Reviews Summary

Net32.com has a 3.7 - star rating from 17 reviews, indicating a low level of customer satisfaction!

5 stars
10 Reviews
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3 Reviews
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1 stars
4 Reviews
Rating (1.0)

About company

Initially conceived as a premier platform for dental supplies, the company's vision has expanded over the years. Beyond offering an unparalleled product selection, their mission is to deliver the ultimate online service experience in the dental industry, marked by competitive pricing, unmatched transparency, and user-friendly interfaces. Net32 is a catalyst for significant overhead reduction, aiming to be a steadfast advocate for dentists. Rooted in the belief that knowledge-sharing fosters improvement, the company's core revolves around dental supplies, fostering a community that emphasizes the acquisition, maintenance, and utilization of dental products through an extensive database of professional reviews.

Key Details:

  • Location: The company is headquartered in Cary, United States.
  • Founders: Net32.com was founded by Dr. Pat Cassidy,.
  • Foundation Date: The company was established in the year 1997.

Customer reviews

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(1.0)
I've dealt with other vendors
by Leon Katz

I've dealt with other vendors, and they've set the bar pretty high. Reported their mix-up on 11-24-23, and here we are, still stuck in limbo. Got a label to send back the wrong X-ray film, but where's the replacement, huh? One star across the board for service, shipping, accuracy, and their lackluster response. Now, I get it, Net32 is just playing the middleman, but River Dental Supplies needs a serious wake-up call. Waiting 3-4 weeks for the right product, assuming it's in stock and not playing hide-and-seek on backorder, is a bit much. If you're in a bind and need things pronto, might wanna have a backup plan ready when dealing with River Dental Supplies. They seriously need to up their game on service, shipping, accuracy, and response. Step it up, River Dental Supplies!

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(5.0)
Hey, taking care of a
by Francisco

Hey, taking care of a 94-year-old mom is no small feat, and having a steady supply of Nitrile gloves is crucial. Net32 coming in clutch with prices that are way better than what you've seen before – that's a game-changer. Even if the site plays a little hard to get, you've mastered the art of snagging the best deals, and the quick shipping is the cherry on top. Cheers to Net32 for making life a bit easier for you!

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(1.0)
Talk about a head-scratcher!
by MaryAnn Lucero

Talk about a head-scratcher! Ordered some supplies, all good, paid up with my trusty credit card. But wait, two weeks down the line, bam, notification hits – my card apparently hit the brakes, and they canceled the whole order. Like, what? Not the smoothest experience, and now I'm left scratching my head wondering what went down. Hope they sort this payment hiccup soon!

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(3.0)
I'd like to highlight that while Net32's
by Dr. S

I'd like to highlight that while Net32's prices have generally remained competitive, there's a noticeable trend of them rising more than other vendors. This has led me to opt for alternative suppliers lately. Maintaining affordability is crucial for customer retention, and addressing this pricing gap would enhance the overall shopping experience.

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(5.0)
Net 32 is a great company.
by Saj

Net 32 is a great company. I started using them in 2018. They got all you need. Their service is simple and clear. I only had to reach them once, and they helped. Shipments are on time. Stuff is good. I got disposables, tools, and a prophy handpiece. Only had one thing with an expiration date, but it was fine.

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(3.0)
I bought office supplies from
by APlus Dentist

I bought office supplies from Net32. Some came on time, but the rest took much longer. The website kept saying they'd arrive on certain days, but they didn't. Every time I checked, it was the same story. When I called Net32, they just said they couldn't control when the supplies arrived.

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(3.0)
Lot of vendors taking weeks to actually ship.
by Osborne

Lot of vendors taking weeks to actually ship. Some never ship & Net 32 is good about refunding, but bottom line is you wait weeks & you are ordering due to needing product. Net 32 needs to screen vendors or require some type of shipping policy. I am now thinking twice before ordering.

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(1.0)
Our order got lost – again.
by DANG HA

Our order got lost – again. This is the second round of the disappearing act, and it's starting to get old. Net32, we gotta talk. This mess-up isn't winning any points, and honestly, I'm leaning towards not giving you another shot. Sort out the lost order situation, please!

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(5.0)
I appreciate the company's consistently
by J Orb

I appreciate the company's consistently timely deliveries and reasonable pricing, especially in the challenging post-COVID dental/medical market. Their swift resolution of incorrect orders or products showcases their efficiency in addressing issues promptly.

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(1.0)
The company failed to meet my
by Dentist

The company failed to meet my specific request for the sterilization wraps I needed. Instead of receiving the ordered items with a proven history, I got a completely different color and type that I neither wanted nor appreciate.

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(5.0)
Dealing with Net 32 is always nice.
by Rob Wilkin

Dealing with Net 32 is always nice. Their website works smoothly. If there's an issue with a product, sorting it out is simple. They deliver quickly, with fair shipping costs, and their prices are competitive.

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(5.0)
Stuff shows up at your doorstep
by Scott Kennedy

Stuff shows up at your doorstep in a jiffy. And get this – whenever I ran into a hiccup, Net32 swooped in and sorted it out, all friendly and speedy-like. Five stars without a doubt!

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(5.0)
Company's got good prices.
by Anonymous

Company's got good prices. Sometimes find cheaper stuff elsewhere. But mostly need VIP membership for similar prices. Orders need close watching 'cause shipping takes ages.

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(5.0)
Their prices are low and
by Sun

Their prices are low and they've got almost all the dental stuff we need. Saved us loads compared to other suppliers. Shipping's fast and the products are just as good.

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(5.0)
Ordered office vinyl gloves for me and the staff.
by Ronald

Ordered office vinyl gloves for me and the staff. Good price and good quality. Big savings compared to other glove manufacturers.

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(5.0)
I appreciate that this company
by Crystal

I appreciate that this company consistently keeps this item in store and offers it at the cheapest price around.

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(5.0)
The prices for my supplies were fair
by Anonymous

The prices for my supplies were fair, and they arrived promptly. I'll definitely be ordering from them again.

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