Reviews Summary

Okcoin.com has a 2.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Okcoin is dedicated to fostering an inclusive future of finance, making cryptocurrency accessible to all. As the world's largest global cryptocurrency exchange, it offers secure trading for top currencies like bitcoin, ethereum, tether, Stacks, and more, serving customers in 184 countries. With the industry's lowest trading fees and a swift signup process of less than 2 minutes, Okcoin caters to both first-time buyers and institutional traders. Operating as a regulated exchange, it facilitates seamless transitions between cryptocurrencies and major fiat currencies like USD, EUR, and SGD. Okcoin's headquarters in San Francisco and global presence ensure a reliable and secure trading experience for users worldwide.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Okcoin.com was founded by Mingxing Xu.
  • Foundation Date: The company was established in the year 2013.

Customer reviews

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(3.0)
I don't wanna bash OkCoin...
by Anonymous

I don't wanna bash OkCoin... Just need some help with my 2FA problem. My only issue with you guys is the time it takes for customer support. This is my second ask to remove 2fa 'cause I lost access to Authy. I asked months ago and still no access. Pls help.

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(1.0)
My experience with this company has taken a nightmarish turn
by Fred

My experience with this company has taken a nightmarish turn. Over the past couple of years, I've trusted them with my assets, only to have £15,000 worth of them disappear into thin air. Their response? The runaround. It's clear they're on the brink of collapse, and if you're in the same boat, I urge you to salvage what you can before it's too late.

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(4.0)
The company needs to make trading a little
by Dario

The company needs to make trading a little biteasier. It's too complicated not being able to do it in the app.

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