Reviews Summary

RickRak.com has a 4.6 - star rating from 9 reviews, indicating a high level of customer satisfaction!

5 stars
8 reviews
4 stars
0 reviews
3 stars
0 reviews
2 stars
0 reviews
1 stars
1 review
Rating (1.0)

About company

RickRak offers a range of innovative products for Harley-Davidson motorcycles, including Go Pro 360 camera mounts, travel luggage, and strapless quick attach bags. The company features top brands like Custom Dynamics, Arlen Ness, ThunderMax, Kuryakyn, and more. The RickRak System securely attaches bags to Harley-Davidson and Indian motorcycles without the need for straps. Known for their durability, RickRak products are built American tough. RickRak provides a convenient luggage rack solution for motorcycle enthusiasts.

Key Details:

  • Location: The company is headquartered in Concord, United States.
  • Founders: RickRak.com was founded by Rick and Shane Riffel.
  • Foundation Date: -

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
So I was looking for
by John K

So I was looking for some specific parts for my bike and stumbled upon RickRak. Let me tell you, these guys are amazing! Every time I place an order, it shows up super fast, like within two days, and I'm on the west coast. It's almost like they're right next door. Their staff seems to know their stuff, everything runs smoothly, and they have a great selection. Sometimes I can't even find the parts I need at Harley, but RickRak always comes through. Honestly, it's just a really solid experience every time. Keep it up, RickRak, you're doing awesome!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(1.0)
Ordered something online, paid $600,
by Heather Haney

Ordered something online, paid $600, and got sent the wrong item. Checked online, it says it's in stock, but got an email saying it’s out of stock. Confusing, right? They shipped it to a CVS drop-off, which I picked up, but they claim I didn’t. It's like they want me to say I never got it, but I did. Now they’re acting like I’m the one in the wrong. I just want my money back or the right item sent. Seems fair, right? But no, they’re making it harder than it should be. Just want a refund or what I actually ordered.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
Honestly, I'm super impressed. The
by Al Alvarez

Honestly, I'm super impressed. The quality of these gas cap keepers is out of this world. Grabbed two for just $25, which is a steal. Tried to DIY with magnets, glues, and tapes—ended up wasting over $60 and a ton of time. Seriously, don’t bother trying to do it yourself, just get these. Got a $5 coupon too, which means my next saddlebag Gun Holster is practically half off. One holster is in my right saddlebag, and now the left will have one too. Kudos to Rick and the team for making such a solid product.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
Got these saddlebag covers for
by kenneth snelgrove

Got these saddlebag covers for my Indian, and I'm really impressed. The quality is top-notch, and they look fantastic. Installation was a breeze, seriously, even a 3rd grader could handle it. Despite a hurricane messing things up, my order arrived pretty quick. Big thanks to RickRak and the team. You guys rock!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
I had a great experience
by Eric Lecomte

I had a great experience with RickRak. Mike actually called me back to sort out shipping details for my order to Quebec, Canada. It was kinda surprising to get that level of service. Shipping was crazy fast, too. I’m definitely gonna buy from them again.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
I don't know how no
by LARRY JAMIESON

I don't know how no one thought of this sooner. I had some questions and they had all the answers. Ordering online was super fast and easy. And the best part? I'll never have to replace that annoying gasket again. It’s like they read my mind!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
Bought a new 2024 Harley and needed
by KyJohn

Bought a new 2024 Harley and needed a comfy seat for a trip. Called RickRak, talked with sales manager Logan, and in 2 hours, a new seat was sent out. Very nice and eager to help their customers makes this place really good! Thanks

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
I found out I bought the wrong thing.
by Larry L

I found out I bought the wrong thing. I rang Scott in customer service. He spotted the issue right away. Scott helped me get the right part. Easy, breezy, lemon squeezy!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
Mike was great to work with getting
by TFisher

Mike was great to work with getting my RickRaK bags ordred. They arrived in good condition and in three days. I will do more business with these folks in the future.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies