Reviews Summary

Princess.com has a 3.0 - star rating from 1 review, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Princess Cruises began with a single ship traveling to Mexico and has since grown into a leading global cruise line. Today, it serves over a million passengers annually, offering more worldwide destinations than any other major cruise line. The company is known for its exceptional service, diverse itineraries, and memorable travel experiences. Its fleet provides travelers with the opportunity to explore unique locations around the world. Princess Cruises continues to be a prominent name in the cruise industry.

Key Details:

  • Location: The company is headquartered in Fort Lauderdale, Florida, United States.
  • Founders: Princess.com was founded by Stanley B. McDonald.
  • Foundation Date: The company was established in the year 1965.

Customer reviews

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(3.0)
I sent two emails to customer support
by Twinkle Toes

I sent two emails to customer support but got no response, really poor service. The customer service is the worst, fine when they are collecting your money. Once they have it, they don't seem to care. I had to constantly review our bill as they charged us too much each time for a drink, and one time the steward called me by the wrong name.

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