Reviews Summary

Mailgun.com has a 4.4 - star rating from 9 reviews, indicating a high level of customer satisfaction!

5 stars
7 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Mailgun offers a developer-centric suite of email delivery solutions that empower businesses to enhance communication and customer experience through innovative email use. Since its establishment in 2010, Mailgun has gained trust as a reliable partner for over 150,000 companies, including major names like Github, Slack, Lyft, and Reddit. Their services ensure emails consistently reach the inbox. Whether you require email validations for form submissions or expert support to optimize email deliverability, Mailgun provides tailored solutions for your specific email needs.

Key Details:

  • Location: The company is headquartered in San Antonio, Texas, United States.
  • Founders: Mailgun.com was founded by Ev Kontsevoy, Taylor Wakefield.
  • Foundation Date: The company was established in the year 2010.

Customer reviews

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(5.0)
good begining to working with
by John

good begining to working with mailgun using the software and the contact with Customer Service Team Thank you!

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(4.0)
Mailgun is a solid choice
by Anonymous

Mailgun is a solid choice for our B2B Online Marketing needs when it comes to sending emails to both our customers and our customers' customers. The service is good, and the support team is friendly and helpful.

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(5.0)
I'm a student who utilized my
by Anonymous

I'm a student who utilized my GitHub student pack to acquire Mailgun subscriptions. Unfortunately, I lost access to my account. After reaching out to the support team, they assisted me in recovering my account.

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(5.0)
Despite not holding the largest account
by Scott

Despite not holding the largest account with Mailgun, their support team consistently responds promptly. In a recent call, Mailgun significantly aided our team by evaluating our configuration and activating a setting that significantly improved our workflow and enhanced our business image. Appreciative.

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(5.0)
Mailgun demonstrated reliability by
by Thomas Lundberg

Mailgun demonstrated reliability by enforcing policies, addressing our early error-related restrictions promptly. Contacting support was straightforward, and they treated our issue seriously. Despite a bumpy start, Mailgun ultimately proved to be a dependable and professional partner in our operations.

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(5.0)
Mailgun swiftly addressed a mail relay
by Dennis

Mailgun swiftly addressed a mail relay block due to a security concern. Their prompt email response provided essential details for our investigation, leading to a successful resolution. In contrast to a sluggish and unhelpful experience with Sendgrid in a similar situation, Mailgun's efficiency reinforced my satisfaction with the decision to switch providers.

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(1.0)
After a full day of implementing
by Yassine CHARIF

After a full day of implementing their service, they blocked my account without giving any reason. I have a very common business. Blocking them (seemingly manually) took them minutes. Replying to my questions and later a refund took them full days each. Very, very unsatisfactory. Yuk.

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(5.0)
I had been searching for
by Eitan Zadok

I had been searching for an affordable SMTP solution to send mail from an application on a network that has no mail server. Mailgun was very easy to set up...one of the great things they have is detailed instructions for every step along the way, including screenshots of how to create the needed records from various registrars. I had everything up and running in literally minutes. Thanks Mailgun!

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(5.0)
I've been a loyal Mailgun user for over four years
by Adam

I've been a loyal Mailgun user for over four years, and I'm extremely satisfied with their service and support. Whenever I've encountered issues, they've been addressed promptly and effectively. The deliverability is consistently excellent, with a success rate of 99.9% of the time, even when using a shared IP. In those rare instances when issues arise due to other users affecting the IP reputation, Mailgun swiftly switched my IP pool to one with a better reputation. Highly reliable and responsive service.

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