Robotimeonline.com has a 4.2 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
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0 Reviews
3 stars
1 review
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1 review
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0 Reviews
Rating (1.0)

About company

Robotime, established in October 2007, has evolved over more than a decade to encompass four sub-brands: Rolife, Rokr, Robud, and MewooFun. Their dedication lies in offering innovative, eco-friendly DIY products to a global audience, guided by the mantra of "focus on originality, born different." Robotime's mission revolves around unlocking happiness and promoting positive, healthy, and trendy lifestyles across the globe, catering to individuals of all age groups. With a commitment to creativity and originality, they continue to bring unique, engaging, and environmentally conscious DIY experiences to people worldwide.

Key Details:

  • Location: The company is headquartered in Salem, New Jersey, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2007.

Customer reviews

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(5.0)
The company's reaction time
by Guessss

The company's reaction time is good. I needid two new parts. They responded quickly, but three weeks for delivery holds up my project (and my workspace).

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(5.0)
The shipping was okay.
by BG

The shipping was okay. We thought the book nook would be made of thick cardboard, but it's actually pressboard, which is better. The instructions were easy, and assembly was not too hard. It looks nice on the shelf, whether the light is on or off. We're satisfied and might buy more later.

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(2.0)
Regarding the company, I feel disappointed.
by Charlie

Regarding the company, I feel disappointed. When I needed a small part for my pinball machine, I found out that despite the price I paid for the machine, the lost parts weren't provided for free; I had to cover shipping costs. Additionally, ordering parts took quite a while, and the order form was overly complicated. It would have been more convenient if I could submit puzzle information without having to take photos and send files, especially since I had all the necessary machine and part numbers. Furthermore, needing two parts meant filling out separate forms and incurring additional shipping charges.

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(5.0)
My order arrived in less
by Val Ti

My order arrived in less than a month, well-packaged, without any additional charges, and with comprehensive tracking. The book nooks are excellent.

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(5.0)
I just received the latest
by Pat E

I just received the latest puzzle, the Wooden Flower Bouquet. It's quite different from all the previous ones I've made, and I'm really looking forward to starting it tomorrow. The whole box presentation is simply gorgeous. What a wonderful idea.

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(3.0)
When my package arrived
by Janine

When my package arrived, it didn't contain any of the promised liquids like glue and paint. I only found out about this when I reached out to customer service. Unfortunately, they didn't offer any compensation and still charged me the full price for only half of the package. To make matters worse, I had to spend extra money buying the missing items from a local supplier. It was particularly frustrating because this package was intended as a gift for a friend. I won't be ordering directly from them again, especially since none of this missing information was stated on their website.

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