Reviews Summary

MyEmpire has a 1.9 - star rating from 16 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
1 review
2 stars
5 reviews
1 stars
8 reviews
Rating (1.0)

About company

MyEmpire Casino offers a unique online gaming experience, allowing players to earn diamonds and construct their own empire within a video game-style interface. Diamonds are earned through deposits and gameplay, enhancing engagement and rewards. The casino accommodates a diverse audience with availability in two languages and compatibility with the latest web and mobile devices. Players can conveniently register through a web browser or opt for the mobile site, both supporting the full range of games and features. MyEmpire Casino stands out for its gamified approach, making it an enticing choice for those seeking an interactive and rewarding online casino experience.

Key Details:                                                                  

  • Location: The company is headquartered in Victoria, Australia.
  • Founders: -
  • Foundation Date: The company was established in the year 2023.

Customer reviews

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avatar
(1.0)
Not recommendable!

Not recommendable! Slots often run in slow motion, seems like the server connection is through a third party. Playngo Book of Dead and others are not original, they don't run with an original license. Wins are rare. After more than 6 deposits, not one withdrawal so far. Bonus offers are not interesting, you're always forced to deposit more to get diamonds or daily chests for cashback, only if you've deposited a lot. It's a scam and customer-unfriendly! As mentioned, stay away from this casino, it also has very low withdrawal limits, which is unusual for the industry. In simple terms, they are not very liquid. Bigger wins could take months to be fully paid out. Usually, the casino gets money from the providers, here that's less likely due to the manipulated slots, especially with playngo!

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(1.0)
This casino is a complete disaster

This casino is a complete disaster. The gaming experience is marred by consistent lags on every spin, creating frustration. Withdrawals are intentionally delayed, creating a near-impossible process. Support is utterly unhelpful, and there's a glaring absence of responsible gaming options. Despite explicitly requesting account closure in live chat, they callously ignored my request, leaving my account active. The use of reduced RTP on games like Pragmatic further undermines any hope for fair play. After enduring just 15 minutes, the lag alone drives players away. It's a truly terrible experience, and even if they offered payment, I wouldn't consider playing here again. I strongly advise against engaging with this casino, as it stands among the worst in the industry.

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(5.0)
MyEmpire has been a good experience for me.

MyEmpire has been a good experience for me. The service for customers is great, and it's clear they want players to have a unique and enjoyable time. They offer various bonuses, like the crab bonus with a real claw machine. You can also own land on their map (fits the 'My Empire' theme) for cash back. I've earned over $700 from that alone! They offer fun games, both old and new. The only snag is they have daily and monthly withdrawal limits, starting at $750 daily. Withdrawals are only processed Monday-Friday. If you know these details, clearly in the Terms and Conditions, it's a very enjoyable experience!

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(1.0)
This casino boasts a unique approach

This casino boasts a unique approach to loyalty bonuses, awarding diamonds for every hundred euros wagered. However, my experience was far from satisfactory. Game lags persisted throughout, making each spin frustrating. Withdrawals were needlessly delayed, and attempts to use live chat for responsible gaming measures were ignored. The overall support was unhelpful. The use of reduced RTP on games like Pragmatic further dampened the gaming experience. In short, this casino is at the bottom tier. Even if they paid me, I wouldn't consider playing here again.

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(2.0)
Would give half a star if could.

Would give half a star if could. Been waiting 7 days for a $60 Neteller withdrawal. Still nothing. Talked to them 3 days ago, said they were working on it. Yesterday, still working on it, said problem with Neteller, not theirs, out of their control. Won $2000 on tsars, requested withdrawal, got it in 2 hours. Good feedback seems like someone working there promoting shady business. Still trying to get my $60, will update if can. Avoid this site like plague. Tsars High roller Casumo Leovegas Conquestador all 5 star / 100% legit in my own experience.

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(1.0)
Once a favorite, the casino's allure

Once a favorite, the casino's allure is fading. While the initial appeal was the hefty bonus package and daily grabs on deposits, recent issues have dampened my experience. Site errors and non-functional slots are now common, diminishing the overall enjoyment. The removal of the bonus grab game is another letdown, replaced by a less thrilling free grab with each deposit. It's disheartening to witness the decline of what was once a promising platform.

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(1.0)
Avoid this company at all costs!

Avoid this company at all costs! It's impossible to cancel, and no one replies to your emails to stop the charges. I’m reporting them for their dishonest practices to the Consumer Protection Agency. A complete disaster of a business! Their products are poor quality too. The 30-day trial is a scam since they ignore requests to return items for a refund. Save yourself trouble and money by shopping somewhere else.

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(1.0)
Unpleasant experience if you want to collect any winnings.

Unpleasant experience if you want to collect any winnings. The customer support is rude and very unhelpful. Conditions are poor; you can deposit tons but are limited to withdrawing just $750, and that takes over two weeks! Plus, only high-level players get prioritized. Gaining status is difficult and even harder to keep. Bonuses are scarce too—good luck with that!

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(3.0)
The site is definitely a bit complicated

The site is definitely a bit complicated when it comes to the withdrawal. I tried twice to get the withdrawal to my credit card (which I also used to deposit), but it was rejected. Then tried a normal transfer to the account... then it worked. I was a bit skeptical at first because of the bad reviews... but after a long time it worked out.

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(1.0)
I’ve been waiting over 7 days for a withdrawal.

I’ve been waiting over 7 days for a withdrawal. This is my first time having such a delay with casinos; it’s never happened elsewhere. Feels like they’re playing games with me. You can still cancel the payment while it’s pending approval - it’s an old trick to avoid paying out.

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(2.0)
So, this company ain't good.

So, this company ain't good. If you got issues, customer support ignores ya. Not cool. I had to go to regulators 'cause of this. Pick a casino that's regulated properly. Gotta check if they even got a license.

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(1.0)
This casino is a scam and always will be

This casino is a scam and always will be, they approved my withdrawal but the money never arrived. Be careful, they don't pay out, so don't try playing there, myempire tricks you.

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(4.0)
My feeling actually hasn't changed.

My feeling actually hasn't changed. 3 payouts of €500 each are already on my account, mega! The last payout of €500 is still pending. If you have the money, then full marks! :)

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(2.0)
These folks are real scammer

These folks are real scammers and won't refund your money when you ask. They're a total bunch of numpties. It's time to file a complaint with the licensing commission.

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(2.0)
Fake sight don't use this site

Fake sight don't use this site, seems real but it's not, now they have all my details, my fault for not looking into this site, so people stay away

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(2.0)
HEY GUYS

HEY GUYS, I WOULDN'T RECOMMEND THIS SITE AT ALL. IT'S LIKE THE OTHERS. THIS SITE IS A SCAM, 10005%.

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