Podbean.com

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I've been using this app for over 5 years now

I've been using this app for over 5 years now, and it's still my go-to for podcasts. The app is simple to use and works great most of the time. Recently, I ran into a small issue, so I decided to reach out to customer support to see what was going on. Finding the contact info in the app was easy, and I was able to send an email quickly. To my surprise, I got a response within just a few minutes, even on a Saturday morning! The reply was friendly, personal, and clearly from a real person. They offered me a solution that was easy to follow, and then followed up three days later to make sure everything was fixed. Honestly, this was one of the best customer service experiences I've had. The app continues to be awesome, and I’ll be sticking with it for years to come.

It’s difficult to say enough good things about

It’s difficult to say enough good things about PodBean support team. They reply almost instantly, and the first response is often a ready-made answer, which is typically enough. If I need more help, they usually get back to me right away. If not, they escalate it and a tech expert responds. That normally solves the issue. Occasionally, there are things the system can’t do. That’s just how it is. But the support is great.

Podbean's Service and Tech Support are fantastic!!

Podbean's Service and Tech Support are fantastic!! I have been using Podbean for almost 5 years, and every time I face a problem, their team of skilled professionals handles it quickly!! They've always been there when I needed them.

Podbean might be the largest platform

Podbean might be the largest platform, but their customer support feels like they're a small company still eager to make sure every customer is helped quickly, kindly, and with accurate solutions.