Ondal Reviews: 30

Clean UK site, clear

Short, tidy site with UK contact details and clear sections. I found product info fast and the case studies hint at depth. Looks legit and modern.

Professional, well presented info

Presentation is neat and purposeful. I felt confident reaching out for details, thanks to concise pages and proper UK policies.

Straight to the point

About, products, and contact are easy to reach. HTTPS padlock shows, and privacy notes are clear. Felt confident reaching out.

Polite and precise

Asked for a UK datasheet revision. They sent the updated file and highlighted changes. Quick, professional, and easy to work with.

Clear UK presence, solid docs

Found product info and datasheets quickly. The site lists contacts and UK terms plainly. One PDF link stalled, but a refresh worked. I appreciated the straightforward navigation and quick route to request a quote without over-sharing details.

Professional presentation

I felt confident reading through the materials and references. A few technical docs could be deeper, but the quality stands out.

Trustworthy presentation

Felt confident due to clear UK contact details and documentation. A couple images low-res, but info quality carried the day.

UKCA answer inspired trust

Asked about UKCA documentation and got a precise response with version numbers. Clear, professional tone and no hedging. Confidence-inspiring.

Transparent and methodical

Project kickoff was methodical. They documented assumptions and provided timelines with clear milestones. Communication stayed steady through delivery, and handover notes were easy to follow. What impressed me most was the transparency around constraints and how they offered workable options.

Trying to reach about my loan since my payment

Trying to reach about my loan since my payment will be 2 days late, but your emails get no response, and you say open till 7:30pm yet closed when I call at 6:22. I have called and emailed many times and it feels like its easier for you to charge me late than to provide a way for me to leave a message.

So ondal you say email me but I have tried many times

So ondal you say email me but I have tried many times to get help and no reply for ages and then I am paying what I can back and you keep adding interest daily nearly £500 loan and interest and I paid back about 200 already and as I asked very early can you let me spread payments to manage as can't do all at once and you have caused me more stress and worry and ignoring my messages and I complained within your company at ondal and told all sorts and now I have to take it to financial ombudsman because I feel you havent been very helpful and not like you should have been. I am a sen mum of 5 kids with disabilities myself and you say online about no financial hardship etc for customers. I feel treated unfairly and I have been honest giving early notice I would struggle but no help and only more distress and financial pressure. Also your emails which one is better manned and faster as the support one I used seems unmanned and thats why delayed so long and not helping me. Also to pay 50 for three months owing nearly 500 pounds how does that work and then more interest added so back to start again so you make more money from me.

Thankyou very much!

Thankyou very much! I just got approved for the loan I really needed. My washing machine stopped working and this help came at the perfect time, Thankyou!

So far very good, this company is honestly reliable.

So far very good, this company is honestly reliable. No problems, everything just works as it should. Really happy with how things go here.

One time I applied and you said yes, but now I finish my application and you say no.

One time I applied and you said yes, but now I finish my application and you say no. I hope since you have my card and bank details you don’t take money. Also, where is the email you said I should check to find out why it got declined?

It was clear I could not make my payment on time

It was clear I could not make my payment on time because of some unexpected issues. I reached out to Ondal and talked with a polite, kind lady named Tiana who was very professional and understanding about my situaton. She explained all the choices I had and helped me sort everything out. Problem solved - many thanks.

I'm giving them four stars cause they do help

I'm giving them four stars cause they do help you sometimes but I can't give five stars since if you pay back early a couple times you might suddenly be denied from applying again or at least that's how it feels. Customer service don't always reply to emails either.

Fast reliable and simple to use

Fast reliable and simple to use, I will be calling them again just hope my fridge freezer doesn't fail again soon

Fantastic

When other sites wouldn't help, Ondal did and was surprised how easy and straight forward the application was. I'd recommend them 100%. Thanks Ondal.

I’m a returning custumer, and the proses

I’m a returning custumer, and the proses went quick and simple. Got the cash in my account fast. Very nice

Only tryed this company one time before but it was

Only tryed this company one time before but it was really professional and fast to get my money when I needed it, would definetly recomend

I'm unemployed i get disability help...

I'm unemployed i get disability help... And they said yes without any issue it was easy and went smoth.. I truly really suggest Ondal.. They just great. So if you looking for money help they got you..The rates not pulling you down..You can do everything from your house all of it online and super fast 15 min or less... Just Beautifull.

Really suportive and fair, good for someone like

Really suportive and fair, good for someone like me when my usual money is late, I can borrow a bit and give it back right when I get paid

Got great custumer service from Ondal, really recomend !

Got great custumer service from Ondal, really recomend ! The whole thing was quick and easy, he helped with evrything nicely

What made my experience good was how fast

What made my experience good was how fast I got the money directly in my account so I could pay my bill on time. I was close to having my phone disconnected, but now it’s all fixed thanks to ONDAL. I will surely tell all my friends and family about them.

One of the few reliable loan companies left nowadays!!!

Friendly staff ready to answer questions, and this is my second loan with them. I’m really gratefull for their help and feel sure if I need another loan later, I can count on them again.

Fast and easy, they actually give you a shot when others say no.

Fast and easy, they actually give you a shot when others say no. Took me under 2 minutes to apply and less than 2 minutes after that the cash was in my account! My credit isn’t great, pretty much terrible really, but Ondal still helped me out when many others wouldn’t. Now I can fix something urgent, big thanks to Ondal, really good service! So, if you're in the same spot or need quick money for any reason, try Ondal. I’m sure they won’t let you down!

I had trouble with my car and needed it fixed

I had trouble with my car and needed it fixed fast to get to work, Ondal came and helped right away car is fine now.

I've used Ondal a few times and they've always been

I've used Ondal a few times and they've always been there to help when needed, which I appreciate. The return process is quick and simple, with no trouble at all, and it's great to see that they value returning customers. I'd suggest them if you're looking for some assistance and a smooth, hassle-free process

Really easy and straightforward service.

Really easy and straightforward service. The app is simple to use and I got a quick reply, with money sent to my bank in just a few minutes.

I just wanted to say these people are really great

I just wanted to say these people are really great, easy process, straightforward app and they really care about you!! I’ve used them 4 times now Thanks a lot